CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 39
Injuries / Deaths:
3 / 0
Average Mileage:
25,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 15 of 21)

« Read the previous 20 complaints

problem #135

Apr 102015

Grand Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

Received recall notification in November, 2014. Contacted dealer and scheduled an appt. To replace, when went to dealer was told they were out of the required parts. Received follow up notice in March, 2015 and scheduled an appt. For April 2015. When I went to the dealer the same issue happened, they did not have the required parts. Jeep should have the parts available for a recall that may result in a fire.

- Cherry Hill, NJ, USA

problem #134

Mar 062015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in March of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.

- Burlington, MA, USA

problem #133

Apr 092015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system); however, the parts to do the repair were not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Naperville, IL, USA

problem #132

Apr 082015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for a recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Acworth, GA, USA

problem #131

Jan 022014

Grand Cherokee 4-cyl

  • 43,000 miles
The alternator completely failed, and I went to the dealer, but was told that it was no longer under warranty. I paid approximately $800 to have the alternator replaced. I found out that, later that year, there was a recall on the alternator: 14V634000, which appears to be for the exact repair that I had performed.

- Hesperia, CA, USA

problem #130

Jan 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Roseboro, NC, USA

problem #129

Mar 162015

Grand Cherokee 6-cyl

  • 20,000 miles

A D V E R T I S E M E N T S

Multiple times my vehicle would not recognize the key fob to open the doors when getting into the vehicle, nor start the vehicle. The display says it does not detect the key. It is in my purse and sometimes it can detect it other times it does not. We have replaced the batteries and this still continues to happen randomly. The bluetooth constantly says the signal strength is weak. When I look at my phone the signal strength is strong on the phone.

- Riverside, CA, USA

problem #128

Jan 082015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the contact was unable to have the vehicle serviced under the recall because one remedy part was being distributed at a time to the dealer. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Fort Bend, IN, USA

problem #127

Nov 282014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Salisbury, MD, USA

problem #126

Mar 262015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was not available. The dealer was contacted and an appointment was scheduled, but the manufacturer never sent the part. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact had not experienced a failure.

- Saugus, MA, USA

problem #125

Mar 262015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was not available. The dealer was contacted and stated that the manufacturer had not sent the parts at the time of the repair. The contact had not experienced a failure.

- Cedar Hills, NJ, USA

problem #124

Mar 252015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts needed to repair the vehicle were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Palm Desert, CA, USA

problem #123

Jan 142015

Grand Cherokee 4WD 6-cyl

  • 52,000 miles
Blind spot detection sensors failed on both sides. Had to turn system off because it constantly told me it has failed. Dealer said $2000+ to fix. Luckily I had extended warranty and only cost $100 however a three old car with just over 50,000 miles shouldn't have these issues. It sounds like there's a problem with these devices.

- Cadillac, MI, USA

problem #122

Mar 232015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Spencer, VA, USA

problem #121

Mar 042015

Grand Cherokee

  • 45,000 miles
I have had my Grand Cherokee for 1.5 yrs and have had an intermittent start issue since I got it. It started out once or twice every couple months. In the last 3 weeks it will not start for me multiple times per day. This is a very annoying problem and I had it at a dealer for 2 days and they can't get it to duplicate. The alternator recall was performed and they also added the external fuel pump relay outside of the tipm. They fail to acknowledge any sort of problem because my vehicle has no codes when they run diagnostics on it. Since they have added this external fuel pump relay (which I see is going to be in a recall) the vehicle would not start after I made my first stop and shut te vehicle off. This happened right after I left the dealer. The dealer has provided me with no resolution and will not do anything further until they get their codes in the diagnostics. My vehicle is an early model 2012 and the dealer even looked at my tipm and compared to a 2011 tipm, it was the same tipm in my vehicle compared to the 2011 model. I wish Fiat/Chrysler would get it together and recognize this problem in other model years besides the ones recalled.

- Belle Plaine, MN, USA

problem #120

Mar 202015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Freeport, IL, USA

problem #119

Nov 192014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the notification for NHTSA campaign number 14V634000 (electrical system) was received in November of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer had not been notified of the delay. The contact had not experienced a failure.

- Summit, NJ, USA

problem #118

Mar 172015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #117

Mar 022015

Grand Cherokee 4WD 6-cyl

  • miles
2012 Jeep Grand Cherokee. Consumer writes in regards to alternator failure recall notice repairs and seeks reimbursement. The consumer referenced recall # 14V634000.

- Ringwood, NJ, USA

problem #116

Mar 022015

Grand Cherokee 4WD 6-cyl

  • miles
2012 Jeep Grand Cherokee. Consumer writes in regards to alternator problems. The consumer was informed the parts were not available. The consumer referenced recall # 14V634000.

- Sandusky, MI, USA

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