This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Active recall. Tranny will search for gear, disengage then violently downshift. Rpms peg at 6,500+ violent jerking. Ford says safe to drive"? no solution yet. This engine will blow at highway speeds, tranny likely damaged significantly from downshift to 1st @ 75mph. This is safe? I drive most high speed mileage. Problem worse when cruise control engaged. Dealer refuses to touch the vehicle. Sometimes truck tranny willnot engage from park, no speedo output but rpms register. Selector output may read 5 or 6 gear from park. Called Ford....csr initially played dumb until I cited recall #. when my engine blows or tranny beyond repair, will Ford fix?"
The contact owns a 2013 Ford F-150. While the vehicle was parked, the contact heard a clicking noise emerging from the fuse box inside the cabin. The vehicle lost all electrical capability and the air bag warning indicator illuminated. The contact stated that the failure occurred two other times. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The approximate failure mileage was 110,000.
The transmition when driving will suddenly shift down to 1st gear then 2nd gear. It will get stuck on 2nd gear. This happened 3 times to my vehicle. 1st time was at traffic light accelerate then suddenly it shifted down from 5th to 1st and 2nd. At the same day I was driving on a highway and the truck shfited down from 5th gear so fast I thought I got hit by a car. I had 2 more dangerous incidents. The second one was in motion going about 60 mph. The third one was in motion going about 30 mph.
- Waller, TX, USA
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Vehicle always in motion, appears to lose power, wrench light comes on, odometer has dash lines, speedometer falls to 0, and other mpg digital sensors, distance to empty sensor and air bag failure all happen simultaneously. Occasionally the truck seems to have power loss at lower speeds. Tachometer continues to work. A few times shutting ignition off and turning on again all goes back to normal. Recently had recall software upgrade completed but the problem occurred just 4 days later as I was turning onto freeway. Before the recall work was done I took vehicle to local shop I trust, there were multiple codes found. I had the service tech I had clear the codes. All incidents have occurred at speeds less than 30. All seem to be associated with loss of power and noise from transmission.
We have had the back door lock freeze and cannot unlock back doors. We are replacing passenger back door lock for second time and have replaced driver side back door lock once. This is very dangerous as doors cannot be opened from inside and if in accident it could cause a death. There needs to be an investigation into this matter. Three times replacing locks is too much!
The back glass has shattered 2 times and a burning smell is appearing when I start my truck. I have 2 small kids in carseats and im concerned ! both times my glass shattered I was warming the truck in cold weather. And the back defrost still works which scares me a little. Someone is gonna be injured or killed eventually!
The contact owns a 2013 Ford F-150. While operating the vehicle, the engine suddenly shut off and was difficult to restart. Upon inspection, it was discovered that the 20 amp fuse #27 had burned and was melted. Franklin Ford (175 East central St, franklin, MA) and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was 106,300.
The night I picked up my truck (3/4/19) it lost signal to output speed sensor before I got to the intersection of route 30 and 340 and was stuck in fifth gear the whole way home. The truck has been losing speed sensor signal and locking itself in either third gear or fifth gear repeatedly all day long ever since. Today (3/11/19) it shifted to first gear while going 55 mph and put the truck into a slide/skid twice - both times in traffic, once put me into oncoming traffic.
Sitting in my driveway before I left so the truck was stationary and turned on my rear window defrost and heard a load bang, noticed the passenger rear panel of my sliding rear window window shattered.
January 28, 2019 rear electric sliding window (3 piece unit) shattered for no reason. No one hit it, throw anything at it, or shot it. The sound does sound like a someone shot at you. The truck was sitting in the drive warming up as usual (electric start), get in, close the door and boom the driver side rear window panel shatters. Take it back to the place we bought it and they told us there was nothing they could do. Warranty would not cover either. Safelight ordered us a window, installed it, and proceeded to tell us that this has happen to many Ford trucks before. We were Dodge truck people until the air bag recall, changed to Ford and this happens, whats next" this seems like a big problem when Ford has numerous people complaining about the same problem all over the U.S. this has happened once, will it happen again" I sure hope not. If it should happen when I have my children with me or my elderly parents with me, god forbid they should get hurt by glass, I will be suing. Or even cause me to have an accident while driving.
I used the remote starter in the morning to warm up my truck. As I entered the driver side door and sat down I heard a loud pop almost like a small gun fired. Shortly after I could hear the crunching of the rest of my back window shattering. I could also smell smoke inside the vehicle. After checking on line it seems this is a common issue with the rear de-froster.
I took my truck into red mccombs Ford in san antonio, tx because I had issues with my transmission. I can be driving and it would rev up to 4K RPM without my foot on the acceleration. There are times when I'm driving and it drops into 1st and jars me when it bogs down. Took it in and we paid almost $1000 for repairs to fix it since I feared for my safety. It felt like I had no control of my vehicle. That was in Sept 2018..here we are March 2019 having the same issues. I tried taking it in, but they did not have the offer of a loaner vehicle while they fixed again, so I have had no choice but to drive my truck still. I love my truck...but this is scary driving like this. I don't have a choice because I have to get to work daily. I need a reliable vehicle per I had major surgery last Sept and have had 2 emergency room trips since and cannot afford to get in a wreck or have my truck go out with my health issues. I'm afraid all the jerking is going to cause me issues with my back and safety of my family. I have had to pull over and restart truck to get it to quit revving up, and not rear ending someone.
At approximately 50 miles per hour the vehicle shifts from 5th gear to 1st gear locking the rear wheels the vehicle then has to be shut off and restarted to proceed other times when leaving a stop the vehicle will not shift out of first or fifth gear when speaking with Ford customer service they say park the vehicle they may have a fix in June
This morning at about 5:30 am I left to go to the gym and had no problems with my truck. I get home about 7:00 am grab my stuff out of the back and no problems with my truck. Before leaving for work about a half hour later I auto started the truck. I get to the truck to leave for work and I notice my driver side rear window is completely shattered! I did a little research and come to find that this is a reoccurring problem with Ford. Either there is a defect with the window or with rear defrost getting to hot or staying on to long. There were little bits of glass on the seat, what if someone was sitting in the back and the whole window shatters? this is not safe and needs to be fixed!
A D V E R T I S E M E N T S
- Kalamazoo, MI, USA