NHTSA — Electrical System Problems

2012 Jeep Grand Cherokee (Page 9 of 21)

CarComplaints.com Notes: The 2012 Grand Cherokee hasn’t seen the same complaint volume as the 2011, at least not yet.

It’s worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.

The 2012 also received national attention after it failed a Sweedish Magazine’s “moose test”. the test measures a vehicle’s ability to swerve out of the way of an obstacle you wouldn’t want to hit while driving down the road … like a moose.

10.0

really awful
Crashes / Fires:
2 / 39
Injuries / Deaths:
3 / 0
Average Mileage:
25,042 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Jeep Grand Cherokee electrical problems

electrical problem

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2012 Jeep Grand Cherokee Owner Comments (Page 9 of 21)

« Read the previous 20 complaints

problem #255

May 132015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Smithfield , PA, USA

problem #254

Apr 272015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Henrietta, TX, USA

problem #253

Nov 032014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign numbers: 15V115000 (electrical system), 14V634000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes) were received in 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Fremont, OH, USA

problem #252

Jun 012015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.

- Los Angeles, CA, USA

problem #251

Feb 112015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Corpus Christi, TX, USA

problem #250

May 132015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Pittsburgh, PA, USA

problem #249

May 202013

Grand Cherokee

  • 6,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the contact heard an unusual noise coming from the rear end of the vehicle. The vehicle then began to shake violently. The vehicle was taken to a dealer where it was diagnosed that the there were several rear bolts on the rear base of the tire axle flange that were loose and some had fractured off the base flange. The dealer replaced all the tire bolts. The manufacturer was made aware of the failure. The contact also mentioned that he had received notification of NHTSA campaign number: 15V115000 (electrical system) but the part as not available. The contact felt they exceeded a reasonable amount of time for repair. The vehicle was not repaired. The failure mileage was 6,000.

- Cliffside Park , NJ, USA

problem #248

Feb 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Madison, CT, USA

problem #247

Apr 232014

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of nhsta campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Harrison , MI, USA

problem #246

Aug 032015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Arlington , VA, USA

problem #245

Mar 312015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Salisbury, MA, USA

problem #244

Apr 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Littleton, NC, USA

problem #243

Jul 112013

Grand Cherokee

  • 18,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part needed to do the repair was not made available. The contact stated that the dealer installed a tipm and a R09; however, the failure recurred. The vehicle was taken back to the dealer. The technician was unable to replicate the failure. The vehicle was not repaired. The approximate failure mileage was 18,000.

- Stillwater, MN, USA

problem #242

May 012015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available. The manufacturer had not developed a solution to deter the failure. The manufacturer was not notified of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 09/17/15 the dealer claimed the parts were damaged and the recall could not be performed. The dealer informed the consumer it may take 1 to 2 months before more parts arrived, because Chrysler only sends a couple at a time. Updated 05/04/16.

- La Porte, IN, USA

problem #241

Jul 242015

Grand Cherokee

  • 77,000 miles
Jeep visor recall- fire inside my Jeep: I had the Jeep visor recall completed in January 2015, took my Jeep into the Jeep dealership in may/June complaining of a buring smell twice. They said I was on the list for the second recall parts to come in and they would call me. They said they inspected my Jeep and didnt see anything wrong and wished me the best (depsite my dome lights being dim and passenger light documented being completly out). My Jeep caught fire on Friday 7.24.15. The fire department said it started in the passenger visor. This has been a headache over who is at fault and I wish Jeep would investigate too. My family is now affraid of Jeep, my daughter doesnt want to sit in the front row any longer and it has been a mess over a potential recall error. Please help! my car is destroyed per our insurance.

- Lincoln , CA, USA

problem #240

Nov 272013

Grand Cherokee

  • 34,397 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 30 mph on an incline, the vehicle hesitated without warning. The failure recurred on several occasions while driving at various speeds, as well as when making left and right turns. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,397.

- Columbia, SC, USA

problem #239

Apr 102015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Batesville, AR, USA

problem #238

May 152015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- North Los Vegas, NV, USA

problem #237

Jan 012015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Old Bridge , NJ, USA

problem #236

Feb 112015

Grand Cherokee

  • 19,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While attempting to accelerate from 35 mph, the vehicle attempted to stall. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 19,000.

- Thompson Falls, MT, USA

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