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8.9

pretty bad
Typical Repair Cost:
$300.00
Average Mileage:
21,859 miles
Total Complaints:
25 complaints

Most Common Solutions:

  1. not sure (17 reports)
  2. new battery (5 reports)
  3. alternator replacement (1 reports)
  4. trade in for toyota (1 reports)
  5. trade in for toyota venza (1 reports)
2012 Honda CR-V electrical problems

electrical problem

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2012 Honda CR-V Owner Comments (Page 1 of 2)

problem #25

Dec 242013

CR-V LX

  • Automatic transmission
  • 12,000 miles

A D V E R T I S E M E N T S

Bad battery. changed, covered by warranty. Almost a year ago, OK since then.

- , Ann Arbor, MI, USA

problem #24

Dec 052014

CR-V AWD 4

  • Automatic transmission
  • 52,000 miles

After having to jump the car for the fifth time since we owned it, I decided to look online before spending money on a new battery. The dealership in Turnersville, NJ told me I would have to have the vehicle inspected to see what the problem is. I asked if there were any Service Recalls and the girl on the phone repeated that I would have to make an appointment to have the car inspected to know.

Bullsh*t. I asked for the manager of service and they gave me a service guy that checks you in and brings you the bad news when they are trying to sell you more services. He quickly looked up and told me that they JUST came out with a service bulletin for the car and that I could make an appointment for that and one other for the door handles. I made the appointment and actually found the PDF of the service bulletin which was released for the 2012 CRV in late 2012. In other words, they have known of the problem and the software update which was needed, but chose never to inform me. They are the only dealer to work on the CRV, with the exception of me changing my oil twice (Documented). I thought Honda would be different, but clearly they are not... at least the Honda in Turnersville, NJ.

- , Mullica Hill, NJ, USA

problem #23

Oct 082013

CR-V EX-L

  • Automatic transmission
  • 35,000 miles

I could list at least 10 times I have been stranded by my CRV because of a dead battery. At first Honda said it was happening because a recall for the door lock. 2nd time it was because of a software update. After a few more times of being stranded, they charged the battery & said to let them know if it happens again. Well, it happened again!

They have been giving me excuses about having to talk to the regional person. I am still being stranded and Honda drug their feet until now they are saying they can't do anything about it because I have too many miles so the warranty does not cover. I expect this type of problem from a $3,000 dollar car but not a $30,000 car. This was my first Honda & my last Honda! Worst customer service ever.

- , Goldsboro, NC, USA

problem #22

Sep 102013

CR-V ES

  • Automatic transmission
  • 2,000 miles

A D V E R T I S E M E N T S

I waited a long time to get a Honda because they were known for being dependable & I wanted something that would last long after it was paid for. This car has been a MAJOR DISAPPOINTMENT! A week after I got it I parked & approx 30 minutes later it wouldn't start. Since then it has left me stranded numerous times & I actually had to get a portable battery charger so I wouldn't have to keep calling people to come jump my car late at night!

Both, called & took it to dealership w/this dead battery problem several times & they told me -I'm not driving my car long enough for the battery to charge!!! Seriously! I don't drive any different then I did when I had all my Fords & my Subaru & they didn't have the same problem! I used to love my car now I HATE IT with a passion & so sorry I ever bought a Honda as the car's been a HUGE DISAPPOINTMENT & it really makes me angry. I'm tired of never knowing if I'm going to come out of work at night & have a dead battery. I can't stop anywhere on my way home from work at night for fear it will leave me stranded. Since the dealer told me at one point perhaps I had a light I was leaving on & not realizing I turned all the lights off so I get in & out of the car in the dark & keep a flashlight on the floor to use to find my purse, groceries, etc at night.

I've also had problems w/the seat belt not working or coming undone as I drive down the road; the vanity lights going out, my headlights going out (for which I was pulled over & got a ticket for just as I pulled out of the parking lot-thanks Honda). If your thinking of buying a Honda CRV may I suggest you get a AAA membership, a portable battery charger, a long list of friends that can come jump you, flashlights, start dating a tow truck driver,or better yet, FORGET IT!!!

- , Doylestown, PA, USA

problem #21

Mar 012014

CR-V

  • Automatic transmission
  • 20,000 miles

My CRV battery went dead about 4 times. One time, I had to have it towed to the dealership. They said there was some electrical problems going on. When I picked up the car, the sound system was not working. I had to take it back to the dealership.

I just went for an oil change. The battery went dead again. I had the battery changed again. We will see.

I am very disappointed in Honda. I want a new car but I think it will cost me a lot of money to trade in this one. The car is so flimsy.

