Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Focus accessories - interior problems

accessories - interior problem

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2011 Ford Focus Owner Comments

problem #2

Nov 142012


  • 45,000 miles


Headrest angle causes neck and back pains. I'm only 5'5" and my wife is 5'4" the headrest leans too far forward giving us poor support and strains our neck, back, and arms because it forces our head to constantly be pushed forward. Remedied this by turning the entire headrest backwards. Poor decision by NHTSA to make it a regulation based on whiplash study without considering 99.99% we are just normally driving.

- Columbia, MD, USA

problem #1

Oct 312013


  • 56,000 miles
Drivers front seat began rocking back and forth during acceleration and stops. Inspection of the seat showed excessive front/back play in the seat, especially when compared to the passenger seat which is fine. Vehicle was inspected by a Ford dealership who indicated the hinges that attach the seat to the rail/mount and control height adjustment are worn out/damaged and will need replaced. Estimated parts cost is $460. Potential hazard in event of accident or hard stop.

- Quarryville, PA, USA

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