This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Honda CR-V. The contact stated that while driving at an undetermined speed, there was an abnormal odor of smoke detected. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer where they informed her the coolant had mixed with the CVT transmission fluid. The vehicle was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed her that the catalytic convertor needed to be replaced. The vehicle was taken to another local dealer where they informed contact the vehicle was working as designed. The vehicle was not diagnosed or repaired. While driving from the dealer, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 74,879.
- Washington, DC, USA
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- Washington, DC, USA