This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof / moonroof went to a 3rd party company in business for over 50 years and have had several ford f-150 vehicles with same sunroof issues that come in weekly. Ford specialist was able to give me a description of the issue and due to pricing shopped around and found out I am not the only one having this sunroof issue with screws coming off and sun roof getting Stuck all the time.
The contact owns a 2013 Ford F-150. The contact stated that the moon roof failed to close securely. The contact used a tarp to cover the moon roof. The vehicle was taken to the dealer and diagnosed that the moon roof assembly needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 72,861.
Sunroof fails to close *doesn't engage in to fully seal/locked position. And re-opens. No possible way to manually close without removing headliner. Vehicle was stationary one returning home and engaging close switch to sunroof. Now security and weather tightness is compromised.
The contact owns a 2013 Ford F-150. The contact stated that the sun roof mechanism was damaged while attempting to close the sun roof. The contact took the vehicle to the dealer where it was diagnosed that the sun roof failed due to lack of utilization. The manufacturer was notified of the failure. The failure mileage was 30,000.
I was driving on us 82 East bound, approximately 20 miles East of bonham, Texas, when suddenly my sunroof exploded send a shower of glass on top of me. It sounded like a shotgun blast went off, I am lucky that I didn't wreck from the explosion. Ford Motor Company refuses to repair the sunroof, saying that something must have hit it. Nothing hit the sunroof, the explosion sent the sunroof up not down. I have pictures, and from what I can find out this is not an uncommon occurrence.
- Trophy Club, TX, USA
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2014 F-150. Purchased new, sunroof is oem not aftermarket. Sunroof exploded on highway. No rocks or evidence of any outside force. Outdoor temp ~68F. Speed at time of problem approximately 55mph. On hwy I-880 at hwy 237 exit. Defective glass is believed to be the problem.
The contact owns a 2013 Ford F-150. While driving approximately 40 mph, the sunroof fractured without warning. The vehicle was taken to a dealer and the sunroof was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 14,000. Updated 01/23/15 updated 6/8/2015
I went out to my truck and started it up. I noticed their were tiny shiny specks on the center console. I looked up and my sunroof was totally shattered. When I parked the day before everything was fine. There were no trees that something could have fallen from that might have caused this. No other vehicles parked nearby were damaged and vandals usually go for side windows. It was not unusually cold. A short search on the internet shows that this problem is not as isolated as the Ford dealer that the body shop I'm using called. There are others with Ford products that this has happened to.some were driving when their sunroofs exploded others came out find their sunroofs in the same condition as mine.
While driving to work on this morning at about 60mph I heard a loud "boom" sound and moments later pulled back the sunroof cover to discover my sunroof had shattered. The glass panel had a hole in the center and all remaining glass was cracked. Fortunately, the visor was closed or I would have been showered with glass shards. The remaining glass was protruding upward as if it exploded outwardly. There were no vehicles near me to throw a rock nor was I driving under an overpass or bridge. I took the truck to Ford of West memphis and described what happened. The service man said he would submit the repair to Ford for approval to repair under warranty since there was no impact that caused the breakage. Ford customer service denied my warranty claim so I had to get it repaired under my insurance and pay the difference. $1009.68 and four days later I have my truck back. I inspected the removed glass with the dealer personnel and it is clear that there is a crack at the front center edge of the glass from which all other cracks propagated out from in a fan pattern. There is no sign of impact in this area and its even protected with the rubber seal such that it would be very unlikely that anything could impact the glass there. I am going to write a letter to Ford to demand they pay for this repair.
Sunroof shattered, after exiting my work place parking garage, at 12:45pm, I soon entered the on ramp to the local loop freeway and accelerated to enter the freeway at approx. 25 mph my sunroof shattered and glass particles came inside the vehicle compartment. Loud explosion sound and small glass shards got in my eyes, on my skin and everywhere in the automobile. The sunroof is still basically intact and budged slightly outward or upward.
We were driving down the E-470 and hear what sounded like an explosion and realized our sunroof spontaneously exploded from the inside out. Ford is saying they are not responsible for this. This is dangerous and has happened to alot of people. Someone needs to check on this please.
A D V E R T I S E M E N T S
- Dallas, TX, USA