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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,299 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Fusion electrical problems

electrical problem

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2015 Ford Fusion Owner Comments

problem #10

Apr 232016


  • 16,900 miles


Started car and several warnings popped up on display... something about "hill assist" not available, "steering assist fault service required", and "service advancetrac". steering wheel felt like it was still locked... turns out it was just extremely difficult to turn. I'm 6'3" 200+ lbs. If it's difficult for me to turn, it would be impossible for most people. If this had failed while the car was in motion, someone could have been seriously injured or worse. Ford had this same problem on 2011-2012 Fusion and issued a recall and now it's still happening on 2015 models. This needs to be recalled immediately as Ford never really fixed the problem. Excerpt from 2011-2012 Fusion recall: Ford is issuing a safety recall for approximately 423,000 vehicles (actual 422,814) including certain 2011-2013 Ford Taurus and flex vehicles, Lincoln mks and mkt vehicles, for certain 2011-2012 Ford Fusion and Lincoln mkz vehicles, and for certain 2011 Mercury Milan vehicles in North America for a potential intermittent electrical connection in the steering gear that might result in the loss of electric power steering assist while driving. If this happens, the steering system defaults to manual steering mode, making the vehicle more difficult to steer, especially at lower speeds. This could result in the increased risk of a crash.

- Laveen, AZ, USA

problem #9

Mar 292016


  • 21,900 miles
The contact owns a 2015 Ford Fusion. The contact stated that squirrels ate through the main wiring harness attached to the battery. While driving 60 mph, the vehicle stalled. The vehicle was taken to the dealer and repaired. The failure recurred and the vehicle was taken back to the dealer. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 21,900.

- Keller, TX, USA

problem #8

Nov 022015


  • 2,600 miles
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.

- Ogdensburg, NY, USA

problem #7

Apr 212015


  • 5,000 miles


While driving the vehicle, I went to reverse and turn around. When I shifted into reverse all electrical systems failed, brakes no longer worked, and I slowly went back until I hit a small concrete pillar. This problem has happened now multiple times, at random speeds and random times. It's never set on a specific motion or action.

- Dumfries, VA, USA

problem #6

Jul 232015


  • 1,628 miles
The vehicle is a hybrid plus. It has a charge port. The vehicle will not accept a charge and check engine light is on. The entire wiring harness from front to back has to be replaced. This job requires complete removal of the entire interior. Also Ford has not been in contact with the dealer or myself in 5 days regarding this issue. This is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.

- Warminster, PA, USA

problem #5

Jul 092015


  • 19,000 miles
03/2015 lost control of the breaks and had to use the parking breaks to attempt to stop me and U still hit another car. 07/09/2015 lost all control of breaks, instrument panel display turned white and the mft turned black, motor shut off. The dealer can't find the problem, they just do a computer reset and it temporarily fixes the problem but they reject me to put my child in this car!

- Pell City, AL, USA

problem #4

Mar 162015


  • 535 miles


I rented a 2015 Ford Fusion SE4 for 2 weeks from enterprise rental car location at 2090 N SR7, hollywood, fl 33021, 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: [xxx] fl tag # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Buffalo Grove, IL, USA

problem #3

Feb 252015

Fusion 4-cyl

  • 310 miles
I bought a brand new 2015 Ford Fusion. My knee has hit the key fob multiple times while driving and the car has turned off while in motion. This is a very dangerous situation because the car shuts off while in traffic. The key fob sticks way out and for a guy who is 6ft it is very hard to avoid hitting the key fob with my knee. This will kill someone. I told Ford and they don't care. I told the dealer I wanted to return the car and they would let me. Please fix the key fob. This is the same problem Chevy camero's were having. Google "Ford Fusion fob knee".

- Canal Winchester, OH, USA

problem #2

Feb 182015


  • 5,120 miles
I was driving southbound on I-75 almost to perrysburg in the middle lane and my car completely shut off. My car was still in drive, but all the lights on my dash went black and when I pressed on the gas pedal I wasn't going anywhere. There was a truck next to me in the right hand lane, I waited for it to pass and then got over. I finally made it to the shoulder and put my car in park. I then waited a couple minutes and restarted my car.

- Oregon, OH, USA

problem #1

Jan 282015

Fusion 4-cyl

  • miles
Rented car from enterprise car rental (734)451-2499. Car lost power on two occasions while driving. First time around 9:00 am going East on 401 in Canada, second time around 8:00 pm going West on 402 in Canada. Lost power steering, engine power, power brakes and headlights. Was able to safely pull over and had to place car in park and restarted car with ignition key. Rental car company provides two car keys with a braided chain to keep the two keys together and to discourage customer from separating the keys (need wire cutters to separate). The Ford keys are very heavy and have integrated keyfob. To prevent the keys from hitting my knees, I used a tywrap to pull them closer together.

- Plymouth, MI, USA

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