Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
42,391 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee miscellaneous problems

miscellaneous problem

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2011 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #40

Nov 112016

Grand Cherokee

  • 94,500 miles


Vehicle has shut off while driving a number of times. Two incidents were while I was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my VIN shows no such recall.

- Keller, TX, USA

problem #39

Jun 172016

Grand Cherokee

  • miles
Ac/heating blend doors hot on one side and cold on the other no matter what the settings are on. Said it's the consumers responsibility to fix $767....but there are tons of complaints found on google and from speaking to other Jeep owners.

- Sandy Springs, GA, USA

problem #38

Oct 192016

Grand Cherokee

  • 50,000 miles
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump I called the company and opened a case and was told they couldn't duplicate the problem. Two separate dealerships have looked at my vehicle and were unable to detect the problem. Since then the same problem has happened twice and I can't seem to get any help. Please help!

- Bellville, TX, USA

problem #37

Oct 162016

Grand Cherokee

  • 50,000 miles


Leather dash is delaminating and bubbleling around airbag.

- Vero Beach, FL, USA

problem #36

Oct 052016

Grand Cherokee

  • 62,000 miles
Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500 at the dealership. I was notified of the issue when I took the vehicle in for an oil change.

- Trinity, NC, USA

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problem #35

Sep 032016

Grand Cherokee

  • miles
The leather on the dashboard is curling and wrinkling up especially on the passenger side. I am concerned with it interfering with the deployment of the airbag.

- Altoona, PA, USA

problem #34

Aug 012016

Grand Cherokee

  • 135,000 miles


I have a recall and the dealer, nielsen Dodge Chrysler Ram in East hanover NJ would not honor the recall and fix my recall. Deplorable service and should be stripped of their dealership license for safety reasons

- Verona, NJ, USA

problem #33

May 052016

Grand Cherokee

  • miles
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also I have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if I was to get in an accident the airbag will not deploy.

- Porterville, CA, USA

problem #32

Aug 122016

Grand Cherokee

  • 92,000 miles
On 8/12/16 I got my vehicle back from the dealership after it shut off 2weeks prior while driving and did not start again. It was then diagnosed that the starter was burnt. Keep in mind now I've been experiencing hard start and stalling issues since June 2012. Got a new starter for almost $500 and that seems to correct the hard start so far. However, the stalling became worst and the brakes is not holding when the vehicle stalls. This vehicle stalls about 5-10 times a day maybe even more depending on where I'm going. I actually have to put extreme pressure on the pedal or push gear in neutral or park when it stall or I would be in an accident by now. It is too long now that this vehicle has been S experiencing these issues and putting my family and I in extreme danger these 2011 Jeep Grand Cherokee 's needs to be recalled all together before it cause someone their life.

- Christiansted, VI, USA

problem #31

Aug 132016

Grand Cherokee

  • miles
My wife and I received a notice that our Jeep Grand Cherokee had a recall on sun visors and vanity lamp wiring. The letter stated we needed to contact our Chrysler dealer and schedule a appointment as to be sure they had the parts to fix it. We called August 10 and were told to have Jeep on there lot at 9 a.M. on August 13 and they would have the parts there to fix it. This was cumberland Chrysler, cookeville Tennessee. We arrived on time and dropped it off and were told it would take about 3 hours to fix. At 11:10 someone from the dealership called and told us they did'nt have the parts! my wife and I got up early on a Saturday morning to have the Jeep on there lot by 9 and this is what we get! also why call and make an appointment if the dealership is not going to keep it. They were supposed to start on it at 9 a.M. and didn't even bother to start until 11:10! just wanted to give Chrysler a heads up about this dealership and to inform them to not pay them for fixing this vehicle! just in case they summit a claim because they did not do anything. Again the dealership was cumberland Chrysler, cookeville Tennessee. Thanks for your time.

- Baxter, TN, USA

problem #30

Sep 012015

Grand Cherokee

  • miles


Jeep Grand Cherokee manufacturers recall R-71. Sun visor fire hazard. Recall hasn't been repaired or recall repair date hasn't been sent to me.

- Bedford, TX, USA

problem #29

Aug 052016

Grand Cherokee

  • miles
Have been receiving recalls for a year maybe on problem with visors. I have taken it to dealer 3 times, , no parts available. I called daimler Chrysler and was "put on a list". that was months ago.. now I have received another recall notice for the same problem!

