This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had the back door lock freeze and cannot unlock back doors. We are replacing passenger back door lock for second time and have replaced driver side back door lock once. This is very dangerous as doors cannot be opened from inside and if in accident it could cause a death. There needs to be an investigation into this matter. Three times replacing locks is too much!
Billy cain Ford sold a truck to me as low mileage with no carfax damage. Salesman tom chacko promised a carfax report at closing. He failed to produce the report upon delivery to me at work. Tom vowed the truck had no damages. Carfax/auto check showed 4 brake failures and 2 alternator failures. Greene Ford verified flood damage 12-11-18. Tom chacko denied their findings 12-12-18, requested written report. Lemon squad documented flood damage 12-26-18. All three reports show consistent flood damage. Jason pirkle warranty/finance manager refused to repair failed emissions stating they were not covered under my extended warranty purchase. The emissions coded 170mi after purchase indicating that code was reset before my purchase. The emissions damage was covered under emissions performance warranty coverage federal mandate. Greene Ford gladly repaired the emissions with no issues. Jason pirkle presented the truck to wells fargo bank, state farm insurance, and Ford motor warranty division as undamaged value. The truck only has salvage value because of the flood damage. Over $5000 in repairs and 34 days in the repair shop. The truck has massive electrical issues from flood damage. I have not driven the truck since 12-11-2018. Major efforts were taken to deceive the buyer of this truck. If billy cain Ford had presented the truck truthfully I would have never purchased the truck. Billy cain Ford did a purchase inspection, maintenance service inspection, and complete detail so they had knowledge of flood damage. A registered mail request for buy back was sent to cody cain 1-17-2019 and he not responded to the request. Billy cain Ford has not made a honest written offer to resolve this issue to date.
Vehicle intermittently sputters when accelerating from a stop and also when the vehicle is in motion. I replaced the ignition coil and spark plug in cylinder 3. unfortunately, the intermittent sputter continues to be an issue as well as the check engine light being activated. Accelerating in traffic and from a stop is dangerous and requires additional attention and driving techniques to prevent a potential rear end collision caused by a vehicle approaching my vehicle from the rear.
Fuse 27 melted, causing the vehicle to be inoperable. The truck was operating with no issues, but then would not start. The engine would turn over, but not fire. After lots of research, this appears to be a common problem with these vehicles. This happened on 3/23/2019 while we were out of town. Thankfully we were able to get it started otherwise we would have been stranded several hours from home. It happened again on 3/24/2019. After about an hour, we were able to get it started again and immediately went to a service station. The fuse was completely melted. If this had happened while driving, the outcome could have been tragic.
Vehicle stalls randomly while driving, no matter if it's on the highway or city streets. This is dangerous. It has been to the dealer 4 times. It's there now and they are unable to figure it out. Ford is aware of this problem and recalled the 2011 and 2012 and some 2013S. But not mine. This vehicle needs to be recalled. It's an accident waiting to happen. It left me stranded it rural Colorado in a snow storm in 7 degree weather with my daughter. I did restart but that would have been really bad had it not.
- Centennial, CO, USA
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The contact owns a 2013 Ford F-150. While driving approximately 50 mph, the transmission erroneously downshifted, the check engine indicator illuminated, and the speedometer was inoperable. The vehicle was taken to shults Ford harmarville (1300 gulf lab rd, pittsburgh, pa), but the cause of the failures was not determined. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 83,000. The VIN was invalid.. consumer stated odometer quits working, speedometer stops working, will not work in manual gear, airbag lights come on, there is no power on the hill to get to the top. When the ignition is turned off and key is taken out hit lock buttons restart. Vehicle starts working as if nothing is wrong. Vehicle is erratic. Manufacturer is reviewing the case. ?parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
Approximately two months ago I purchased a used 2013 Ford F-150 from a local dealership in Warren, Michigan. Recently I received a notice in the mail detailing a recall regarding vehicles equipped with a 6R80 transmission ' sudden downshift (safety recall 19S07). After receiving my powertrain control module software update approximately two weeks ago from szott Ford in holly, Michigan, I expected my transmission to run smoothly. Six days ago, while pulling through a busy intersection, my vehicle would not leave first gear. Somehow, I avoided being hit from crossing traffic. Shortly after avoiding an accident, the vehicle then switched abruptly from first gear to fifth gear (going around 10 mph). After pulling into a parking lot I turned the car off. When I restarted the car, it started in fifth gear. The car would not go into manual and would not leave fifth gear. At no point during this time did an engine light come on. After switching the car into four-wheel drive everything seemed to be working smoothly again. I immediately took my car into the dealership once again. The dealership has informed me that everything is working properly and since no engine light came on there are no problems to diagnose or fix. Safety recall 19S07 did not fix this vehicles issues. Last night the same thing happened again. It would not leave 1st gear. I put the car in park and the car would sit in second gear then jump to 5th gear. Very dangerous pulling out in front of anything because the car basically stalls in oncoming traffic. Safety recall 19S07 did not work.
