8.4
pretty badTypical Repair Cost:
$200.00
Average Mileage:
17,847 miles
Total Complaints:
5 complaints
Most common solutions:
- not sure (5 reports)
suspension problem
This problem may be covered under warranty. Ask your Ford dealer.
Helpful Websites About 2008 Ford Focus clunking noise
2009Mar 26
Focus S 2.0L
- Automatic transmission
- 35,000 miles
3/26/09 OK, back to Randall Reed Prestige Ford in Garland TX. we go with our 2008 Ford Focus. This is the 3rd time now. We paid for 2 front tires and an alignment-$245.66. That DID NOT take care of the problem. 3/16/09 Then they said it a problem with the rear trailing arm. So they adjusted and re-torqued the bolts; they added a metal lubricant to the sleeves and bushings. This supposedly took care of the problem; no noise, no vibration. NOT SO LUCKY!!!!! It went back on Thursday. Still hearing and feeling vibration and clucking on the passengers side floor board. We were told they checked the alignment and the toe is perfect. The problem now is the 2 rear tires. I admit they did suffer some wear from the alignment being out before. I still believe there is a front end suspension problem, like a broken front coil spring, that CAUSED the toe out to start with. Anyway my last ditch effort to work with these guys is to put the rear tires on. I have informed Rick, the service tech, that if this doesn't take care of the problem completely ALL HELL IS GOING TO BREAK LOOSE! I have had it with this car and with this dealer ship. I will post my complaints on every site I can find and will announce every time that Randall Reed Prestige Ford in Garland TX has the WORST service dept of ANY dealership I have ever dealt with. You bet I'm PISSED!!!!
2009Mar 10
Focus S 2.0L
- Automatic transmission
- 35,000 miles
I bought this Focus, for my niece, at Randal Reeds Prestige Ford in Garland TX. in July 08. Almost from the start we had noise. Took it back and they said it was just the independent suspension noise. Finally the front tire were almost bald; the front end shimmied like a dash board hula girl; and if you let go of the steering wheel you'd be in the ditch! Took it in and of course we needed 2 new tires and alignment. The tow in was out bad; the steering wheel was adjusted, etc.. none of this is covered under warranty. She drives the car off and it still vibrates. Take it back! That was almost a week ago. They first said it needed a motor mount(or transmission mount) and new struts. Now they said the rear trailing arm has been adjusted and the bolts torqued, the bushings and sleeves had been coated with a metal lubricant. He said it stopped the noise. We will see.
2008Jul 14
Focus SE 2.4L
- Manual transmission
- 37 miles
A brand new car with major suspension issues is a problem in itself...
Even worse when the dealership has had the car for over a MONTH and have acknowledged a problem but can't figure it out to fix it!!!
2008Aug 01
Focus SES 2.0L
- Automatic transmission
- 1,200 miles
From the day I purchased this car it makes a terrible clunking noise on the passenger side somewhere around the lower ball joint or stabilizer bar area. I don't know what it is and the dealer gives me the same tired old line of "can't reproduce the noise" The car does not need to bottom out but only needs to load the suspension to make the noise.
Ex. If I go over a dip in the road, somewhat hard, where the road and entry to a parking lot meet, the clunking noise occurs. This is not a normal sound and is very disappointing that the dealer would not look into it deeper.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your suspension problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.

A D V E R T I S E M E N T S
2008Oct 15
Focus
ok my Dad is a Ford fanatic so I ended up with another Ford in which I should have known better, but anyone has an off day once in a while. I purchased the 2008 Ford Focus S cheapo made to say the least, but big price at the dealership in June 2008. No one told me they don't line the car up. So ok you get a brand new car and lets get this straight, the first stop after the dealer shaft you need to get the car aligned which I would think that maybe the dealership might could have let someone know this. So needless to say not long after a little driving I see the car is eating my tires. So I have an alignment and then new tires at 20,0000 miles. The main reason for the tires other than the alignment problem was a shimmy in the front end. New tires same problem. Everyone said its your tires. 11,000 miles later new tires again because the front ones are badly out of balance and mostly slick so Ford balances them for 50 dollars Next day we buy new tires and still same problem. Again everyone says it is your tires. So now that I'm in the Ford I can only use the expensive tires from Ford that you can barely get 11,000 miles out of it. The next day I go back to the dealership they do a road test and one tire doesn't pass but the road test but they are not sure which tire. 75 dollars and same problem. I give up I plan to sale and cut my losses and NEVER EVER BUY A FORD AGAIN WORST NEW CAR EXPERIENCE EVER. It has 32,000 on it now and this is the 3rd set of tires. My suggestion is if you have a problem with your car is to stay away from Ford because warranty means nothing. What comes around go around so good bye FORD.
Rhonda H.
Ararat, VA, USA
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