TSB List for the 2023 Subaru Crosstrek Hybrid

Technical Service Bulletins (TSBs) for the 2023 Crosstrek Hybrid are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • LATCHES/LOCKS/LINKAGES
  • ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • ENGINE AND ENGINE COOLING

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #0214013

      Date Announced:
      APR 25, 2013
      NHTSA ID:
      #10233119

      Oil Filler Cap Gasket Coming Unseated Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

    • TSB #Announcements-2

      Date Announced:
      MAR 07, 2014
      NHTSA ID:
      #10232894

      Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »

    POWER TRAIN

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-303-22R

      Date Announced:
      MAR 25, 2024
      NHTSA ID:
      #10252494

      This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #07-220-23

      Date Announced:
      MAY 16, 2023
      NHTSA ID:
      #10237306

      This service information bulletin announces the diagnostic procedures to be used when DTCs P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) & P1C7E49 (Hybrid/EV Battery Voltage System Isolation (Transaxle ... Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-302-22R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237272

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237236

      New Subaru Service Program: WRC23 a?? VDC control module reprogramming for DTC C1411. Read More »

    • TSB #WRC-23

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237303

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #15-302-22R

      Date Announced:
      APR 11, 2023
      NHTSA ID:
      #10235287

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-302-22R

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231291

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-304-22R

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228788

      This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-302-22R

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228780

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-302-22R

      Date Announced:
      SEP 27, 2022
      NHTSA ID:
      #10222365

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    LATCHES/LOCKS/LINKAGES

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #SubaruNet Announ

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237236

      New Subaru Service Program: WRC23 a?? VDC control module reprogramming for DTC C1411. Read More »

    • TSB #WRC-23

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237303

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    EQUIPMENT

    • TSB #15-303-22R

      Date Announced:
      MAR 25, 2024
      NHTSA ID:
      #10252494

      This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-242-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252492

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #12-249-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240110

      This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #07-220-23

      Date Announced:
      MAY 16, 2023
      NHTSA ID:
      #10237306

      This service information bulletin announces the diagnostic procedures to be used when DTCs P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) & P1C7E49 (Hybrid/EV Battery Voltage System Isolation (Transaxle ... Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-302-22R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237272

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #WRC-23

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237303

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #15-302-22R

      Date Announced:
      APR 11, 2023
      NHTSA ID:
      #10235287

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-304-22R

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228788

      This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-302-22R

      Date Announced:
      SEP 27, 2022
      NHTSA ID:
      #10222365

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #SOA321100

      Date Announced:
      NOV 05, 2013
      NHTSA ID:
      #10235951

      The following are the shipments of required tools for the upcoming Subaru Crosstrek Hybrid. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

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