This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My brakes failed on two occasions. When the brake was pressed, the pedal sank all the way to the floor. This happened while the vehicle was in motion. Luckily, on both occasions, the car was moving at less than 25 mph. My ability to slow down was significantly reduced. Ultimately learned that the master cylinder was defective and had to be replaced.
- Monmouth Junction, NJ, USA
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- Monmouth Junction, NJ, USA