- , San Diego, CA, USA

problem #20

Jul 152013

CR-V LX

  • Automatic transmission
  • 21,000 miles

Three times my CR-V has stranded me when it would not start. First time the dealer replaced the battery cuz it had a bad cell. Second and third times it simple was dead when I tried to start it. The second incident I jumped the engine with cables. Dealer could not find anything wrong but said he needed the car "cold" so they could analyze problem. 3rd time it would not start I had it towed to dealer. Working on it now. Not sure what I should do if they say nothing is wrong with it.

- , Lemon Grove, CA, USA

problem #19

Jun 282014

CR-V ES

  • Automatic transmission
  • 20,025 miles

A D V E R T I S E M E N T S

When I brought the CRV home it had 6K miles on it from previous owner. The first day the battery died after I had the doors open while installing my Sirius radio kit. Dealer came and charged it. All good. Two years later car no start. Luckily in the garage. Towed to dealer and they said battery failed - two year old battery. And they changed it. I can't believe that's the only thing wrong. I also had intermittent screechy noise when starting in the AM. Couldn't leave it at the dealer to try and get it as I never could figure out what caused it. Told them about it so it was noted for warranty.

After the tow incident I just don't trust the thing not to strand me somewhere so I just traded it in and leased a Prius.

- , Lancaster, NY, USA

problem #18

Jun 102014

CR-V EXL 2.4L

  • Automatic transmission
  • 50,000 miles

It has happened several times to my wife. The CRV is OK and after she parks for some minutes to run some errands, the CRV won't start, battery is dead. I tested with a multimeter, the voltage being delivered by the alternator looks like it is not charging the battery, it is a meager 12.6, barely to keep the vehicle running, but not to charge. I had the previous version of the CRV and was a fabulous vehicle. This generation looks like it has a piece of junk for an alternator. Very, very dissatisfied about Honda quality. If they expect me to buy another Honda car, good luck. I bought also a Civic 2012 from them so they will be losing a customer who expended 50k in cars from them. Maybe Toyota next time or Subaru, mmmm.......

- , El Paso, TX, USA

problem #17

May 072014

CR-V EX-L 4 cyl

  • Automatic transmission
  • 36,000 miles

Stranded again! Third time stranded, would have been more but car charged by hubby. I really just want to get rid of the car at this point, I can live with problems and fixes but not knowing when or if your car is going to start is awful. Stuck in a school lot until the car next to me moved and husband could come and jump the car . . . Arrrgh

Update from Jun 4, 2014: Battery replaced by dealer under warranty.

- , Aurora, OH, USA

problem #16

May 072014

CR-V EX-L 4 cyl

  • Automatic transmission
  • 36,000 miles

Stranded again! Third time stranded, would have been more but car charged by hubby. I really just want to get rid of the car at this point, I can live with problems and fixes but not knowing when or if your car is going to start is awful. Stuck in a school lot until the car next to me moved and husband could come and jump the car . . . Arrrgh

- , Aurora, OH, USA

problem #15

Mar 282014

CR-V EX-L 4 cyl

  • Automatic transmission
  • 34,963 miles

A D V E R T I S E M E N T S

A year after having PCM software update in Philadelphia with my daughter and you guessed it car does not start again. My husband occasionally trickled charged car overnight so was probably masking the problem! I blame him, had car charged in Philadelphia and drove home tentatively. Dealer checked battery, no problems reads good. They disconnected the wiring to the trailer hitch, thinking it may be the problem.

- , Aurora, OH, USA

problem #14

Mar 132013

CR-V EX-L 4 cyl

  • Automatic transmission
  • 22,000 miles

Stopped at a Sonic across from dealer, the CR-V was dead and my husband was out of town. Had to call around to friends to get a jump. I could literally see the dealer! Took it in and they performed a software update - the 'PCM charge mode was incorrect per bulletin 12-041'. My husband had charged battery twice before this event, he blamed me for probably leaving interior light on!

- , Aurora, OH, USA

problem #13

Apr 072014

CR-V

  • Automatic transmission
  • 62,010 miles

Was at the gas station putting gas, when I went to re-start the car, it wouldn't start, the light for electrical steering problem and malfunction came on. The car is a 2012, and on 2013 the dealer replaced the battery on one of the regular maintenance visits supposedly because it had a low charge level, going forward to 2014 this happens.

There is definitely something going on that Honda is trying to ignore! My husband travels a lot, and we bought this vehicle for our family because of the suppose reliability, so much for that! Now I don't know when it'll happen again.

- , Indian Trail, NC, USA

problem #12

Mar 282014

CR-V EX-L V6

  • Automatic transmission
  • 22,000 miles

Late night dinner with friends, after, went to start car....no go. Had to call a friend for a late night jump start. Sucks because Honda knows they have a issue with their software. Bad data being fed to alternator for charging battery.

