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10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
3 / 0
Average Mileage:
75,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee electrical problems

electrical problem

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2004 Jeep Grand Cherokee Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #77

Sep 062015

Grand Cherokee

  • 160,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While driving 30 mph, there was a burning odor coming from the vehicle. The contact noticed the resistor pack was melted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Plainfeild, IL, USA

problem #76

Aug 012015

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start intermittently. The contact mentioned that when the vehicle was started, the instrument panel failed to illuminate. In addition, the contact stated that the front headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.

- Atlanta, GA, USA

problem #75

Nov 102014

Grand Cherokee

  • 137,500 miles
My car keeps cutting off while driving. It has done this several times on highway, rural roads and main roads. It has caused me to almost have several wrecks. When the car cuts off, I lose all power. I have been stranded several times. I have had to walk back home or get someone to come get me if it was further away. I have had to use someone car because I am afraid it will do it and I will wreck my brother-in-law was killed in a similar accident. After a while the vehicle will start again, but does the same thing over and over again. It started off about 1 month after I purchased it, when I would just crank the car and the first time it would not crank but the 2nd time it would. In the last 2 weeks it has become more frequent occurance. When I put it in neutral to see if it will crank. It does and then I put in drive. It cuts off again. I have to pull over to the side of the road no matter where you are and sometimes if you are going on the highway at the speed and your car cuts off, you lose power and could easy wreck. If I was to pull out and it cut off, I could be hit and killed or a family member in the car with me. I was stranded recently, a gentleman came over and brought some equipment when I told him what had happened and he told me that it could be either the crank shaft sensor or camshaft sensor that is bad. He also said there could be a recall on some vehicles of that model year.

- Southfield, MI, USA

problem #74

Jan 012015

Grand Cherokee

  • 100,000 miles

A D V E R T I S E M E N T S

I've always had trouble with my 2004 Jeep Grand Cherokee. Especially with the fuel system and fuel pump. I've had to replace my fuel pump 3-4 times. Now its reading the RPM extremely high. I've also had to replace my Jeep's computer because I was told that was the problem. It seems there's also electrical issues. I still can't find the exact problem.

- San Benito, TX, USA

problem #73

Sep 152013

Grand Cherokee

  • miles
I have replaced the ignition switch twice in one year (2014). I have purchased a re-manufactured engine 2014, shipped from Texas to detroit, mi.

- Detroit, MI, USA

problem #72

Jul 252015

Grand Cherokee

  • 125,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving at 55 mph, the rpms decreased to zero and the vehicle suddenly stalled. The vehicle was able to restart. The failure occurred on five occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

- Delphof, OH, USA

problem #71

May 122015

Grand Cherokee

  • 170,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 20 mph, the vehicle stalled. After several attempts the vehicle was able to be restarted. The failure recurred multiple times intermittently in moist conditions. The vehicle was taken to a dealer for diagnostic testing. The crank shaft position sensor was replaced. The contact was made aware of NHTSA campaign number: 04V112000 (electrical system); however, the VIN was not included. The contact also stated that the driver side door failed to lock and unlock, the window failed to roll up and down, and the sensor illuminated when the door was not open. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.

- Roanoke, VA, USA

problem #70

Mar 152015

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000. The VIN was unavailable.

- Nashville, TN, USA

problem #69

Feb 042015

Grand Cherokee

  • miles
The contact owns a 2004 Jeep Grand Cherokee. The contact received a noitice for NHTSA campaign number: 15V194000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Maywood, NJ, USA

problem #68

Mar 022015

Grand Cherokee

  • 104,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While stopped at a red light, the horn sounded without warning until the battery was removed. The contact stated that the steering wheel was loose. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

- Nesconset, NY, USA

problem #67

Feb 062015

Grand Cherokee

  • 111,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 10 mph, the interior lighting remained illuminated, the message board displayed that the driver side door was open when it was secured, and the windows failed to close. In addition, the contact stated that the high beams failed to activate and the power mirrors failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 111,000. The VIN was not available.

- Beaverdam, KY, USA

problem #66

Jan 072015

Grand Cherokee 4WD 6-cyl

  • 168,000 miles
My 2004 Jeep Grand Cherokee Laredo was acting like the door was open (overhead computer warning driver door open and interior lights would not go out), but was visibly/physically closed. The windows, door locks and mirror controls were not working. Upon further investigation of the main wires coming in from the body of the Jeep into the door, (door jam/black boot) it was clear what the problem was. There was a black severed wire and a partial severed orange/white wire. There was no clear solution why this has happened. There has been multiple reports of this being a common problem with the wiring harness. This should be recalled as it is obviously a manufacturers defect and is costing people a lot of money to fix.

- Rochester, VT, USA

problem #65

Jun 032014

Grand Cherokee

  • 95,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle suddenly shut off and caused a second vehicle to crash into the rear of the contact's vehicle. No injuries were reported and a police report was not filed. After restarting the engine and driving a short distance, the vehicle continued to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

- Saugerties, NY, USA

problem #64

Feb 012012

Grand Cherokee

  • 70,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior lights, stereo, and all four power windows failed. The contact also stated that all four doors failed to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- 610-670-1015, PA, USA

problem #63

Sep 012013

Grand Cherokee 4WD 6-cyl

  • 141,000 miles
I brought my 2004 Jeep Grand Cherokee June 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, I had to repair the black wire again due to moisture setting in the tape and wires, I read on the internet Chrysler should have never put the black or yellow where's in the door, because they bend and break. This caused my the lights to stay on and remote side mirrors not to work. The dash board meters went haywire, I had the alternator replaced, sensors and throttle body cleaned and replaced. The engine light stays on constantly now, giving codes of P0141, P0137 with bad fuel mpg. It rides like it is smothered in feathers. I was advised that it could be the fuel pump. I recently had the fuel injectors replaced, the engine light went out, for 2 day's and now back on. How frustrating after buying this car for $23,900 in 6/2004, I have paid an estimate in car repairs of $4-5000 so far. If Chrysler knows about these problems they need to confess, and fix these problems with recalls. Please look into these issues. I am sure others are suffering too.

- New Castlle, DE, USA

problem #62

Sep 062014

Grand Cherokee

  • 109,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving 35 mph, all the warning indicators on the instrument panel illuminated. The contact mentioned that there was a shortage within the electrical switch board and the exterior lighting failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.

- Portsmouth, VA, USA

problem #61

Jul 212014

Grand Cherokee 6-cyl

  • 176,942 miles
Vehicle stalls out and loses total power (engine shuts off ) while driving. This has happened several times and there is no pattern as to when or why it occurs this is extremely hazardous, trying to steer your suddenly powerless vehicle to the shoulder of the road and out of harms way.

- Mechanicsville, VA, USA

problem #60

Apr 122012

Grand Cherokee 6-cyl

  • miles
Engine light keeps coming on all codes are checked, repaired, replaced. PCM has been replaced twice and was told that it is in need of replacement again! could there be an internal problem with the computer system?

- Meriden, CT, USA

problem #59

Mar 012010

Grand Cherokee 8-cyl

  • 60,000 miles
The wires in the wiring harness that goes through driver door get frayed with time from normal door opening and closing. This disables all power windows, doors, mirrors, etc in the car. Even affects instrument cluster. Re-opening and closing door may result in continued operation of power windows, mirrors, etc, but it is unpredictable.

- Houston, TX, USA

problem #58

Jul 062009

Grand Cherokee

  • 30,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the vehicle failed to turn on. The vehicle was taken to a mechanic. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 50,000.

- Atlanta, GA, USA

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