This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I first noticed harsh shifting and delayed shifting. Then I was pulling off from the car wash and my gearshift jump gears from neutral to reverse but not drive however the car did move forward. I had the vehicle towed to winner gord where they immediately knew what the issue was because they said its common. When I got my vehicle back the harsh/delayed shifting was still an issue. Weeks later the car in addition to harsh and delayed shifting it now shakes really bad.
A week ago I was driving on the highway @ 70 mph and all of the sudden my car stopped for no reason I looked down and my turn knob shifter was on park, lucky for me there wasn't any vehicle close behind me. I put my emergency flashers on and turned my car off and back on and it started going again. Then the other day I started it and it started fine put it in reverse and it switched to park when I started backing out of my driveway and a warning showed up on my screen and said to stop safely, so again I turned it off and back on and it started and backed up and drove fine but the warning sign was still there so I pulled back in my driveway turned it off let it sit for about an hour, started it and the warning sign was gone and it ran fine.
On October 17, 2018, I drove into a shopping center parking lot and proceeded to park in front of the shops. I had entered the parking space at a very low speed and was almost at a dead stop when my 2018 Ford Fusion sport lurched forward with such a powerful burst of speed, I was unable to stop before hitting a window and brick wall dividing the shops. No floor mat issue was involved and I did not step on the accelerator thinking it was the brake. A police report was filed and insurance notified. The car is still at Ford dealer for repair. The collision & service manager told us that no error could be found when pulling codes. This is a major & deadly problem with auto safety and advanced electrical systems. An electronic glitch in the throttle control system that cannot be detected after accident should be number 1 priority on auto safety !!!! I am seriously afraid to drive my car after repairs because like russian roulette, it may happen again because the problem did not leave a trace the first time. The next time could be at an intersection and lives could be lost !!!!
- Humble, TX, USA
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- Saint Louis, MO, USA