While driving on the expressway my 17 year old daughter pressed the cruise control at 60 mph which in turn deployed the driver’s rear airbag. Ford is saying that the only way that could happen was if there was impact - contact your insurance company. Insurance company said that there was not any damage to the vehicle which would cause the airbag to deploy - it is a manufacture's defect. Going back to Ford and their Customer Service "Specialist" they said - it would not be covered under any program that they have due to the age and mileage of the vehicle. At this point I am glad that my daughter was able to walk away - and I cannot see the possibility of another Ford product in our driveway anytime ever again - not because the airbag deployed but because of Ford's lack of concern and responsibility.

While proceeding across an intersection I slowly drove over a raised plate like always, when suddenly I hear a big pop and my air bags deployed. The impact from the passenger side air bag caused the windshield to break making the car undriveable. Thankfully, I was able to walk away but was lucky that it happen on a street that was not busy at the time because it could have caused a real accident. Ford is denying any responsibility, by stating that after three years the air bags are not under warranty. Even the New York City Police said that it had to be a MANUFACTURE DEFECT. THIS IS SUCH AN INCONVEINCE BECAUSE I HAVE TWO KIDS, WORK IN THE CITY AND HAVE TO COMMUTE WITH BOTH OF MY CHILDREN EARLY IN THE MORNING. AS OF THIS DAY, I AM WAITING ON MY INSURANCE COMPANY TO LET ME KNOW WHAT IS GONG TO HAPPEN NEXT. IF THE VEHICLE WILL BE FIXED OR IF THEY ARE GOING TO CONSIDER THE VEHICLE TOTALED. MIND YOU, THE ONLY DAMAGE THAT THE VEHICLE HAS IS THE BROKEN WINDSHIELD AND THE AIRBAGS OUT. I HOPE THAT SOMETHING WILL BE RESOLVED SOON.