NHTSA — Suspension Problems

2007 Mazda CX-7 (Page 2 of 3)

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CarComplaints.com Notes: The 2007 Mazda CX-7 has numerous reports filed with the NHTSA about engine & A/C problems.

Owners report problems with the 2007 CX-7's Variable Valve Timing (VVT) & timing chain failing, causing major damage to the engine — Mazda uses an interference design so typically the valves are bent & the entire engine needs to be replaced. Mazda dealers typically quote $9,000 for an engine replacement.

There is also a trend of the turbo failing at low mileage.

Finally for the 2007 CX-7 there is a clear pattern of A/C compressor failure at relatively low mileage. Owners report smoke & occasionally the serpentine belt catches fire when the A/C compressor clutch seizes while driving. Mazda extended the A/C warranty to 60,000 miles, however many owners report their A/C compressor failed very soon after the 60k mark.

In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering turbocharger oil leaks & excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
45,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mazda CX-7 suspension problems

suspension problem

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2007 Mazda CX-7 Owner Comments (Page 2 of 3)

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problem #34

Aug 112016

CX-7

  • 92,000 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2007 Mazda Cx-7. the contact stated that there was an abnormal noise progressing from the front of the vehicle. The dealer inspected the vehicle eight months prior to the noise was heard and stated that the vehicle could be driven. Upon leaving the dealer, the contact noticed extensive smoke coming from the rear exhaust that affected the contact's visibility. The dealer replaced the turbo, which failed prematurely. In addition, the dealer indicated that they repaired an air bag recall, but the air bag warning indicator remained illuminated near the front passenger side. The contact had to turn the system off with a switch in the glove box due to the failure. The dealer was asked months ago by the contact to complete the repair for NHTSA campaign number: 16V593000 (suspension), but the manufacturer had not yet supplied the remedy and parts to receive the recall repair. The approximate failure mileage was 92,000.

- La Crosse, WI, USA

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problem #33

Oct 152016

CX-7

  • miles
The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Cortland, NY, USA

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problem #32

Apr 062017

CX-7

  • 109,000 miles
The contact owns a 2007 Mazda Cx-7. while making at left turn at 20 mph, the vehicle independently veered to the right without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the front passenger side control arms and balls joints fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 16V593000 (suspension). The failure mileage was 109,000.

- Selden, NY, USA

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problem #31

Aug 112016

CX-7

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Staten Island, NY, USA

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problem #30

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Clarkston, MI, USA

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problem #29

May 182016

CX-7

  • 70,000 miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part for the repair was unavailable. While driving various speeds, the contact heard an abnormal noise, but was unable to determine its origin. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 70,000. Parts distribution disconnect.

- Haywood, MN, USA

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problem #28

Aug 012016

CX-7

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Palmer, AK, USA

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problem #27

Mar 212017

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 17V012000 (air bags) and 16V593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Wafefield, MA, USA

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problem #26

Oct 032016

CX-7

  • miles
The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension) but the parts were unavailable. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Pensacola, FL, USA

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problem #25

Oct 032016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V593000 (suspension) and 17V012000 (air bags); however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/13/17

- Midland, MI, USA

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problem #24

Mar 172017

CX-7

  • miles

A D V E R T I S E M E N T S

Shortly after purchasing vehicle replaced timing, turbo, exaust, ball joints, tie rod ends & much more. Timing was first, then driving and turbo went out. 2 days ago car sitting in driveway, not running, started smoking from under hood, butst into flames and burnt up. Mazda said no recalls, clearly not true according to website. Almost burnt my house also as it was sitting in driveway and couldnt be moved. If we would have been inside the car, I doubt we would of had time to get pulled over & out as thats how quick it burnt!

- Brookville, IN, USA

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problem #23

Oct 242016

CX-7 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2007 Mazda Cx-7. the contact received a recall notification for NHTSA campaign number: 16V593000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/06/17 the consumer requested to be reimbursed and to have the right side control arm repaired. Updated 12/1/2017

- Coraopolis, PA, USA

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problem #22

Oct 152016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

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problem #21

Aug 102016

CX-7

  • miles
The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sterling Heights, MI, USA

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problem #20

Oct 052016

CX-7

  • 160,000 miles
The contact owns a 2007 Mazda Cx-7. while driving various speeds, the vehicle vibrated and made a knocking noise. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000. VIN tool confirms parts not available.

- Germantown, MD, USA

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problem #19

Feb 082016

CX-7

  • 72,000 miles
The contact owns a 2007 Mazda Cx-7. the contact stated that the vehicle jerked while driving various speeds. The vehicle was taken to the dealer where it was diagnosed that the ball joints were corroded; however, a remedy was not disclosed. The contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

- Trenton, NJ, USA

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problem #18

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The dealer scheduled the appointment for the two recall repairs and later indicated that the parts were not available. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The contact was offered a loaner vehicle and had not received any follow up from the dealer for months. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- New Port News, VA, USA

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problem #17

Sep 012016

CX-7

  • 135,422 miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact stated that while driving at various speeds, there was a rattling noise coming from the front of the vehicle. The contact also noticed the driver and passenger side tires nuts detached. The contact received notification of NHTSA campaign numbers: 16V035600 (air bags) and 16V593000 (suspension) however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 135,422. VIN tool confirms parts not available.

- Spring Valley, CA, USA

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problem #16

Jan 232017

CX-7

  • 108,000 miles
The contact owns a 2007 Mazda Cx-7. while driving 55 mph, the vehicle veered to the right and left without warning. The contact also mentioned that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V593000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 108,000.

- Pawtucket, RI, USA

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problem #15

Jul 162016

CX-7 4-cyl

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN confirms remedy not yet available. Updated 05/30/17 updated 6/23/17

- New Market, NH, USA

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