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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
107,206 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Fusion body / paint problems

body / paint problem

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2009 Ford Fusion Owner Comments

problem #13

Sep 212016

Fusion

  • 115,681 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Ford Fusion. While the vehicle was parked, a small fire on the passenger side floor ignited. The fire department extinguished the fire. A police and a fire report were filed. There were no injuries. The contact was informed that the charger cable that was plugged into the accessory power outlet cable (underneath the front passenger side floor mat) became hot and melted and burned a hole in the carpet, which ignited the fire. The manufacturer was not notified. The approximate failure mileage was 115,681. The VIN was unavailable.

- Albion, NY, USA

problem #12

Oct 122015

Fusion

  • 32,000 miles
The contact owns a 2009 Ford Fusion. The contact stated that the dashboard was prematurely deteriorating and bulging on the drivers side of the vehicle. In addition, the contact stated there was a sticky residue that expanded on the front passenger side causing exposure to the air bag. The contact also noticed that the inner parts of the dashboard exposed plastic and foam near the vents on the driver side of the vehicle. The vehicle was taken to a dealer for diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.

- Downers Grove, IL, USA

problem #11

Oct 092015

Fusion

  • 40,500 miles
Inside door handles brake and doors can not be opened from the inside!!! also doors will not lock after the handle brakes.

- Liberty Lake, WA, USA

problem #10

May 012014

Fusion 4-cyl

  • 79,000 miles

A D V E R T I S E M E N T S

The door handles and door locks on the drivers door as well as the front passenger door are made from some type of plastic and both of them broke from normal usage. The drivers door is not able to be locked from the outside nor is the door able to be opened from the inside using the handle, thus causing a safety issue. The passenger door locks are inoperable as well. I contacted a local Ford dealer who told me this issue is common with this particular model and that the handles were made of poor quality. I would like Ford to recognize this problem and issue a recall to those affected by this and offer to fix this issue.

- Coalinga, CA, USA

problem #9

Jul 012014

Fusion

  • 78,700 miles
The interior door handle became inoperable preventing occupant from opening the door from inside the vehicle.this condition may prevent the driver and other occupants from exiting the vehicle safely in the event of a crash or fire.

- Greer, SC, USA

problem #8

Apr 262014

Fusion

  • 85,000 miles
An abnormal amount of rust on the hood above the grill and inside the back doors just above the wheel wells.

- Paul Smiths, NY, USA

problem #7

Apr 122013

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Ford Fusion. The contact stated that the inside drivers door handle has a defect where the handle was extremely sharp. The vehicle was not taken to a dealer for diagnostic testing. The failure mileage was 55,000. The current mileage was 61,000. The VIN was not available. The manufacturer was notified of the failure. Updated 06/17/14

- Donegal, PA, USA

problem #6

Dec 192013

Fusion 4-cyl

  • 740,000 miles
Deer strike font end traveling about 40 mph, , 9 year old in passenger seat, air bag did not deploy as required, she was too light., damage to front end bumper, hood, and grill. Upon repair I noticed that the dash board just below the passenger air bag had been buckled and pulled away from the air bag cover.the body shop told me that there was no way to repair this except replace the entire dash board and then there was no guarantee that it just would not happen again. Body tech told me that repair may interfere with the operation of the air bag deploying as well as leaving it alone. This is a known design issue with Ford Fusion and there are no service bulletins or recalls. Insurance would not cover repair since it was caused by heat on the dash and there was nothing to glue the dash back on. Google'd the issue and there are hundreds of complaints on line all over the country. Anything that has a potential of air bag operation is a critical safety concern.

- Deforest, WI, USA

problem #5

May 012013

Fusion

  • miles
I stopped for gas and could not open the door at all from inside or outside...is a safety trap im scare if something happens im in trouble.

- Lawrence, KS, USA

problem #4

Apr 152013

Fusion 6-cyl

  • 55,000 miles
Both left and right trunk strut or trunk lid lift support have failed to support trunk lid. Trunk lid does not remain open even when opened completely. Has caused injury by trunk lid falling and striking my head and neck. No professional medical treatment required at this time.

- Wichita, KS, USA

problem #3

Nov 242012

Fusion 4-cyl

  • 91,000 miles

A D V E R T I S E M E N T S

This vehicle was traveling in the right lane when it was run off the interstate at 75-80 mph, it went off the right shoulder, came back into the right lane, went into a spin, went off the roadway at the left shoulder and rolled over 1-2 times in the median before striking the interstate dividing cable which prevented the vehicle from entering the oncoming lanes of travel. The driver and passenger were buckled in, and there were two dogs as passengers. One of the dogs was ejected. No airbags deployed!!!!

- Slidell, LA, USA

problem #2

Jun 292012

Fusion 4-cyl

  • 75,000 miles
Front drivers side door interior release failed. Door cannot be opened or locked from the inside.

- Rehoboth Beach, DE, USA

problem #1

Mar 102009

Fusion

  • 1,800 miles
The contact owns a 2009 Ford Fusion. The contact stated that the trunk was inoperable and its design made it difficult to close. She stated that the trunk required great force in order for it to shut properly. On several occasions, while driving various speeds, the trunk popped open. In addition, the paint on the vehicle was chipping and beginning to peel. The failure and current mileages were less than 1,800.

- Mc Donough, GA, USA

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