Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 11 of 14)

« Read the previous 20 complaints

problem #66

May 212014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part was unavailable to repair the vehicle. The manufacturer was not notified. The contact had not experienced a failure.

- Kearney, MO, USA

problem #65

Jun 232014

Grand Cherokee 6-cyl

  • miles
I was informed of recall from the local Chicago news. Called dealership few weeks later, because I had not received the recall notice via mail yet. They informed me that they had not been given notice about it either. Week later received the notice in the mail. Week later went to dealership to have work done and was informed they didn't have the parts, and would not have the parts until August of 2014. I went home and called Chrysler and they said that the dealership should have the parts in two weeks. Now three weeks later I just called the dealership and they still don't have the parts and again was told that they would not have the parts until August again. I called Chrysler again and they only said that my case has been escalated and that I would be informed/called by dealer and/or Chrysler when the dealer can do the work. What the blank, blank is going on"???"

- Bolingbrook, IL, USA

problem #64

May 152014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Winston Salem, NC, USA

problem #63

Jun 122014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed to service the vehicle under the recall was unavailable to perform the repair. The contact had not experienced a failure.

- Vancouver, WA, USA

problem #62

May 082014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Manchester, MO, USA

problem #61

Jun 102014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) had surpassed the reasonable amount of time for repair. The dealer stated that the part would not be available at least 3 months because the manufacturer was only issuing one service part per week and the contact was 15 on a waiting list. The manufacturer confirmed the information provided by the dealer. The vehicle was not repaired. The contact had not experienced the failure described in the recall. The VIN was not available.

- Pine Mountain, GA, USA

problem #60

May 072014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification under NHTSA campaign id number 14V154000 (service brakes, hydraulic), however, the part to do the repairs was unavailable. The manufacturer was not made aware of the problem. The contact had not experienced a failure.

- Pottstown, PA, USA

problem #59

May 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer informed the remedy part may possibly be available in August of 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Cranberry Township, PA, USA

problem #58

Jun 112014

Grand Cherokee

  • 39,200 miles
I have tried to start my car several times with just continuous cranking. I called two different Jeep dealerships and they said they have never heard of this issue before. Yesterday, I was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and I almost crashed into the person in front of me!!!! very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 Jeep Grand Cherokee and Chrysler refuses to do a recall on this. Are they insane"!!! we could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in November of 2013 because I thought it would be safe for me and my new baby. Now I have to dish out $1300 because of a faulty part that Chrysler refuses to fix" they are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a Jeep or Chrysler again.

- Marietta, GA, USA

problem #57

Jun 072014

Grand Cherokee

  • miles
TL * the contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer stated that the part for the repair was unavailable because they could only order one part per week. The manufacturer was notified. The contact had not experienced a failure.

- Prairieville , LA, USA

problem #56

Jun 042014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee 4X4. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The vehicle could not be repaired because the part was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #55

Oct 012012

Grand Cherokee 8-cyl

  • 34,000 miles
Purchased 2011 Jeep Grand Cherokee overland used in summer of 2012. 3rd Jeep and have stayed with Jeep because felt they were a safe reliable car. Shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car. Told this was normal. Alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days later on its own. Car no start or hard start several times. Check engine lights on and off, key not found, etc. 5/19/14 exiting highway at approx. 75 mph (59,000 miles) brakes don't work. Car slows but won't stop. No light illuminated for brake problem. It was petrifying. Called dealer in morning and they indicated not warranty and not recall so ordered brake booster from dealer and replaced. Was without vehicle for several days. 5/28/14 driving approx. 75 on highway--dash lights flash, car shakes and shudders uncontrollably, screen reads service air suspension system and etc code. Exit highway car has no suspension. Stop make phone call and restart car and no lights, warnings, and suspension back. Driving 35 mph on busy city street (in front of school) car dash flashes and goes black--a red lightning bolt appears and the car shuts off while driving. No brakes, power steering, hazard lights, suspension, etc. I was terrified! pushed down accelerator and car starts back up (similar to depressing gas peddle on golf cart). Took to dealer and they replaced a brake sensor and the suspension worked. Said they could not replicate the car shutting off while driving. Tipm must be the cause based on 1000S of owners comment. Filed complaint with Chrysler today. Frightened for my safety and the safety of other cars, people, etc. Drive over 100 miles per day on highway. Can't obtain tipm part. Must use car to work but safety concerns with driving.

- Albion, MI, USA

problem #54

Jun 062014

Grand Cherokee 6-cyl

  • 29,000 miles
I received a recall notice in the mail. The local dealer in crystal lake, il reports no knowledge of the recall and cannot help me.

- Crystal Lake, IL, USA

problem #53

Jun 052014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) but was informed that the parts were not available. The contact was informed that the dealers were not receiving parts until September of 2014. The contact felt that since the failure was reported in April of 2014, there should have been a remedy available before June of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Gainesville, GA, USA

problem #52

Apr 082014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Jeep Cherokee. The contact received a recall notification for NHTSA campaign id number: 14V15400 (brakes hydraulic). The contact stated that the part was unavailable to perform the repair. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 8/14/14

- Havertown, PA, USA

problem #51

Jun 042014

Grand Cherokee

  • 60,000 miles
Got a recall letter and took it to my Jeep dealership to get it fixed. The dealership said we do not have the parts and it could be months before they do.

- Mcleansville, NC, USA

problem #50

May 302014

Grand Cherokee 4WD 8-cyl

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.!....updated 07/31/14

- Green Lake, WI, USA

problem #49

Jun 022014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the parts were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Trumbull, CT, USA

problem #48

May 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated there was a recall associated with NHTSA campaign id number 14V154000 (service brakes, service brakes, hydraulic)and the part needed was not available to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Pennsauken, NJ, USA

problem #47

May 132014

Grand Cherokee 4WD 6-cyl

  • 37,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brakes was squealing. The vehicle was included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the parts needed to complete the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000 and the current mileage was 38,274.

- Auburn, WA, USA

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