CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,728 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 6 of 25)

« Read the previous 20 complaints

problem #386

Sep 012020

Cherokee

  • 35,000 miles

A D V E R T I S E M E N T S

The vehicle shifted into neutral as we entered into an intersection. Has occurred more than once. The vehicle had been checked for the past recall some time ago. The dealership tells us its a sensor that is failing. Still waiting on parts.

- Florence, OR, USA

problem #385

Jun 272017

Cherokee

  • 55,000 miles
Everything that the internet says about the 2014 Jeep Cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. It has been to the dealership at least 4 times involving the same thing. Engine stalls on the freeway!!! stops shifting. Wont go into drive. Slams into gears. Jeep says its a battery, low oil or motor mount problem. There is no way this is why this is happening. The transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. I have communication and service records, case numbers from Jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.

- Avondale, AZ, USA

problem #384

Sep 192020

Cherokee

  • 60,000 miles
My 2014 Jeep Cherokee will stall unexpectedly. This has happened while accelerating and/or turning at a stop sign or red light. I took it to the dealership and they described it as follows "the stalling is a safety feature when the oil gets low". the dealership checked the oil and it was very low. This is a repeated problem and happens before the recommended 5000 miles oil change frequency. The last time it happened, the "oil life" screen said I had 28% oil life left ( I had been following it to avoid stalling out unexpectedly.... which didn't help and I once again stalled at a red light in traffic). My main safety concern is the fact that there is no indicator light for low oil, and the first indication is my car stalling out in traffic which could cause a wreck. This can't be safe nor meet safety guidelines/requirements. My second concern is the fact that my engine is burning off that much oil so quickly (verified to have no leaks in the system). When searching the internet, I have found this to be a common problem with people stating they also had no indication except for the sudden stalling out. I feel this is something that should be fully investigated as a safety concern. It seems to have at least enough of a case to be a lawsuit in two states (California and Michigan) at the time of me writing this- sep2020.

- Faeytteville, NC, USA

problem #383

Sep 172020

Cherokee

  • 117,000 miles

A D V E R T I S E M E N T S

While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "P" after doing so I tried to start the vehicle but it was inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated

- Jacksonville, FL, USA

problem #382

May 212020

Cherokee

  • 97,700 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive Chrysler Dodge Jeep Ram (4611 avenue Q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under NHTSA campaign number: 19V447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.

- Crosby Ton, TX, USA

problem #381

Sep 012020

Cherokee

  • 99,950 miles
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The Jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.

- Garland, TX, USA

problem #380

Aug 272020

Cherokee

  • miles

A D V E R T I S E M E N T S

I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when I turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.

- Medway, MA, USA

problem #379

Nov 302019

Cherokee

  • 86,000 miles
The car started leaking coolant. The radiator hose and seams on the radiator were leaking which caused the car to overheat.

- Severn, MD, USA

problem #378

Mar 032020

Cherokee

  • 91,000 miles
The oil filter housing cracked. When the car was stationary it would drip oil. When the car was moving it would spray oil on the underside of the car and engine compartment.

- Severn, MD, USA

problem #377

Jul 012018

Cherokee

  • 45,000 miles
Engine oil pressure sensor/switch is circuit is malfunction. (obd fault code P0520 ) keeps on going on for a few days then off for for a few days. Even right after an oil change performed by the dealer. This have been ongoing for about the past 2 years. Approx. $400 to repair and the part cost on $40-$60.

- Ashland, MA, USA

problem #376

Aug 121918

Cherokee

  • 27,000 miles

A D V E R T I S E M E N T S

Engen light is on, oil light is on. Oil sensor is not working.I am told the sensor is causing all of this and a $ $600 repaired required, but not garetied to solve my problem. ?? the lights came on after I got an oil change, when I was pulling out into traffic. Also the light indicator on shifter position light up all positions.

- Rustburg, VA, USA

problem #375

Jul 302020

Cherokee

  • 90,000 miles
While driving my Jeep revs into high gear, then all of the symbols on my dash light up and then my Jeep jolts and then shuts off. I have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.

- La Mesa, CA, USA

problem #374

Jul 292020

Cherokee

  • 80,000 miles
Its doing just what the recall stated..the engine light is on and then it cuts off while I'm driving and telling me to shift to park to restart and continues to do this several times before I get to a safe destination

- Baltimore, MD, USA

problem #373

Jul 232020

Cherokee

  • 102,000 miles
Driving on highway when over temperature light came on. Coolant leak cause by rubbing on coolant overflow line. Poor design of engine components.

- Belleville, IL, USA

problem #372

Jun 262020

Cherokee 6-cyl

  • 107,000 miles
Oil pressure sensor keep going out.

- Red Oak, TX, USA

problem #371

Jul 022020

Cherokee 4-cyl

  • 99,888 miles
Transmission issues!! not shifting gears correctly. Engine light comes on and off weekly

- Goldsboro, NC, USA

problem #370

Jun 012020

Cherokee 4-cyl

  • 55,000 miles
On numerous occasions while driving, the Jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.

- Falls Church, VA, USA

problem #369

May 192020

Cherokee 4-cyl

  • 150,097 miles
When first purchased vehicle problem were it acting like it wasn't getting up the speed now again im having the same problem as I did before with the stalling and acting like it don't want to run. The gear throtters and the vehicle runs very slow was in traffic and was so afraid someone w as going to run into me cause all a sudden the Jeep started stalling and not moving after a few minutes it then would put up speed this is very unsafe im afraid to drive my 2014 Jeep Cherokee because of the stalling and the transmission light keep coming on check transmission I have taken it to Jeep twice within a two week period and im having the same problem first they serviced the transmission said nothing was wrong with the transmission secondly a week or less later the light came back on again I took it back they said put a brand new battery in it the same problem I asked Jeep was there a recall on that particular vehicle if so it need to be addressed and fix before it causes a traffic accident. Im so afraid if there's a solution that could have been corrected if Jeep been having problems with any transmission issue with the 2014 Jeep Cherokee. Only had this vehicle 4 years and I keep it service.the vehicle had to be towed over a week ago because of the same issue because the transmission service light came back on the vehicle would not move was fearful.getting a warning put gear in park cut off vehicle and restart when did it continue to stalling and would not switch in drive motion.

- Denmark, SC, USA

problem #368

Jun 012020

Cherokee 4-cyl

  • 78,000 miles
My car sometimes stall when I stop then takes an extended time to restart. I know there was a recall in 2012 for the fuel pump sensor not sure if I have the same problem.

- Lancaster, PA, USA

problem #367

May 222020

Cherokee 6-cyl

  • 60,000 miles
After having the recall for the transmission control module fixed my car started stalling out. It shifts into neutral while driving and you have to stop and shift to park then back to drive. It will not idle for long and will die if you don't constantly pump the gas pedal. It almost died on me while making a left turn into a parking lot in on coming traffic. And it didn't want to go up hill into my driveway, which is a tiny incline. I didn't have any issues with my car until after the recall.

- Swannanoa, NC, USA

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