Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 39
Injuries / Deaths:
3 / 0
Average Mileage:
25,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 4 of 21)

« Read the previous 20 complaints

problem #355

Jan 042016

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

My Jeep has been on recall for over 7 months to fix the sun visor electrical problem. I am told they are working on a permanent fix since the other two fixes does not work. This is a huge fire/safety issue and it seems Jeep takes forever to immediately repair any recall item. Here is a cut a paste: NHTSA recall number: Opens new window takes away from VIN lookup section> 15V-879 recall date: February 11, 2016 manufacturer recall number: R71 summary: The sun visors on your vehicle may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. Safety risk: This may result in an inoperative vanity lamp and/or an electrical fire. Remedy: A permanent remedy for this condition is currently under development. Fca is making every effort to finalize a remedy and obtain parts as quickly as possible.

- Long Beach, CA, USA

problem #354

Jul 152016

Grand Cherokee

  • 100,400 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 40 mph, the battery warning light illuminated and the vehicle stalled. The contact mentioned that all electrical functions failed. In addition, a burning odor was present. The vehicle was not able to restart. The vehicle was towed to a dealer where it was diagnosed that the alternator and battery had failed and the engine control unit was damaged because of the failure. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 14V634000( electrical system). The manufacturer was made aware of the failure. The failure mileage was 100,400.

- Wanamassa, NJ, USA

problem #353

May 252015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.

- Sayville, NY, USA

problem #352

Dec 142014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000(electrical system) and 15V115000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Center Moriches, NY, USA

problem #351

May 162016

Grand Cherokee

  • miles
When slowing down or coming to a stop, the vehicle's engine will turn off and power steering will not work. In order to start the vehicle again, I need to completely stop, put it in park and start the engine. This has happened on the street and freeway. It does not happen constantly. I have had times where it happens 2 days in a row, once a week, and once a month. I have taken the vehicle to a dealer a few times already, but they have not been able figure out what the issue is. After having the vehicle at the dealer for over 1 month, I spoke to a senior technician that works at the dealer and he said it is a known issue. He told me that vehicles with the 5.7L engine and the push to start button have been having this issue and the issue starts around 30,000 to 50,000 miles and they are not sure what is causing the problem or how to fix it.

- Riverside, CA, USA

problem #350

Feb 112016

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Herrin, IL, USA

problem #349

Jun 102016

Grand Cherokee

  • 73,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. While driving 45 mph approaching a stop light, the vehicle stalled and the instrument panel lights illuminated. The gear shifter was placed in neutral and, while charging the vehicle's battery, smoke appeared under the hood on the front passenger side. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 73,000.

- League City, TX, USA

problem #348

Jun 132016

Grand Cherokee

  • miles
The contact owns a 2012 grand Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 14V391000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #347

Jun 092016

Grand Cherokee

  • 40,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 30 mph, the contact heard a noise from the engine compartment. The contact had to maneuver the vehicle to the side of the road. The battery warning indicator and entire instrument panel illuminated. The vehicle stalled and would not restart, and was towed to the dealer. The dealer diagnosed that the alternator failed and caused the battery to fail. The manufacturer was notified of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 40,000.

- Centennial, CO, USA

problem #346

May 272016

Grand Cherokee

  • 50,100 miles
The alternator failed when in motion on a city street and left me stranded in my 2012 Jeep Grand Cherokee V6 that has only 50,000 miles on it. There is an alternator recall out for most 2012 V6 Jeep, Chrysler, etc; however, I have been told that the recall does not apply for my vehicle for some reason even though I had the same issue as all the other vehicles that are included in the recall. I am hoping that they do right by their loyal customers and expand the recall to include my vehicle.

- Liverpool, NY, USA

problem #345

Jun 082016

Grand Cherokee

  • 54,000 miles

A D V E R T I S E M E N T S

Tipm failure as I drove down the road.

- Arlington, TX, USA

problem #344

May 122016

Grand Cherokee

  • 68,000 miles
Problem stared approximately 2 weeks ago. The rear hatch on the vehicle would not unlock. Once I started the vehicle and drove it would eventually begin working again. Its beginning to happen more frequently and now the passenger and drivers door(s) are affected. I noticed in many Jeep forums that a strong possibility exists that the tipm is bad. I've already had my vehicle in for the tipm recall for the fuel pump. I didn't have any issues before the recall but now I'm noticing more "glitchy" electrical issues starting to pop up.

