NHTSA — Air Bags Problems

2007 Mazda CX-7 (Page 5 of 6)

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CarComplaints.com Notes: The 2007 Mazda CX-7 has numerous reports filed with the NHTSA about engine & A/C problems.

Owners report problems with the 2007 CX-7's Variable Valve Timing (VVT) & timing chain failing, causing major damage to the engine — Mazda uses an interference design so typically the valves are bent & the entire engine needs to be replaced. Mazda dealers typically quote $9,000 for an engine replacement.

There is also a trend of the turbo failing at low mileage.

Finally for the 2007 CX-7 there is a clear pattern of A/C compressor failure at relatively low mileage. Owners report smoke & occasionally the serpentine belt catches fire when the A/C compressor clutch seizes while driving. Mazda extended the A/C warranty to 60,000 miles, however many owners report their A/C compressor failed very soon after the 60k mark.

In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering turbocharger oil leaks & excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.

10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
32,712 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mazda CX-7 seat belts / air bags problems

seat belts / air bags problem

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2007 Mazda CX-7 Owner Comments (Page 5 of 6)

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problem #21

Jul 012016

CX-7

  • miles

A D V E R T I S E M E N T S

Airbag recall issued. Letter advised that vehicle owner should not to contact Mazda. Mazda would contact vehicle owner once parts were available. Work around outlined in the letter stated that no one should be allowed to ride in the front passenger seat. However, the letter explicitly states that death or injury could result for the driver or other vehicle occupants, not just front passenger. So, the workaround provided is unacceptable. The letter is dated two months ago. No additional information has been provided by Mazda. Repairs must be made immediately.

- East Orange, NJ, USA

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problem #20

Jul 012016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anchorage, AK, USA

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problem #19

Aug 082016

CX-7

  • 145,000 miles
Takata recall: Driver side air bag light is coming on while driving, so far on city streets. Since there was an issue with passenger side air bag, concerned there may be an issue with driver side, as well.

- Round Rock, TX, USA

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problem #18

Jun 012016

CX-7

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mazda Cx-7. the contact stated that the recall notice for NHTSA campaign number: 16V356000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Morristown, NJ, USA

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problem #17

Mar 232016

CX-7

  • miles
In the last 2 months I've had issues with the airbag system light illuminating on the dash and also the passenger occupancy light not illuminating at all. I then have a check engine light on and had it diagnosed and it is the thermostat that is not working properly. The tech at the auto shop said that this is extremely common with Mazda Cx-7. if that is the case, why has it not been recalled? I have read through hundreds of articles online stating the same issues with the airbag system and the thermostat.

- Gardena, CA, USA

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problem #16

Feb 122016

CX-7

  • miles
December 2015 I had my car towed to a Mazda dealership (aaa service said to do so because of the noise and fear the vvt would break while in motion) to replace the vvt (timing chain) and valve cover gaskets - paying out of pocket. As of today, 2/12/16, the same noise, but louder, still occurs when I start the car and drive. The air bag light is on and was on when I took it in. No mention of was made. Also, when I received my receipt, they had the mileage wrong by 20,000 miles (potentially affecting carfax reports), and indicated on the sheet that other areas such as lights were fine and they were not. They did mention that my turbo may need replacing soon (another consistent complaint). There was a class action suit filed in NJ regarding this and it was thrown out. Why isn't the government doing something about all of these similar complaints" where do I go since I just don't trust Mazda dealerships"

- Pikesville, MD, USA

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problem #15

Aug 132008

CX-7

  • miles

A D V E R T I S E M E N T S

First the air con compressor went out, now the air bags lights stays on.the engine light is also on.Mazda needs to recall these vehicles.there has been problems with this vehicle from the beginning.

- Montgomery, AL, USA

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problem #14

Jul 292015

CX-7

  • 79,866 miles
The air bag light came on suddenly. I put of the vehicle on a few times hoping the light will go off, but it never did. For three days now the air bag light of the driver side has remained alight. Even when the vehicle is stationary and the engine is turned on, the air bag comes on immediately.

- Beaumont, TX, USA

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problem #13

Jan 032015

CX-7

  • 105,000 miles
Bought the car at 103500 and noticed shortly after purchase that the airbag light comes on in the instrument panel. After extensive online research and contact with the dealership, I discovered that the airbag light indicates the airbag may not deploy in the event of an accident. Since this appears to be a common problem, I would suggest that Mazda issue a recall to prevent further injuries, as there have already been a few that I've seen online. It is a severe safety issue.

