Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 10 of 14)

« Read the previous 20 complaints

problem #86

Jul 222014

Grand Cherokee

  • 11,584 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contacted stated that while driving approximately 50 mph, the brake pedal was depressed and failed to respond. The failure recurred on numerous times. The vehicle was taken to the dealer, who diagnosed that the brake booster needed to be replaced. The dealer stated that the vehicle was included in NHTSA campaign number: 14V154000 (service brakes, hydraulic) however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 11,584.

- Woodbridge, VA, USA

problem #85

May 202013

Grand Cherokee 8-cyl

  • 51,084 miles
Upon applying emergency brakes, the cable broke and the pedal went to floor. Emergency brakes were inoperative after that. The dealer found that metal brackets that attach the front brake cable to the rear brakes cables had rusted and broke.

- Charlevoix, MI, USA

problem #84

Jun 162014

Grand Cherokee 8-cyl

  • 16,000 miles
Received recall for brake booster. Dealer claims they are only receiving one replacement part every two weeks and I'm number 42 on the list. At this rate my recall will not be resolved for another 84 weeks. It has already been 5 weeks since the part was ordered.

- Central Point, OR, USA

problem #83

Jun 272014

Grand Cherokee 8-cyl

  • 53,500 miles

A D V E R T I S E M E N T S

The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and I lost my car for 4 weeks !

- La Baie, AA, USA

problem #82

Jun 022014

Grand Cherokee 6-cyl

  • miles
I received a recall notice for my Jeep Grand Cherokee pertaining to the brakes, I notified the dealer dutchess 2285/2291 South rd poughkeepsie NY 12601 and they have been giving me the run around.

- Wappingers Falls, NY, USA

problem #81

May 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee 4X4. The contact stated that NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.

- Petersburg , IL, USA

problem #80

Jul 122014

Grand Cherokee

  • 79,000 miles

A D V E R T I S E M E N T S

Applied brakes.... almost no braking at all. Came to a stop beyond the stop sign, pedal to the floor. Called dealer... no parts available...will install new unit and wait for recall fix kit.

- Wooster, OH, USA

problem #79

Jul 102014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact was included in (NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.

- Stoneham, MA, USA

problem #78

Apr 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for recall NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Eastchester, NY, USA

problem #77

May 282014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 ( service brakes, service brakes, hydraulic). The contact stated that she was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.

- Westport, CT, USA

problem #76

May 262014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they could not provide a specific date of when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.

- Erie, PA, USA

problem #75

Jul 022014

Grand Cherokee 4WD 6-cyl

  • 77,000 miles
I received the brake booster recall notice a couple of months ago. I took my Jeep to the dealership for an oil change and mentioned the recall so it could be inspected. Upon leaving I was told they had to order parts which were on back order and would be a couple of months. I was under the impression that my vehicle was still safe to drive, but Wednesday July 2nd the booster failed during rush hour at highway speeds. I was very lucky not to hit/injure/kill anyone as traffic slowed and I couldn't. I managed to get to the shoulder and coast to a stop, but what if I couldn't? of all things to fail on a vehicle the brakes shouldn't be one. If my vehicle wasn't safe to drive then I never should of been sent out of the dealer with it. I am now stuck in a rental while I wait for my vehicle to be repaired with no eta. I contacted Jeep customer service, but have not received a response.

- Round Lake Beach, IL, USA

problem #74

Jul 072014

Grand Cherokee 4WD 8-cyl

  • 49,520 miles
Received safety recall notice for brake booster on Jeep Grand Cherokee's in late May. Dealers near me still do not have parts to perform recall service. First called dealer in late may and again July 7 and they still said they are waiting for parts from Chrysler. Recall notice releases should have all parts available to perform recalls especially in case of potential brake failures due to malfunctions yet I can't get the issue corrected due to no parts available.

- Chester Springs, PA, USA

problem #73

Jul 012014

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice. The consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14

- Arlington, VT, USA

problem #72

Jul 022014

Grand Cherokee 6-cyl

  • miles
Recall P14 / NHTSA 14V-154 I received this recall notice approximately June 15th, and today, July 2, called my local dealership to take care of this recall and install the needed parts. I was told there are "no parts available yet for this recall". what" you send out a recall notice for a potentially dangerous break malfunction... and there are no parts available yet? the serviceman at martin swanty Dodge/Chrysler/Jeep in kingman, Arizona told me that another recall notice will be sent when the parts become available... really" I hope parts become available before an accident may occur!

- Kingman, AZ, USA

problem #71

Jun 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available. The dealer indicated that the contact was number eighty on the list and only five parts had been sent to the dealer per week. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Burns, WY, USA

problem #70

Jan 012014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 14V154000 (service brakes), but the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

- Crownsville, MD, USA

problem #69

May 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (service brakes, hydraulic), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- New Rochelle, NY, USA

problem #68

Jun 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Cherokee. The contact received notification for NHTSA campaign id number: 14V154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available in order to have the recall repairs performed. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Quincy, OH, USA

problem #67

May 222014

Grand Cherokee

  • miles
The contact owns a 2011 Grand Cherokee. The contact received a recall notification under NHTSA campaign id number 14V154000 (service brakes, hydraulic) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.

- Bunker Hill, IN, USA

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