- North Providence, RI, USA

problem #28

Jul 282016

Grand Cherokee

  • miles
From 2012 I've been experiencing issues with my vehicle having a hard start and stalling while driving it eventually got worst and on 7/28/16 it stalled and never start again. I smell something burning under the hood but don't know what it is. I am now out of a vehicle because for four years a solution not found for the problem. My solution is that the whole vehicle needs to be recalled. This vehicle has been putting my family in danger for years.

- Christiansted, VI, USA

problem #27

Feb 012016

Grand Cherokee

  • miles
Dashboard is bubbling and pulling away from adhesive. Dealership told me this is a defect of the 2011 Jeep Grand Cherokee, and the only fix is to replace it........started as one little bubble and has progressively gotten worse. The leather is drying out where it is pulling away from the adhesive. Jeep (mopar) conversation stated they could file a complaint but not help in the repair costs.

- Cypress, TX, USA

problem #26

Jul 202016

Grand Cherokee

  • miles
For the past four years I've been having trouble with my vehicle starting and stalling while driving. The problem became worst over the past week as the vehicle stalls while banking corners or just driving on a straight stretch. It stalls about 3 to 4 times just to go from point a to point B which is normally 2 miles or less. Twice someone almost rear end me because of this problem. It's time for a recall of this vehicle all together

- Christiansted, VI, USA

problem #25

Jun 132016

Grand Cherokee

  • 65,000 miles
Vehicle check engine light comes on, vehicle loses power and eventually stalls. This has been going on for about a year and has happen about 4 times

- Middletown, DE, USA

problem #24

Mar 282016

Grand Cherokee

  • 85,000 miles
The vehicle is continuously powering itself off while I'm driving and safety features are failing. The mechanical error is happening randomly whetherbinam in traffic and or cruising down a city street. This is due to a known issue with tipm, that Chrysler has covered up in the past per second class action complaint case no. 13-cv-08080-ddp-vbk. I have been experiencing this issue with my vehicle and have I have received no resolution from Chrysler or the dealer. I am afraid that this vehicle is going to cause injury to myself or someone else.

- Rochester, NY, USA

problem #23

Jan 232016

Grand Cherokee

  • 29,000 miles
I cut my thumb & scraped a knuckle on some very sharp trim around the top of the cup holder when I reached inside it in a parking lot. The bottom of the trim had pulled away from the side and was protruding at an angle in more than one spot inside the cup holders. I took the car back to the dealership where I had purchased it less than one month prior to the incident. They said the entire piece which included the cup holders, tray, & gear shift would have to be replaced for $500 and I would have to pay for it since the extended warranty I had paid $2500 for did not cover it. So I not only got injured, but I'm stuck with the bill and cannot even work with my special needs client until it gets replaced since I can't put him in a dangerous situation. This Jeep only had 28,232 miles on it and was in good shape when I bought it on 1/25/16, so this never should have happened. If the cup holders could have been removed and replaced separately, it would have saved me a lot of money and taken a lot less time for the mechanics to replace them. This was not the kind of quality I expected for a Jeep Grand Cherokee.

- Sheboygan, WI, USA

problem #22

Feb 112016

Grand Cherokee

  • 55,000 miles
The vehicle stalls, losses power and the engine dies in the apex of cornering between 30-40 mph. Gas tank has been half full to full on every event. Vehicle has been owned for over 2 years with this occurring 6 times that have been documented. When the vehicle 'dies' the power steering and power brakes both fail causing an extreme hazard. Vehicle has been to dealer upon each documented occurrence. Dealer is 'unable to replicate' so therefore unable to assist. Manufacturer has been contacted numerous times with the same result.

- Escondido, CA, USA

problem #21

Jan 152016

Grand Cherokee

  • 70,000 miles
I was approaching a stop sign and had my foot on the brake, the vehicle accelerated and it felt as if I had no pressure in the gas pedal. I was able to stop and pulled over. At first, thinking this was a scary, isolated incidence, I drove on the three blocks to the grocery store. At the grocery store, I stopped in the parking lot to let another vehicle pull out and a woman cross from her car to the store. The engine revved up and the vehicle accelerated forward from a dead stop. I threw it in neutral and used my E-brake to stop the car. I was terrified that I could have run over a pedestrian. I walked from the store to the dealership and they picked up my vehicle. I told them to keep it until they solve this issue. I do not feel safe to drive it and am seriously afraid that someone could be seriously injured or killed. The first time, my foot was on the brake and the car was still moving very slowly forward when the acceleration occurred. The second time, I was at a dead stop with the foot on the brake when the acceleration occurred. My vehicle remains in the shop at this time but I will follow up with whatever they find.

- Staunton, IL, USA

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