10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,718 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-150 steering problems

steering problem

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2011 Ford F-150 Owner Comments (Page 1 of 9)

problem #166

Jan 162017

F-150

  • 101,000 miles

A D V E R T I S E M E N T S

Electronic power steering (epsa) is leaking water and power steering fluid. It's making noises and I am scared to drive it since this is my main transportation for work and family. I've read about this issue and people saying their wheels have locked up and just missed fatal accidents especially doing higher speeds on highway travel. Is it going to take a death before this part is recalled? truck comes to a quick stop like its jumping gears.

- Charlotte, NC, USA

problem #165

Jul 252016

F-150

  • 83,603 miles
Steering froze and I could not turn left. We were driving into town from the lake, pulling our boat. Began to notice the truck was not allowing me the adjust left and about 5 minuyes later we could not turn left. I pulled as a hard as I could and could only move the wheel about 1 inch left. Next day the radio display screen said something about power steering system. I took the truck to mckie Ford in rapid city sd by driving only where I could turn right. Ford dealer replaced the steering gear and charged me $1500. And no guarantee the "new" epas gear box won't fail. Very frightening to be driving and not be able to move or turn left! and I see Ford has started recalling some of there vehicles with this same system. How can they recall some not all? in hindsight, there was a sympton for about 2 years: When driving through a left curve the truck would "buckle" or kick ever so slightly to the right as if the tie rod was loose. I took it to the Ford dealership a couple times and they were unable to tell me why it was doing that.

- Rapid City, SD, USA

problem #164

Jan 092017

F-150

  • miles
Electric power steering failure, sudden loss of power, when moving and turning.

- Beverly, WV, USA

problem #163

Jun 062015

F-150

  • 110,000 miles

A D V E R T I S E M E N T S

While driving to work my steering began to be very hard to steer and a warning appeared on screen to check power steering then I lost all power steering and warning in screen went to repair power steering now. I no longer have power steering and have had estimates up to 2200 dollars to repair

- Jeromesville, OH, USA

problem #162

Dec 272016

F-150

  • 103,000 miles
On Tuesday morning, December 27, 2016 just as I was pulling into the parking space at my office a light flashed on the panel and read "power steering fault" and all of a sudden I could not turn the steering wheel. I turned the engine off and waited about 2-hours before starting it again. Now the message read "service steering now". I contacted Ford's roadside assistance and they came the next day and towed my truck to upper marlboro Ford as they are down the street from my home. The service department said the steering rack needs to be replaced for a cost of $2000. Furthermore, that part is only available through Ford and I've now read where hundreds of other Ford F150 owners had the same problem.

- Upper Marlboro, MD, USA

problem #161

Dec 012016

F-150

  • miles
Steering locks up while turning left or right while in motion on any road surface. Same problem we had with our other truck that is a one serial number off. With that truck the dealer needed to replace the rack and pinion assembly while under warranty. The truck had 15000 mile. This truck having problem now has 19,500 miles on it. The truck with the problem now is constantly having the steering locking up and is out of warranty now.

- Mattoon, IL, USA

problem #160

Dec 172016

F-150

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford F-150. While driving 65 mph, the steering wheel seized without warning. The contact stated that the steering required additional effort to operate. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

- Irvine, CA, USA

problem #159

Dec 072016

F-150

  • 91,547 miles
Service traction control light coming on hard steering have taken to dealership twice for same problem first time they cleard the codes set last time I was told that the angle sensor in the power steerin is bad and that the rack and pinion need replace (epas gear)

- Osseo, MI, USA

problem #158

Dec 112016

F-150

  • 60 miles
Steering don't work rite

- Meadville, PA, USA

problem #157

Nov 172016

F-150

  • 57,000 miles
Steering lock up while driving. While making a sharp left turn in a parking lot the steering wheel locked up momentarily then became hard to turn. At the same time I heard a loud grinding or buzzing sound and the 'service advance trak' light came on. I had to have the car towed 150 miles to my mechanic. My mechanic conferred with the local Ford dealer and determined that the rack and pinion had to be replace. Truck has 57,000 miles on it. My mechanic expected the part to take up to a week to arrive but it was delivered the same day. Dealer had several units in stock. Seems strange to have that many of this P[art in stock unless there is a design or manufacturing flaw that Ford has not declared. I checked the F150 online forums and there are many references to this problem. Not sure what it takes to make a recall happen but given the seemingly high number of owners affected by this Ford should do something to help. This cost $1745 to fix (including tow) and created a very dangerous situation.

