The issue is the lug nuts have a swelling effect and the problem is they are hard to if not impossible to remove and the cost to replace them all is expensive

- Canton , OH, USA

This is a lug nut-related complaint regarding the swelling and distorting of your tire factory installed lug nuts. I was not able to be remove lugnuts with the cars provided lug wrench. I was left stranded in a parking lot with a flat tire and had to drive the car with the flat tire to a local Firestone dealer, to have them remove and replace the damaged tire because I couldn't remove the tire after several attempts. an hour later I had several people try and help, It was a nightmare with my 90 year old mother. I should contact a lawyer, this is very unsafe if stranded on the highway. Ford needs to recall and replace all lug nuts. ASAP!

- Palm Bay, FL, USA

Lug nuts have expanded and have to be replaced. This is a known safety issue and a recall needs to take place.

- Bentonville, AR, USA

The lug nuts on this vehicle are improperly designed, and this issue is well know by the Ford dealer, (felix sabates Ford, charlotte, nc) and tire shops such as Goodyear. The aluminum over-cap on them becomes "swelled" and deformed to the point that a lug wrench will not fit on them, after only a few uses. This can be more than just a nuisance, as it can leave someone stranded in the event of a flat tire. Ford refused to rectify the issue with replacement lugs nuts when I called their customer service. The dealership has also been told by Ford that they have no intention of compensating the dozens of customers that this is happening to. I had to pay for after-market replacements. There is no way lug nuts should be defective after only 3 years (5 tire rotations), and the dealer did most of them. I paid $62 + 8% tax for replacements (while I was at Goodyear). See photos of deformed lug nuts and receipt for replacements.

- Fort Mill, SC, USA