- Perry, GA, USA

problem #343

May 222016

Grand Cherokee

  • 44,000 miles
Jeep Grand Cherokee recall 14V634000. Chrysler sustains that my car doesn't qualify for this recall. While driving the battery light came on. Five minutes late the engine stalled. I tried to jump started but the jumpers got hot in a matter of seconds right after a connected them. After II disconnected the alternator cable the short disappeared and I was able to start the car.

- Fairfax, VA, USA

problem #342

May 172016

Grand Cherokee

  • 57,459 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 25 mph, the battery light illuminated. The vehicle made a humming noise and the vehicle stalled simultaneously without warning. The contact stated that the battery and the alternator failed. The power windows would not roll down when prompted by the driver. Furthermore, smoke appeared under the hood near the engine. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 57,459.

- Charleston, WV, USA

problem #341

May 162016

Grand Cherokee

  • 65,000 miles
Vehicle stall while running. Without any symptom it just stall, super scare of driving the Jeep. Got the recall for the fuel pump done and the problem still happening, how is possible that this vehicles remains on the streets when there is hundreds of complains about this, what can be worst of losing control of your car while driving at highway speeds. My last Chrysler ever!

- Safety Harbor, FL, USA

problem #340

Apr 022016

Grand Cherokee

  • 96,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 45 mph, all the warning lights illuminated on the instrument panel, the windshield wipers malfunctioned, and the windows failed to open and close. After turning off the engine, the vehicle failed to restart. Also, the vehicle was previously repaired under NHTSA campaign number: 15V115000 (electrical system). The vehicle was taken to the dealer. The technician diagnosed that the wireless control module was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was the taken to an independent mechanic who diagnosed that the tipm was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 96,000.

- Tampa, FL, USA

problem #339

Apr 122016

Grand Cherokee

  • miles
About a month after purchasing my used Jeep, I was coming to a stop on a city street and my Jeep powered off completely. After taking the Jeep in to the dealership they fixed the fuel pump relay, which was recalled, and sent me on my way. Since then my Jeep has powered off 5 times (once while entering the highway, twice while exiting the highway, once while making a U-turn under the highway and once on a city street) each time while braking. I've had no power brakes or steering each time.

- Rosenberg, TX, USA

problem #338

Aug 252015

Grand Cherokee

  • 44,000 miles
Alternator needed replacement was not part of recall on other Grand Cherokee models. Did have warning so car was left in a safe place before it would stall.

- Baldwin, NY, USA

problem #337

Apr 012016

Grand Cherokee

  • 42,500 miles
I engaged the factory installed remote start in side my garage. Within 3 minutes the engine was on fire. The fire originated just in front of the passenger seat but under the hood. I pressed the start button in order to turn the car off of auxiliary. Flames engulfed the engine and my house.

- Fabius, NY, USA

problem #336

Mar 192016

Grand Cherokee

  • 130,000 miles
Was driving with my family, battery light came on and car shut off at the light, car started to make a whistling noise before light came on. Restarted car light was no longer on and noise gone. Drove about 5 miles on the highway and all the dash lights came on. Windshield wipers turned on then lost complete power of car. Unable to steer use emergency lights or brakes, luckily was able to coast to a stop and not get hit. Car towed to our mechanic, mechanic said recall due to defective alternator. Had it towed to local dealership sj denham, Chrysler and dealership tells us there is no recall on our car for alternater. 10-12 days to get alternater. Won't provide rental or loaner. Car sits at dealership waiting for alternater. Chrysler said they would assign a case manager and make it upscale case, that they would call us within 48 hours, 2 days later we have not received a call. Dealer is charging our extended warranty for this service and said we have to pay $100 deductible and $40 for the belt that was damaged. They also wanted $50 if we wanted them to locate the alter er within 3 days. We declined paying $50 stating this should be part of their customer service.

- Redding, CA, USA

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