- Pilesgrove, NJ, USA

problem #156

Nov 162016

F-150

  • 29,000 miles

A D V E R T I S E M E N T S

2011 Ford F150 regular cab 5.4L started around Nov 16, 2016 steering locks for a brief moment when executing turns. The steering mechanism grunts when moving the steering wheel back and forth. Electrical engagement of relay or motor several times per second when stopped at a red light. No warning lights. This occurs every time it is driven. Appears to be the electric power steering assist

- Fraser, MI, USA

problem #155

Nov 022016

F-150

  • 72,000 miles
While driving the power steering suddenly quit with no warning. The vehicle was hard to steer. Pulled over and shut vehicle completely off. Steering worked fine after restarting the vehicle. Over the next couple of days while driving the vehicle it would randomly loses power steering with no warning.

- Lantana, TX, USA

problem #154

Nov 022016

F-150

  • 56,000 miles
The contact owns a 2011 Ford F-150. The contact stated that the steering column seized without warning. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 56,000.

- Baker, MT, USA

problem #153

Nov 022016

F-150

  • 35,000 miles
The engine misfires and changes to "limp mode" after the engine shudders, shakes and looses power. This has happened twice in the life of this vehicle. Also the steering sticks when turning left.

- Burnsville, MN, USA

problem #152

Mar 162016

F-150

  • 37,000 miles
During drives at approximately 50-55 mph, the steering wheel will seize while making a left handed slow curve turn. The failure has occurred several times in a day during drives on different turns on the highway or city streets. The manufacturer has been notified of the failure. The approximate mileage when failure began was 37,000 miles.

- Bakersfield, CA, USA

problem #151

Oct 212016

F-150

  • 35,000 miles
After sharp turns 'service advance trac' message appears and turn signals malfunction, dealer states sensor located in steering rack is bad and the entire rack must be replaced - vehicle has 35,000 miles and has been owned less than 60 months, but this part is not covered under drive train warranty. This failure and the manufacturer's disregard for the issue is unacceptable.

- Youngstown, OH, USA

problem #150

Sep 022016

F-150 4WD 6-cyl

  • 105,000 miles
I started getting periodic warning lights to "service advance trac" on my 2011 F150. The warning would go away after restarting the vehicle once or twice. First time I thought it may be an glitch in the computer so didn't worry about it. After second time I took it to the dealer and was told it was a problem with the electronic steering module starting to fail. If it is not replace I could loose steering at any time without warning. I did some internet research and found this is indeed an issue with some Ford and people were having the power steering go out while driving. Being this is the primary vehicle used for family transportation I was worried. I called Ford as soon as my dealer told me the problem. Unfortunately their customer service dept. Is located in Florida and they were closed due to a hurricane. I had no choice but to have the dealer fix the problem and try an deal with Ford later. I called Ford today and they were unwilling to assist me with this issue, would not send/email me a copy of the case file notes detailing my discussion with the rep and referred me to the dealership service manager since the repairs have already been completed.

- Centerville, OH, USA

problem #149

Oct 192016

F-150

  • 64,000 miles
The electronic power steering fails intermittently. Most often it fails while in the process of turning left while in motion. When it fails, the steering goes to manual which makes it difficult to control the vehicle and complete the turn. It's very dangerous and could easily cause an accident or injuries.

- Weeki Wachee, FL, USA

problem #148

Oct 062016

F-150

  • 135,000 miles
The contact owns a 2011 Ford F-150. After leaving an independent mechanic for an oil change, the advance track service warning indicator illuminated. The power steering and turn signals also failed. The vehicle was towed to the dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V316000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 135,000.

- La Porte, IN, USA

problem #147

Oct 062016

F-150

  • 34,000 miles
My 2011 Ford F-150 (with only 34,000 miles) indicated a power steering fault when I started it. The power steering was locked and took a lot of force to turn the steering wheel. Luckily this occurred in the driveway and not on a highway at 70 mph. It could have been a fatal accident at high speeds. I had to have my pickup taken to the local Ford dealer where they had to replace the power steering rack for over $2000!! after some investigation, I found that this epas system was new in 2011 and Ford has known about this problem for some time, but has not issued a recall.

- Wesley Chapel, FL, USA

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