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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
40,044 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Focus wheels / hubs problems

wheels / hubs problem

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2009 Ford Focus Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #2

Dec 142010

Focus 4-cyl

  • 31,000 miles

A D V E R T I S E M E N T S

Car purchased new from out of area dealer in December 2008 - no accidents or pothole contact. At 10090 miles, had right rear tire blowout, tire was replaced. Six months later, replaced both rear tires due to uneven wear, competed alignment at quality provider with no problems noted. Did not use dealer for the alignment because of local ( dealer's poor customer service and integrity reputation. December 2010, noticed same problem - severe diagonal cupping of rear tires. This time we took to different tire place and was told they could not do 4 wheel alignment due to a rear suspension componant issue. Immediately took the car to dealer where purchased, got excellent service however, they said they could not allign either, probably because we ran something over, which we knew we did not. We were not satisfied so they kept the car close to a week for testing, measuring, calibration etc. They finally said upper rear control arms were wrong size (I think they said too short), which they replaced at no charge for the parts, and said they were able to do the alignment, which cost $240. Now September 2011, 41000 miles, and again there is severe diagonal cupping of the rear tires, which have to be replaced. We will take the car to the dealer purchased from and update this complaint later. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Barstow, CA, USA

problem #1

Jul 032009

Focus

  • 2,300 miles
Driving at normal hwy speed, the rental car (2009 Ford Focus) wandered as if something was wrong in the wheels or steering wheel and then flipped over on the left side of the road. My entire family almost perished that day.

- Louisville, KY, USA

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