- Bakersfield, CA, USA

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problem #12

May 012013

CX-7 4-cyl

  • 65,000 miles
We purchased our vehicle new. The passenger side air bag lights up for no reason. It's intermediate. I have taken it into the dealership and they claim there is a known issue however not a recall therefore Mazda will not pay for the expense to repair/fix it. I have asked if the air bag will work if we are in an accident and they cannot say either way. Also our engine light is intermediate as well. I've taken it to repair shops who ran a free diagnostic test which states another known issue with Mazda with the fuel evaporation line. If Mazda is aware of these issues, why don't they repair them at no cost to the owner" does someone have to die first"

- Greenville, SC, USA

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problem #11

Jul 192014

CX-7

  • miles

A D V E R T I S E M E N T S

My airbag randomly comes on without anyone sitting in the seat. I had the car in the shop in June to replace the thermostat, and the part center said the airbag light is on, if you are in a car accident it will not deploy. I personally feel this model on airbags should look into a recall too!

- Fort Walton Beach, FL, USA

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problem #10

Jul 112014

CX-7 4-cyl

  • 105,789 miles
Air bag light staying on in my truck? ac compressor is defective even after I just had the turbo replace in March.needs to be a recall on the passenger seat air bags and ac compressor.

- Rancho Cucamonga, CA, USA

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problem #9

Jan 012013

CX-7

  • 90,000 miles
Air bag light comes on and off randomly with or without passenger in seat. Have had so many issues with this 2007 Cx-7 from 2 different complete A/C system rebuilds in first 2 years, belt tensioner pulley, egr valve codes (had to get egr valve cleaned), coolant temp codes (replaced thermostat & temp sensor) and now air bag random light. I am on a Mazda forum and honestly there should be more recalls on this vehicle due to the volume of complaints in several categories... Mazda responses to just about everything is to replace something for a minimum $500 up to thousands... I am tired of having to deal with Mazda and will never buy another... traded in a 2001 Chevy Tahoe for Cx-7 with 250,000 mi and only had normal maintenance. The Cx-7 was a bad investment for me...

- Salisbury, NC, USA

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problem #8

Jan 242012

CX-7 4-cyl

  • 45,000 miles
When our Mazda Cx-7 2007 reached 45000 miles, the air bag witness light started turning on and off randomly, if I turned off the vehicle and started it again, it sometimes went off. I took it to the dealer, they said they "clean the connections" and it went off for two weeks, now it is back on. At first intermittently and now, always on. I am not sure what will happen in the event of an accident.

- San Marcos, TX, USA

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problem #7

May 172010

CX-7

  • 53,000 miles
Another driver turned in front of me, failing to yield the right-of-way. I was doing the speed limit (45 mph) upon entering the intersection. When my Cx-7 made contact with the passenger side of her minivan, none of my airbags ever deployed. My shoulder, neck and hip (I still need surgery on all 3 areas) were injured in this accident.

- Jupiter, FL, USA

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problem #6

Dec 162010

CX-7

  • 57,900 miles
Airbag safety sensors failed in my 2007 Mazda Cx-7. airbag light started coming on about 2 weeks before took vehicle to dealership. Called dealership ad was told it could be just baggage on passenger side seat and to come in if persists. It persisted and took vehicle in to be inspected. Technicians said sensors underneath front seats failed and needed to be recalibrated. Authorized the repair drivers side seat was recalibrated but passenger side could not. Airbag safety sensors not covered by extended warranty offered by Mazda and Mazda will not fix safety issue because vehicle no longer under manufacturers warranty. Technicians could not give me a reason why the sensors failed and why Mazda does not cover safety items that can save a life.

- Virginia Beach, VA, USA

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problem #5

Aug 252010

CX-7

  • 89,000 miles
Since I bought my Mazda Cx-7 I have seen intermittent passenger air bag on and off. Now at 89,000 miles the driver air bag came on two weeks ago and went off but have not seen it come back on since then.

- North Attleboro, MA, USA

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problem #4

Jun 152010

CX-7

  • 55,000 miles
At about 55,000 miles and only 3 years of usage, my vehicle started making a terrible racket and smell. I opened the hood to see it was a the clutch of the air compressor that had locked up and caused big problems with the belt. Trying to drive the vehicle to get repaired only made the issue worse. I got a brand new air compressor installed and the noise is now gone and the ac is working fine. (after paying approximately $700) however, the air bag light just started flashing and then staying on and it's only a week since the ac repair. I am worried about the safety of the vehicle and if there is a connection between the two issues. I am reading about all sorts of complaints with both issues and I have read a technical service bulletin about the airbags. A recall needs to be completed very quickly before many owners get seriously injured due to these rampant defects with the vehicle.

- Tollesboro, KY, USA

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problem #3

Mar 012009

CX-7

  • 14,000 miles
Passenger airbag light come on as being off when my wife is seated on passenger seat. Dealer fixed it 5 times and works better then before, but still occasionally comes on while driving almost randomly on/off. My wife is petite but weights 105lbs or so. The light should not come on as being off for this weight.

- Canton, MI, USA

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problem #2

Oct 012007

CX-7

  • 2,000 miles
Passenger airbag "off" light on even when passenger on the front seat. This includes passenger of weight >60lbs. Light is intermittent as driven, does not show up when at dealer.

- Canton, MI, USA

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