This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. While driving approximately 25 mph and approaching a traffic light, the battery light illuminated. The contact noticed smoke coming from the hood and then flames appeared. She stopped and exited the vehicle when it became completely engulfed in flames. The police and fire departments arrived and a report was filed. The VIN, engine size, and powertrain were unknown. The current and failure mileages were 52,899. Updated 04/11/08 the dealer stated consumer had vehicle in a pinch bolt torqued and a zetec engine cable routing. The dealer also replaced both front coil springs. Updated 04/11/08
Coil springs. Left front coil spring broke with out reason. Thankfully the spring did not blow off of retaining area. If it had while I ws driving this could have potentially caused my steering to lock up blow a tire or who else know what. And the outcome from any of these could have been life threatening.
Noticed a creaky sound coming from the front of the car. When mechanic looked at it, the left front coil spring was broken. Car has 72,000 miles. Replaces both front springs. Have never known coil springs to just break on a car. And judging from the other complaints filed here and elsewhere on the internet for this year car, it is a fairly common problem. Shame on Ford for not following up on this.
2001 Ford Focus ZX3 with <55,000 miles has been found to have both from springs broken. At the time of discovery neither spring had worked lose from the perch, however with additional time the springs would be able to move and potentially puncture a tire.
Passenger side front coil spring fractured. Loud crunch noise when turning right or left. No accident or injuries. I am going to have the spring replaced this week, 07/18/07.
- Cromwell, CT, USA
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I drive a 2001 Ford Focus. My car was parked overnight, and as I went to back out of my parking space to go to work, I heard a loud clunking noise and my car struggled to back up. I left my car parked as I thought it was a problem with the brakes. I drove the car to work the next morning (going 65 on the freeway), and the noise continued to worsen and I started to smell burning rubber. I brought the car to a repair shop. The next day they said I was very lucky the tire did not blow because the spring had broken and was rubbing against the tire. This is a problem I know Ford is well aware of. I don't know what I would have done had anything happened to me and my family as a result of this gross negligence by Ford. Repairs ended up costing $570 to replace both front springs, struts, and mounts.
Strange noise when turning and/or hitting bumps. Both front springs were broken with the left spring broken in two places. Had to replace both springs and struts and have front end alignment done.
The front right coil spring snapped without any warning or previous issue indicating a problem. The failure resulted in the breakage of the right front strut leading to replacement of both front coil springs and struts on the vehicle. I had the exact same part break on my Ford Windstar van but Ford declines responsibility.
The front right coil spring snapped without any warning or previous issue indicating a problem. The failure resulted in the breakage of the right front strut leading to replacement of both front coil springs and struts on the vehicle. I had the exact same part break on my Ford Windstar van but Ford declines responsibility.
Ford Focus 2001 recall received after repair of front coil spring. Ford only reimbursed the consumer $150 out of the $470 the consumer paid to have the repair work done. The consumer wants reimbursement for the strut and the damage rim that the coil spring caused.
My wife was driving our 2001 Ford Focus wagon on a normal paved road when the right front coil spring snapped in half. The car has 52000 miles on it. I had to pay to have it fixed because the warranty had expired.
While driving on the nys thruway, for no apparent reason, there was a loud clunk from the front of the car. There were no immediate ill effects but within a few days I began to notice a shimmy. Within a few weeks my tires were showing excessive wear. My mechanic found that a front coil spring broke. Both front springs had to be replaced, the front and back had to be realigned, and I had to rotate my worn tires all as a result of this spring failure. A friend informed me that this model auto had been recalled for this problem. Upon investigation of the recall I found that the model year before had been recalled but not my model year. Same problem. No recall.
I was driving in my 2001 Ford Focus when I heard a huge bang and my front end of my vehicle began to make a strange noise. The tire was rubbing up against the top of the wheel well. The vehicle was brought to a dealership and I was told that the front spring coil had snapped in half and it needed to be replaced. The two front spring coils were replaced in the vehicle.
While driving my Ford Focus, the right front coil spring pushed itself past the lower stop above the strut and rested there. Had it gone further, the front end would have collapsed.
Both front coil springs broke when my wife was driving kids to school. The Ford Focus (2001) front end dropped to the ground when this happened. This could have caused an accident.
My 2001 Ford Focus ZX3's coil springs broke, causing me to have to replace the coil springs, struts, and get an alignment done. I noticed that the 2000 Focus has a recall for the coil springs, but the 2001 does not. I have noticed multiple complaints about the 2001 Focus as well as the 2000 during an internet search. I would like reimbursement for the items listed above from Ford due to the defective coil springs.
- Westford, VT, USA
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A D V E R T I S E M E N T S
- Jaffrey , NH, USA