Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
75,439 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Fusion accessories - exterior problems

accessories - exterior problem

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2009 Ford Fusion Owner Comments

problem #6

Apr 132015


  • 60,000 miles


The contact owns a 2009 Ford Fusion. The contact stated that the handle on the exterior front passenger side door fractured. As a result, the occupant sustained lacerations to the right hand on two separate occasions. There was no medical attention required. Also, the interior front driver side automatic door locks failed to unlock. The contact could only exit the vehicle from the passenger side door. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 09/02/15

- St Louis, MO, USA

problem #5

Jun 212015


  • 76,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that the interior driver side door handle failed to open the door and the door lock malfunctioned. There were warning indicators illuminated indicating that the doors would not work. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was not made aware of the issue. The VIN was invalid. The approximate failure mileage was 76,000.

- Amherst, OH, USA

problem #4

Jun 082015

Fusion 4-cyl

  • Automatic transmission
  • 88,835 miles
The contact owns a 2009 Ford Fusion. The contact was unable to open the front driver side door due to a faulty interior door handle. The contact stated had to exit the vehicle through the window. The manufacturer was notified of the failure. The approximate failure mileage was 88,835. MA 08/11/15

- Huddleston, VA, USA

problem #3

Jul 282014


  • 83,000 miles


The contact owns a 2009 Ford Fusion. The contact stated that the front driver side door lock no longer worked. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 83,000.

- Willowbrook, IL, USA

problem #2

Jan 142014

Fusion 4-cyl

  • 70,000 miles
I parked my car in the garage and tried opening the driver side door. But the handle and lock would not work. So I have to roll down the window and open the door from the outside. Also the driver door will not lock. This is a very serious security issue. I was told that it was not covered under warranty but I didn't do anything to cause this. It is just very cheap parts and poorly designed.

- Chesterfield , MI, USA

problem #1

Mar 142013


  • 74,800 miles
I had stopped at a convenience store and when I tried to open the door the door handle wouldn't unlock. I had to climb out through the passenger side. I could open the door from the outside. This is the 2nd time the handle has broken. The first time was within the 1st year I purchased the car. I have taken it to the dealer to look at. Seems this is a recurring problem with this car.

- Leander, TX, USA

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