This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V874000 (Seats, Air Bags) as the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 83,867.
I have been experiencing something that might be related to safety recall 74E3, but i am not sure. I've been driving with my seatbelt on with no one at the passenger seat. But the seatbelt sign keeps showing up with the beeping sound, and the sign says Safety System Malfunction with front airbags off.... I called the Audi Fletcher Jones dealership in Irvine, California, the service team told me that they don't have the part to help fix this recall and there is nothing they can do. They also would not tell me when this recall can be fixed. I called a few other dealership in Orange County, California, seems none of the dealership has the parts to fix this. I have not yet encountered an accident, but felt risky driving the car now.
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Spring Valley, CA, USA
Search CarComplaints.com for these popular complaint phrases...
I went to Audi Fort Worth (116 University Dr, Fort Worth, TX 76107) to fix my PODS recall currently on my Audi A4. After a day of servicing my vehicle for the recall the dealership handed me back my vehicle in the condition attached in the photo. You can see the huge gap in the seat which is a safety hazard considering there is high voltage wires in the seat and they just left it exposed with a considerable gap. They refused to reassemble my seat so I am unsure if my airbag sensors even work now, it has been a week of waiting and my VIN still shows that it has a recall even though the service was completed a week ago. I asked for a service ticket of he work preformed but Audi Fort Worth refused to provide me one. I went in for the recall service on 1/24/2021. Is there any way we can remove my VIN from this recall list since the service was completed? I have messaged the Audi Service manager Veronica about this issue but still no response from her. Even left her an email and voice message. I just would like to file a complaint about this service center, and get my VIN removed from the recall list since the work was performed according to Audi.
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The passenger side air bag warning light and/or passenger seat sensor mat has failed 3 times (twice since we've owned the car and once before). We purchased a used 2017 A4 Audi Sedan in October 2019. In early November 2020 the passenger side airbag warning light came on. After adjusting the front passenger seat, the light went off. Thereafter, the light would intermittently go on and off. We took the car to the dealer from whom we bought it - Royal Automotive Group in San Francisco. Their technician tested the car and confirmed a fault code #DTC B1225F1. They found "tsb #2051242/5 for issue and fault" and installed "cable tie per tsb." We continued to drive the car without incident until September 2021when the problem happened again. The passenger side airbag warning light began going on and off intermittently both when the front passenger seat was occupied and when it was not. Since we had moved from San Francisco to Novato, we took the car to Audi Marin. They verified the concern and found fault code P122F51. They confirmed the tsb recommended repair had already been done and told us it was first repaired on August 2, 2019 (before we bought the car) and again in November 2020 when we reported the problem to Royal Automotive Group in San Francisco. Audi Marin's recommended repair is to replace the passenger side seat POD which would cost approximately $2,000. We have been advised that the defective passenger side air bag and/or seat sensor pad constitutes a safety hazard because the airbag system may not work. We have since learned that several Audi models have been recalled for defects in the passenger occupant detection system (PODS). In March of 2021, it was announced Audi is recalling virtually all A3, RS3 and S3 cars built from 2015 to 2020 to address the risk that the PODS may malfunction and turn off the airbag when someone is in the front passenger seat.
NHTSA recall 19V547 -- I recently experienced the issue with my 2017 Audi A4 in which the passenger occupant detection system has become faulty. As a result of this issue, my passenger air bag will shut off as it is not detecting a passenger in the vehicle even when one is present. I contacted my Audi dealer who told me they were aware of this issue but did not have the parts to fix the problem at that time. This was over a month ago and remains an issue. With no other form of transportation, we are forced to drive a car without a passenger air bag intermittently. This is a serious risk to our family. I brought this up again to our dealer, they informed me that if I wanted to trade this vehicle in, they would give me a $500 allowance towards a new car. This does not solve the problem and even now they will not schedule my car for service as they do not have the parts to support the repair. This is a major risk to my family. It occurs randomly during motion. At even 30 mph a collision would render my passenger unprotected. I am not sure what I can do right now to keep this unsafe vehicle on the road.
When I got the car in May. After a week, we went with friends out. When I braked the car began to move into the passenger front seat to the advance and inclines up to a maximum front of the dashboard. So in case of a car accident, he would have been dead. Audi dealer they did not believe me and thought I was misinformed. And it was not hard braking, but normal braking (slowing down). Because many times it happened to me out of the car started to brake without a reason to brake, when I tried to go around bikers at the safe distance, or when parking (until today). When I made the complaint in the Audi dealer, before, they told me that this is not possible, and laughed in June.
A D V E R T I S E M E N T S
- Pikesville, MD, USA