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7.5

pretty bad

Typical Repair Cost:

no data

Average Mileage:

8,939 miles

Total Complaints:

4 complaints

Most common solutions:

  1. different seat design (2 reports)
  2. should be adjustable (2 reports)
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Ford Focus accessories - interior problems

accessories - interior problem

Helpful Websites About 2008 Ford Focus headrests creates serious neck pain

A D V E R T I S E M E N T S

problem #4

2009Jul 24

Focus

  • Automatic transmission
  • 17,000 miles

I got this car at the end of June 2009, and hardly noticed a problem with the head rests; I moved in July and had to drive this car about 8 hours and by hour one I was in pain. I agree the head rests project too far outward, and the lack of ability to adjust them besides up and down is a major problem. The strain causes sharp pain that numbs my neck and shoots down my spine to my lower back. Had I noticed this problem before buying the car I would have thought twice.

vsimson

Fullerton, CA, USA

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problem #3

2009Jul 18

Focus

  • Automatic transmission
  • 18,000 miles

I rented a Ford Focus last week. The seat has a curve that is uncomfortable to the back and a head rest that pushes the head forward in an awkward way, causing neck pain. I had to use a pillow behind my back to keep my back from curving inward and to help prevent the headrest from pushing my head forward. Other than that, I was happy with the gas mileage and overall performance of the car.

martinmagini

Wichita, KS, USA

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problem #2

2008Jul 12

Focus SES 2,0L

  • Automatic transmission
  • 700 miles

cbee has described this problem to a tee. I have the leather seats and head rest, but drove a demo with cloth inside it and didn't spend more than 15 minutes in the demo. I'm 6 ft tall and my wife is 5 ft, so this difference in height is a good example as to how bad these head rests are out of dimension with the contour of the back of the seat.

Anyone that drives more than one half hour or so will feel the pain in your neck, as your body is sitting against the back of the seat and your neck is being push forward from these poorly designs head rests. Just how safe are these head rest if you in a head on collision? I'm going to follow up the Ford chain and try to get some answers...Hopefully...

dougc

Pine Knoll Shores, NC, USA

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problem #1

2008Jun 15

Focus SE

  • Automatic transmission
  • 56 miles

Who designed this? This headrest is angled forward at such an angle and is so overpadded in a firm way that you cannot sit normally and comfortably. Head rest moves up or down--two fixed positions--but neither offers any comfort. It creates severe discomfort to the point of muscle strain in the neck and back. It's awful. Just got this car, first weekend with it. Spent a lot of time driving. Thr rest is great. But I have no idea how to solve this problem, short of torching off the head rests, or bending them back with use of a torch--really--I don''t see any other solution.

cbee

Valparaiso, IN, USA

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