Ford F150 supercrew 5.0 V8 6 speed auto transmission. Erratic shifting while driving. Sometimes will stay in 5th gear at a stop wont shift down, sometimes when pulling out in 1st gear will not shift up. Bounces back and forth between 1st gear and third or 5th while driving. Shutting off vehicle and restarting sometimes solves issue but becoming more frequent, recall for reprogramming speed output sensor was performed with no resolution. Appears to be the lead frame module issue that was recalled in 2011-2012 Ford F150 but not recalled or extended warranty on 2013 models. Very very dangerous, cannot drive this vehicle!
The vehicle down shifts from 4th or 5th gear to 1st gear, while in motion traveling on highway causing engine to rev very high, wheels skid, and unexpected lose of speed. Check engine and mechanical light come on. The shift caused a dangerous situation in heavy traffic.
Sitting in my driveway before I left so the truck was stationary and turned on my rear window defrost and heard a load bang, noticed the passenger rear panel of my sliding rear window window shattered.
I used the remote starter in the morning to warm up my truck. As I entered the driver side door and sat down I heard a loud pop almost like a small gun fired. Shortly after I could hear the crunching of the rest of my back window shattering. I could also smell smoke inside the vehicle. After checking on line it seems this is a common issue with the rear de-froster.
The down hill decent light and traction control sensor are intermittent which affects the blinkers, the power locks on the doors and sometimes the traction control.
Takata recall. I put my truck in drive and as soon as I get over 2-5 mph it shifts from 1st gear to 3rd. When this happens I loss the speedometer and my turn signals will not turn off. Check engine light comes on with a big wrench in the center of my gauges. Will not down shift below 3rd and will not go into 6th. Also the odometer, mpg, and trips all go blank.code P0720. Output speed sensor circuit. I'm told by Ford and a transmission shop that it's in the transmission! truck just hit 69147 miles and I haven't owned it three weeks yet.
This morning at about 5:30 am I left to go to the gym and had no problems with my truck. I get home about 7:00 am grab my stuff out of the back and no problems with my truck. Before leaving for work about a half hour later I auto started the truck. I get to the truck to leave for work and I notice my driver side rear window is completely shattered! I did a little research and come to find that this is a reoccurring problem with Ford. Either there is a defect with the window or with rear defrost getting to hot or staying on to long. There were little bits of glass on the seat, what if someone was sitting in the back and the whole window shatters? this is not safe and needs to be fixed!
Around 100K miles. Truck all of a sudden started to hard shift. Eventually would throw orange wrench light and speedometer would quit working and would have trouble getting the speed up as if it werent shifting. Air bag light will come and stay on. A reboot would take these problems away temporarily. I've read same owners have experienced same issues online on the F150 forum.
It was about 20 degrees out and I drove to work with my front and rear defrosters on. After I backed into my parking spot I heard a very loud pop or bang. Startled me. I got out and couldn't see anything wrong although it was still dark out. When driving home, I noticed the drivers side portion of the rear power sliding window was shattered. I'm pissed! called the dealer and was told to bring it in for an estimate. Was told it's not covered and my warranty is expired anyway. Come to find out it's a common problem. Obvious safety issue here.
While driving the vehicle it will downshift from higher gears and then no longer shifts or registers speed - wrench light will illuminate on dash. The speedometer will also drop down to zero and no longer register any speed even though the truck is moving. The digital display will display dashes and the air bag light indicator will stay lite. When you unbuckle the seat belt the indicator light will not illuminate. Took it in to have battery tested and had 100% charge but reading indicated a bad battery so had it replaced but issue still presented itself an hour later. Issue occurs intermittently and without warning. Took it to mechanic and they had it for two days and unable to replicate situation. Also took it to dealer and was told they couldn't do anything if the issue never presented itself while they had the truck. Asked if issue was ever presented at that facility or any known issues and was told no. Issue has occurred on four separate occasions over the last 20 days.
Ford F-150 prower steering assist failed resulting in a near death experience. Making a left in alameda on to high St. String failed and I slammed on my brakes to avoid going on to the curb. I was stuck in oncoming traffic while cars swerved around me.
Truck suddenly drops from 6th gear to 1 St gear and barks the rear tires while traveling at 60mph also the instrument panel goes completely out except for the RPM gauge it also down shifts from 6th to 5th and then will not upshift and only down shifts to 3rd gear also it has stuck in 1st gear when taking iff from a red light. It has done everything while traveling down the highway except for the 1st gear issue that happened from a stoped position when I started to take off. Problem does happen all the time and when you pull over and place the vehicle in park and turn the engine off and restart the engine the problem goes away and then it starts it again took the truck to local dealership and was told it would cost $985 to fix this problem when it is the same problem that was recalled on the previous years truck same problem on the 2011 and 2012 also have read the problem is still accouring on the 2014 models as well
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- Redfield, AR, USA