Brought to dealership and the techs exchanged a smile when I said I had a battery issue. They tested the battery And brought out a letter they said they just received saying it was a known problem. Their story seemed fake after watching them exchange the know grin about the issue. Left the car and they replaced the battery at no charge and updated the bad software.

Pissed because it was a known issue, why didn't Honda mail out a letter instead of letting me get stuck with a bad battery .......so much for Honda doing the right thing.

Repair paperwork states my CRV fell within the effected Vin numbers and to perform software upgrade 12-041 Looks like this did not fix all problems on this board....wondering if this is it or if I will have more issues?

Not happy with the fact that upper management at Honda feels it's OK to let it customers get stranded with dead batteries at night. Was feeling pretty good about my first Honda...but am now a jaded customers...again what are the suits at Honda thinking? It is better not to tell the customers about a known issue? Pretty poor customer service.... Honesty is a better currency then some suit trying to save his job by not doing the right thing. I would like to find out who the blockhead is at Honda who thinks more about his job then his customers.

- , Davis, CA, USA

problem #11

May 192013

CR-V Touring 2.4L 4 cyl

  • Automatic transmission
  • 9,756 miles

I bought my fourth Honda vehicle from T&T Honda in Calgary during the Spring of 2013. This one was six months old with only 15K, but the previous three had been brand new. I drove it for each of the four following days, including on the third day a 100 km run to the airport to pick up visitors. On the fourth day I drove to the car wash, washed the car and then it wouldn't start (No, I did not wash under the hood!). I had to push it outside. It wouldn't take a boost from either a battery booster or from another vehicle. I called a tow truck and had it taken to the dealer. They replaced the battery.

A couple of months later the car was parked at home. I had not used it for three or four days. It wouldn't start. I put it on a trickle charger, and after a few hours it did start. I drove it to the dealer and they checked it out and installed a new alternator. I spoke to the salesman and he stated that because the car had a remote starter (installed by them) it was probably that that was draining the battery as "they are a hog", he said. I decided to sell the car. I'd only owned it for four months and advertised for $5,000 less than I bought it for. After some time a prospect called. He was out with his family looking for a CR-V and saw my ad. I explained that I'd had problems but Honda assured me it was now fixed. We settled on a price. He said they were going for lunch and would then come and get the car. I thought it looked a little dusty so I ran to the car wash, washed it, then went to start it and it was dead. Again, it wouldn't take a boost, and again, I had to push it outside and call a tow truck as well as the buyer who then went elsewhere. T&T replaced the battery again.

This time I asked for the Used Car Sales Manager. He was pleasant and business like, but wouldn't take the car back. We discussed the issue with the Service Manager and his best recommendation was to install a larger battery, but also suggested they install a battery tender which would mean that if I was not going to drive the car for a few days I would have to plug it in and this would keep the battery charged. Two days after I got the car back I got a recall notice from Honda Canada stating there is something wrong with the charging system of my car and it was being recalled to reprogram the computer. I was relieved that it seemed they had, after all, found a common problem and had the fix. I booked in my car right away and had the upgrade done. A few days later I went to start the car but it was dead yet again. This time I called Honda Canada and left a message with their Customer Service department. They called back and spoke to my wife. They argued quite strongly that we are not driving the car enough. It needs to be driven regularly to keep the battery fully charged and because we are not, they argue, that we are damaging the battery by letting it drain, hence the reason it required new batteries. Anytime, in the discussion, that my wife brought up something that did not fit with the ladies argument, such as 'why it wouldn't take a boost', or 'what happens if we leave the car at the airport and go away for a few days?', the lady would not answer and quickly changed the subject.

I called the dealership and left three messages for the Sales Manager to call me and have been totally ignored. I called the lady at Honda Canada and spoke to her. I got the same argument, the problem with the car is not the car but the owner for not driving it all the time. I have asked to escalate the problem with the Customer Service lady's manager and will await that call, but if his/her attitude is the same as this lady, well.... where do we go from here?

