Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,519 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Honda CR-V windows / windshield problems

windows / windshield problem

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2012 Honda CR-V Owner Comments

problem #4

Nov 262013

CR-V

  • 32,700 miles

A D V E R T I S E M E N T S

Upon leaving work, wife heard a wind noise coming from the sunroof, as if it was open. Upon sliding back the cover (slightly), she noticed the glass was shattered (with a big hole), and bulging outward or toward the interior. She was not around any other vehicles so it is unlikely the cause was a bouncing rock or pebble. Upon calling the dealership where the car was purchased, they referred us to a local auto glass shop. Upon calling Honda of America, they referred us to our insurance company. By the way, the car is still under full warranty. What can we do" it should be under warranty, shouldn't it"

- Jacksonville, FL, USA

problem #3

Oct 282013

CR-V 4-cyl

  • 21,025 miles
Sun visor will not stay up. Replaced once and only worked for one day. Honda dealership ordered a second one and we were told that it would not work either, that it was an american Honda issue. We were told that it was no use to replace it that it would just happen again.

- Florence, AZ, USA

problem #2

Jan 272012

CR-V 4-cyl

  • 200 miles
When I attempted to move the sun visor to block the sun coming in the drivers side window, it fell out of the overhead. I had to pull over and stop the car while holding the visor. With luck, I was on a rural road with no traffic. I was able to put it up in place and lock it into the clip to hold it. I contacted my local dealer and took it in to have them look at it. They said that they would order a new one. After a couple weeks when they didn't call, I called them and found out that the visor was on backorder. It took about five weeks before they got the new visor. I took the car in to have it fixed and after a couple of hours the service rep told me that the new part didn't work and that they didn't know why. They said that they were going to contact Honda technical for a resolution, and they would have an answer in about two days. The next day I found out the passenger side sun visor was doing the same thing. When they didn't call, I called them and got the two day story again. After the third time that they didn't have an answer, I called Honda's main customer service and registered a complaint. I got a complaint number and was told an investigator would contact me. She did, and we discussed the problem. The next morning the local Honda dealer service manager called and wanted me to bring the car in, and they would give me a loaner. It took them about four more days to fix the problem. When I picked the car up I discussed what they had done to fix the visor, and found out that they had to get eight new units before they got two good ones. I feel that this is a safety hazard as the driver could easily become distracted and have an accident. Honda must realize by now that their sun visors are a piece of junk. I suspected that when I first heard that the sun visors were on back order. You need to make them fix this problem before someone gets hurt.

- South Bend, WA, USA

problem #1

Jan 222012

CR-V

  • 150 miles
The contact owns a 2012 Honda CR-V. the contact stated that there was a line on the driver's side mirror that caused dizziness while operating the vehicle. The line in the mirror was part of the mirror's design. The manufacturer was not contacted in regard to the issue. There were no repairs and the VIN was unavailable. The failure mileage was 150 and the current mileage was 400.

- Mechanicsville, VA, USA

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