really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,622 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Audi Q5 seat belts / air bags problems

seat belts / air bags problem

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2009 Audi Q5 Owner Comments

problem #5

Feb 092016


  • 54,000 miles


Takata recall 16V078, mfr recall number 69N1 taking too long.

- West Caldwell, NJ, USA

problem #4

Nov 282016


  • miles
Takata recall. It has been over 6 months since receiving a notice from Audi North America relating to the takata airbag inflator recall on this vehicle. I phoned the dealership last month and they said they still don't have a fix for this recall. I feel Audi should be more proactive in fixing this issue especially if it could be life threatening to drive the vehicle. I do not want to wait and see if metal shards will go flying thru me in the event of an airbag deployment. Nothing has happened yet but I want this recall issue fixed by the dealer.

- Houston, TX, USA

problem #3

Apr 152016


  • miles
Takata recall, I have made 3 inquiries for the recall repairs to be made on my vehicle and have been told repeatedly from the dealership that they have no information on when the repair parts will be made available. This is an unacceptable response and needs be be addresses before I or my passengers are endangered!

- Palm Springs, CA, USA

problem #2

Nov 162016


  • miles
Takata recall. The contact owns a 2009 Audi Q5. The contact received notification of NHTSA campaign number: 16V660000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Atlanta, GA, USA

problem #1

Sep 042015


  • 59,110 miles
The contact owned a 2009 Audi Q5. While driving approximately 5 mph, the contact's vehicle was struck by another vehicle. The contact's vehicle spun around and crashed into a light pole. The air bags failed to deploy. A police report was filed. The driver sustained chest injuries that required medical attention. The vehicle was destroyed. The manufacturer was made aware of failure. The failure mileage was 59,110.

- Los Angeles , CA, USA

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