Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Has the power steering started to show signs of failure in the 2014? Yeah, a little. Am I confident it will become a bigger problem over time? Yeah, a lot.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,318 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Fusion suspension problems

suspension problem

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2014 Ford Fusion Owner Comments

problem #5

Jan 292016

Fusion

  • 51,000 miles

A D V E R T I S E M E N T S

Ball joint/front left lower control arm defect @ 51,000 miles caused vehicle to fail state inspection. Confirmed by independent mechanic and Ford dealer. Potentially dangerous defect in states where there is no annual inspection requirement. Replacement part is on backorder possibly indicating higher than expected failures.

- Arundel, ME, USA

problem #4

Jan 012015

Fusion

  • 5,000 miles
Difficult to control at highway speeds; the car seems to wobble/over correct frequently. The car is difficult to keep between the lines when it encounters even minor bumps in the road. I've brought these concerns to Ford and have been met with highly antagonistic responses. Ford neglects to acknowledge the issue and told me they test drove the car and were unable to replicate the issue. I don't feel safe driving my new car on the highway. Please help!

- West Chester, OH, USA

problem #3

Jul 072015

Fusion

  • 18,000 miles
On 7/7/15 while on the 99 grand-parkway freeway my Ford Fusion suddenly started drifting and wasn't allowing me to turn back in the lane causing my car to spin out and lose control and crash into a barrier. Shortly after I filed a claim with my insurance and with Ford customer service on 7/11/15 claiming the power steering went out and a mechanical failure. Ford motor mentioned the general counsel would reach out in 15 business days and there were no current recalls on file. However, shortly after I filed that complaint Ford sent a vehicle recall regarding power steering corrosion (interesting timing). I have escalated multiple times to customer service and customer relations and still no luck or clarification of why I have not received a letter from general counsel.

- Katy, TX, USA

problem #2

Nov 142014

Fusion 4-cyl

  • 21,600 miles
Friday, November 14, 2014, I was going between 25 and 35 miles per hour when I side swiped a curb on the driver's side. The control arm on the front drivers? side broke into. There was a about a six (6) inch abrasion on the front left wheel edge and the tire at first glance appeared undamaged. My thought is that there was a flaw in the manufacture of the control arm. The car is currently at Ford of ventura, 3440 East main street, ventura, ca.

- Oxnard, CA, USA

problem #1

Sep 202014

Fusion 4-cyl

  • 5,990 miles
Raining: The highest speed setting was not fast enough to clear the windshield I was driving on the highway, city and had to pull over due to the high speed for the wiper is no different then being on low speed. Very dangerous. Definitely not enough to clear the windshield in moderate rain let alone when heavy rain will come. Front end: Every time you turn the steering wheel I get a clunking noise and you can feel it in the gas pedal. This has been a ongoing problem.

- Palm Bay, FL, USA

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