- , Strathmore, Alberta, Canada

problem #10

Jan 062014

CR-V EX-L

  • Automatic transmission
  • 21,000 miles

Bought my CR-V in April 2012, liked it a lot. I live in Minnesota, once winter came around I was really mad at myself and dealership for not thinking of remote auto-start. (April 2012 was unseasonably nice). Last winter (2012-2013) I thought the engine start pretty hard but assumed that was just the nature of the car and as long as it worked I didn't have complaints. This year same thing, Jan 6, 2014 my car was completely DEAD! I used it the two days prior without problem, it was extremely cold (something like -20F) but still, my husband's 2004 Civic started without problem! Yesterday, not that cold, 15F, we drove to the store, got our groceries, back in the car, drove to the gas station, fueled up, went to restart the car and NOTHING! Not even a turn over! Lights, radio, heat, etc. did work, not like the last time. I have even been turning EVERYTHING off in hopes of "saving" the battery. I didn't pay $30k for a new car to have this crap! I left a nasty message at the dealership last night and already wrote Honda on Twitter and plan to be at the dealership tomorrow AM at 6:30 when they open to try to get this started before going to work. My husband and I both have Honda's, my Dad and brother both have Honda's and plenty of my friends and extended family do. This is enough to make me give up on Honda and SHOUT from the rooftops...Twitter and Facebook...to make sure no one else has to go through this. When I got home last night I looked up this issue online and was enraged to see that I am not the only one with this problem, nor is it limited to the 2012 model! I can't believe Honda and my dealership know about this and have not communicated anything and from what I'm reading doesn't seem to have a legitimate fix! I have since started researching new vehicles, none of which are Honda.

- , Edina, MN, USA

problem #9

Dec 012013

CR-V EXL 2.4L

  • Automatic transmission
  • 21,100 miles

It was the coldest day of the year and I had to wait about an hour for the tow company to jump off the vehicle. Then spend 3 hours at the dealer to replace the battery the next day. Owned several Hondas prior to the CRV never ever had a problem similar to this. I am starting to think twice about staying with Honda.

- , District Heights, MD, USA

problem #8

Jan 282013

CR-V EX-L

  • Automatic transmission
  • 1,864 miles

CR-V sat in outside garage for 2 weeks not being driven. Wife goes to start on Monday morning to go to work and will not start. Dead battery! Call Automotive Service and they boost it. My wife takes my Toyota Venza 2012, which is second one around for me, had a 2009 previous and you guessed it, not one problem with either vehicle other then oil changes, in the 4 years, and goes off to work.

Me, well I drive the CR-V, after boost, directly to Honda dealer. They ask the usual questions, did you leave something on, how far do you drive, maybe not enough to charge battery, huh? I said well this is now the third time since June it has had a dead battery so something is up. They service and cannot find anything and put in new battery and say I am good to go. Vehicle starts no problem for next 10 months, driving an average 200 km a week during this time. And then, you know it, read next post........

Update from Jan 15, 2014: solved, traded in crv for TOYOTA Venza AWD, suggest you do same. Good riddance honda

- , Edmonton, Alberta, canada

problem #7

Oct 282012

CR-V EX-L

  • Automatic transmission
  • 1,553 miles

CRV sitting in outside garage while away on week vacation. Had not been driven in 9 days. Go to start will not turn over, dead battery. Called automotive service and they boosted vehicle, and it started. Left it running for 45 minutes as suggested by tow truck driver before off to run some errands. As I started errands needed to fill up gas tank. After turning vehicle off and filling tank, went to restart, and would not start...dead battery. Automotive service still in area, came by and boosted, did not go further on this trip and returned to home, left car running for 1 hour. 2nd time would not start now since purchase in June. I was beginning to doubt the reliability of this vehicle at this time but felt, well it sat for 9 days, must be the reason for dead battery, but thought how could that be the reason on a new vehicle? Vehicle started thereafter till 10 weeks later.....read next post.

Update from Jan 15, 2014: solved, traded in crv for Toyota Venza AWD...good riddence honda.

- , Edmonton, Alberta, canada

problem #6

Jan 032014

CR-V LX

  • Automatic transmission
  • 14,913 miles

Battery drains periodically. Not using all the nice electrical gadgets I PAID for: seat warmer, Bluetooth.

Battery voltage (on accessories) is often 11.1V and when it reaches 10.9V, it won't start.

HONDA tech. from L'Ile-Perrot did a software bug fix (HONDA letter Dec 2013) but did not accept to change the

defective battery. After 3 days the battery is dead again.

Pissed off because my previous CRV 2008 was SUPER OK but the vendor convince us to change for a 2012.

Update from Dec 1, 2014: In September 2014 we left the car in the driveway for 9 days. Back from vacation, we did a small run (run 5 min. Stop engine. Got back to home). The car did not start anymore...dead battery. The Honda technical advisor told us to get the car towed without the usual battery boost. We got the car towed (NO COST). They kept the car 5 days for full inspection. They replaced the remote starter system because it drained the battery(NO COST). They replaced the battery because it was no longer good after all the boosts it went through (NO COST but not under warranty anymore). The new remote starter is not the same model and is supposed to fix the problem. I strongly recomment a 2$ lighter device (ebay) that measure the voltage of the battery. It is now 1Dec2014 and winter is coming...we'll see soon enough if Honda is right.!!!!!!

- , L'Ile-Perrot, Quebec, canada

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