Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 36
Injuries / Deaths:
3 / 0
Average Mileage:
23,711 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 11 of 21)

« Read the previous 20 complaints

problem #202

Feb 272015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Jupiter, FL, USA

problem #201

May 192015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Clara , MS, USA

problem #200

Jan 022014

Grand Cherokee

  • 47,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 40 mph and depressing the brake pedal, the brakes malfunctioned and the stopping distance increased. The dealer diagnosed that the brake booster was faulty. The brake booster was replaced and the failure was remedied. The contact indicated that the failure occurred after a remedy was previously performed involving the brake booster. While driving at various highway speeds, the vehicle would suddenly shut off. The vehicle was taken to the dealer who diagnosed that the tipm was faulty and would need to be replaced, but the parts were not available to repair the vehicle. The manufacturer was notified of the failures. The failure mileage was 47,000.

- Huntington, NY, USA

problem #199

Apr 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system). After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.

- Ronkonkoma, NY, USA

problem #198

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.

- Capitol Heights, MD, USA

problem #197

Dec 012014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Oakdale, NY, USA

problem #196

Apr 302015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. While parked, the vehicle would not start until after multiple attempts. The contact mentioned that the engine warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received a notification for NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Marksville, LA, USA

problem #195

Oct 142014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- West Stewartstown Town, NH, USA

problem #194

Feb 062015

Grand Cherokee

  • 61,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving at 15 mph, the electrical system failed and the vehicle stalled. The contact was able to restart the vehicle after two attempts. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000. Updated 8/21/15

- Pensacola, FL, USA

problem #193

May 012015

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 08/17/2015

- Port Lavaca, TX, USA

problem #192

Jun 232015

Grand Cherokee

  • 41,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 25 mph, the battery warning indicator illuminated. The vehicle was taken to the dealer. The technician diagnosed that the alternator needed replacement and the part required was unavailable. Immediately after leaving the dealer and while driving approximately 35 mph, the seat belt indicator illuminated, the air conditioning and radio went off. The contact lost the steering and acceleration. The vehicle had to be towed back to the dealer. The vehicle was repaired using parts known to be included under an recall. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Claremore, OK, USA

problem #191

Jun 222015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Canton, MI, USA

problem #190

Jun 182015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bloomfield Hills, MI, USA

problem #189

Dec 012014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V115000 (electrical system) and 14V634000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/10/15 updated 11/27/2015

- West Grove , PA, USA

problem #188

May 242015

Grand Cherokee

  • 47,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 70 mph, the vehicle jerked. The failure recurred multiple times without warning. The contact received a notice for NHTSA campaign number: 15V115000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The approximate failure mileage was 47,000.

- Manteo , NC, USA

problem #187

May 192015

Grand Cherokee

  • 44,000 miles
Car shut off while driving with no control of the vehicle.

- Saint Johns, FL, USA

problem #186

Dec 142012

Grand Cherokee

  • 25,000 miles
I have an ongoing problem with starting my 2012 Jeep Grand Cherokee V8 overland. The Jeep will start but will stall right away. Sometimes if you put the Jeep in gear quickly it will stall in gear also. Most of the time it stalls right after starting. I have to shut the Jeep off and press the start button again to get it started. I have had this Jeep at the dealership (Colorado Chrysler Jeep) multiple times over the last two years and the "resolution" for the dealership is that they can not recreate the problem. On 4/10/15 the dealership said that it stalled on them and they replaced a switch ig 08053059. Received the Jeep back and it stalled the next day. Called Colorado Chrysler Jeep back and they said that the service department would have to get an electrician in to have it looked at and that would take a couple of weeks. I called Chrysler at this point and Chrysler had me take the Jeep into cherry creek Dodge because they could "get me in quicker". on 5/22/15 I took the Jeep to cherry creek Dodge and the service department performed procedure S1308000399 5/2015 outlined in Chrysler's star system. The next day the Jeep stalled. I have called back multiple times to both Chrysler and cherry creek Dodge with either no answer or no solution. Cherry creek Dodge is now putting me of with a new recall saying the service department thinks that will fix the problem, and Chrysler wants to go with what cherry creek Dodge says. My problem is that this has been going on for two years. I'm not sure what to do at this point. Ever day the Jeep stalls at some point. Any assistance with this problem would be greatly appreciated. We first noticed this problem at about 25,000 miles. We took the Jeep to Colorado Chrysler at 35,451 miles and the Jeep has about 54,000 miles now. At first the stalling was just every once in a while, now it happens daily.

- Aurora, CO, USA

problem #185

May 192015

Grand Cherokee

  • 40,127 miles
On May 19, 2015 contacted dealer about (tipm) safety recall R09/nthsa14V-115. Service manager stated to me that they could not fix (tipm) present time because they did not have part. Service department stated to me they did not know when part would be available. Gave service department my cell phone number and asked to be contacted (asap) about recall part (tipm). I think Chrysler should be made by our government to buy back my 2012 Jeep. This is the (4th) safety recall I have had on this Jeep. Dealer has not fixed recalls in a timely manner. I will never purchase a Chrysler product again, I am sick and tired of unsafe junk coming out of Fiat/Chrysler. All consumers should be made aware of unsafe junk being put in Chrysler vehicles. We in America deserve better respect from all automakers. I think my next vehicle will come out of russia!!!!! maybe they will understand how to produce a safe vehicle.

- Waynesboro, MS, USA

problem #184

Apr 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Marblehead, MA, USA

problem #183

May 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. The dealer scheduled an appointment for the contact under the assumption that the recall would be performed and then canceled the contact's appointment due to the lack of parts. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Massapequa, NY, USA

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