Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,288 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion accessories - exterior problems

accessories - exterior problem

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2014 Ford Fusion Owner Comments

problem #13

Jul 262016


  • miles


The windshield wipers are not fast enough to clear the windshield at the highest setting in moderate/heavy rain events. Due to the ineffectiveness of the windshield wipers, visibility becomes horrible. The windshield wipers are ineffective in speeds exceeding 25 mph. Slowing down to this speed in traffic on the highway is very dangerous.

- Austin, TX, USA

problem #12

Jun 182015

Fusion 4-cyl

  • 3,500 miles
On a cool rainy evening in oconomowoc, wi, the inside of the windshield became covered with film that could not be wiped off with a cloth, a squeegee, or a blackboard eraser. Visibility was marginal on a dark road, but when facing oncoming headlights, the windshield lit up and completely lost its transparency. Multiple times, crashes were barely avoided by dead reckoning of the continuation of the lane locus. Since that time we have purchased rainx compound for cleaning inside of windshield and used it multiple times, with some positive results, but still have remaining streaks. Event may have been aggravated by environmental conditions. Defroster, even with high heat, could not eliminate the windshield problem at the time...updated 09/08/15 updated 10/14/2015

- Northbrook, IL, USA

problem #11

Jun 122015


  • 4 miles
The wipers do not clear the windshield fast enough. You cannot drive this car in a light/moderate rain. Once it starts raining visibility becomes horrible and its dangerous to drive anywhere. If you get caught in a storm on the highway all you can do is pull over. This must be a Ford issue because my 2012 mustang was the same exact way, and our 2012 escape has the same problem.

- Cleveland, OH, USA

problem #10

May 092015


  • 35,000 miles


Experienced loss of visibility in moderate to heavy rain. Windshield wipers smear when in use, cycle too slowly to remove water. Rain seems to settle on windshield and the water spreads as raindrops make contact with the windshield.

- Lee's Summit, MO, USA

problem #9

May 302015


  • 6,800 miles
Complete failure of the wiper system, wipers doesn't operate when activated by the switch. Seems like the motor that turn them doesn't have power to turn, sometimes the passenger side wiper moves until the final upward position and get stuck, not retracting for another movement until it has been manually returned to the initial position. Very dangerous, had to stop the car immediately and could not even see the road side! just didn't crashed the car because I was lucky!

- Rochester Hills, MI, USA

problem #8

Apr 272015

Fusion 4-cyl

  • 10,000 miles
Wipers on this car are terrible light rain causes poor visibility I have had to pull over in moderate rain something I have never had to do in any other car this is an accident waiting to happen I have seen plenty of complaints here on this subject and still no fix even dealer recognized there is a problem and still they can do nothing someone please look into this problme... maybe we have to wait till there are actual injuries when they finally do something about this...

- Saint Cloud, FL, USA

problem #7

Oct 122014

Fusion 4-cyl

  • 1,700 miles


The driver side wiper blade in continuous mode travels from the 0 degree position to 90 degrees (vertical) but only back to 20-30 degrees before returning to the 90 degree position. Not only doe the blade not clear the entire windshield in front of the driver, but remains in the field of vision blocking the view of oncoming traffic. I took the car back to the dealer who informed me that all Fusion have the same wiper defect. I filed a complaint with Ford customer care (see below). Their response was negative. Subject: Re: Ford Motor Company [xxx] what is your vehicle sales or service issue":my new 2014 Fusion driver side wiper does not clear the entire windshield on continuous mode. I went to the dealer for warranty repair but they stated that all Fusion wipers have the same defect. We checked several Fusion on their lot and all wipers travel from 90 degrees to between 20-30 degrees, not 0-5 degrees as in the intermittent mode, and at the lower end, the wiper blade remains in the field of vision obstructing the view of oncoming traffic. I have never had a car or even heard about any vehicle that does not clear the entire driver's windshield viewing area. This is a very serious safety defect that needs to be addressed by Ford's engineers. I hope to hear from them soon concerning a fix before anyone has an accident due to limited visibility during rain storms. What action has your dealer taken to address the issue?:case #[xxx] dealer claims this is a design flaw. [xxx] the district customer service manager stated that this needs to be addressed by Ford engineers before accidents begin to happen in the rain. What assistance are you seeking from Ford Motor Company":correct the malfunction windshield wiper problem with an update to software / hardware. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pittsburgh, PA, USA

problem #6

Nov 042013

Fusion 4-cyl

  • miles
Wiper speed is terrible! this has been an issue from the first time it rained after purchase. The highest speed is too slow. Regardless if I am driving at a high speed or low speed, the wipers do not clear the windshield fast enough, resulting in extremely poor visibility. A week after purchase I replaced the wipers with expensive blades. No luck. Have used rain-X many times. No luck. The problem is in the speed of the wiper arm. Hopefully this is recalled soon because I know that I myself have almost gotten in aman accident due to this issue. Now I actually pull off the road and stop driving, even in moderate rain fall.

- Canton, MI, USA

problem #5

Nov 062014

Fusion 4-cyl

  • 10,456 miles
Wipers on this car don't work well! the wipers just blur the windshield and poorly remove the water from the front windshield during light rain. Problem is worst for nighttime driving and heavy rains. I've replaced my own wipers only after 2 months of ownership and have found the same issue. I also found the windshield and rear window fog up very quickly and the rear defogger does not stay on for very long to remove the fog from the rear window. You must engage the rear defogger system several time to get complete fog removal.

- Redford, MI, USA

problem #4

Jan 012014

Fusion 4-cyl

  • 300 miles
The wipers are very ineffective in cleaning rain water. The windshield is so blurry I can hardly see. It is very dangerous to drive in the rain especially at night, so much so that I won't drive it if not a necessity.

- Vermilion, OH, USA

problem #3

Sep 202014

Fusion 4-cyl

  • 5,990 miles


Raining: The highest speed setting was not fast enough to clear the windshield I was driving on the highway, city and had to pull over due to the high speed for the wiper is no different then being on low speed. Very dangerous. Definitely not enough to clear the windshield in moderate rain let alone when heavy rain will come. Front end: Every time you turn the steering wheel I get a clunking noise and you can feel it in the gas pedal. This has been a ongoing problem.

- Palm Bay, FL, USA

problem #2

Apr 262014


  • 7,000 miles
The wipers at maximum speed are not fast enough to clear even moderate rainfall at freeway speed.

- Westminster, CA, USA

problem #1

Nov 132013

Fusion 4-cyl

  • 1,000 miles
While driving on an interstate, I turned my wipers on during a heavy rain storm. Within a few seconds, the wipers stopped. Took the vehicle to the service department the next morning with only 1000 miles. Service adviser had the windshield motor replaced (after putting only 1000 miles on the vehicle). After getting the car back, the wipers squeaked awful during the next rain fall. Took the car back and they replaced the wipers. Unless it is raining steadily, the wipers squeak if it is just drizzling. Not as bad, but they continue.

- Mchenry, IL, USA

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