10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,702 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Audi Q5 seat belts / air bags problems

seat belts / air bags problem

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2010 Audi Q5 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #30

Sep 092016

Q5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign numbers: 16V660000 (power train) and 16V078000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cary, NC, USA

problem #29

May 112017

Q5

  • miles
Takata recall. I can not sell or gift my car, because I have been waiting one year for an airbag from my dealer in norwell, MA. They are willing to take car in trade for a very low-low trade in. I want my repair.

- Plymouth, MA, USA

problem #28

Dec 192016

Q5

  • miles
Takata recall. The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, but was not repaired. The manufacturer stated that the part was on backorder and did not know when it would arrive. The contact had not experienced a failure. Parts distribution disconnect.

- Hawthorne, CA, USA

problem #27

Feb 212017

Q5

  • 70,000 miles

A D V E R T I S E M E N T S

We are aware that there was a different recall that did not include our car that caused corrosion in the paneling of the car from the moon roof and it was possibly causing air bags to deploy. We have been to the dealership to be serviced and they have explained to us that there is excessive amount of corrosion in the panels of the car and also the corrosion and water leakage has destroyed the electrical components of our backup camera/system. We are wondering if this has been brought up by other people because, although our car's VIN was not included in the recall I am referring to, it seems strange that my car has these exact same issues. There is not an exact date attached to these issues because it must have been happening for quite some time. The only reason we know of the corrosion is because the dealership employee crashed into our car and they had to fix the damage. In doing so they discovered the excessive amounts of corrosion and could not explain the reasoning/cause behind it.

- Huntington Beach, CA, USA

problem #26

Mar 262017

Q5

  • 55,000 miles
Takata recall, dealer has no idea when they will be able to replace the safety hazard. Issue #2 fuel fumes filling the car as you are driving and this is after the dealer claims they fixed it by putting a patch on the gas tank flange, which has not corrected the problem.

- Plymouth Meeting, PA, USA

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problem #25

Nov 012016

Q5

  • 65,000 miles
Takata recall + water inside car: Audi is not fixing the takata airbag issue, anytime I ask about it to dealer, they are just saying, they dont have any fix yet and they dont know when fix will be available. I was trying to trade my car so I can buy new one but due to this issue, no one giving its real value. Recently this car also flooded with water due to their internal pipe busted and I was looking online and see they had issue with some of the models and they recalled but this model was not included and I end up spending almost $1000 to fix the issue. I don't remember exact date so just putting last year's date below.

- Macedonia, OH, USA

problem #24

Jun 302016

Q5

  • miles

A D V E R T I S E M E N T S

Takata recall, my Audi has the driver side airbag recall. The one that has been known to deploy and kill people. I am very upset with Audi and made it very clear to them of how upset I am and they could care less. It has been over a year since Audi drivers were made aware of this safety recall. Audi has given no solution to their drivers and could care less about the safety of their drivers. I was told over the summer the part would be repaired by fall. It is now February and spoke to someone today who said they have no clue when it will be in and my only option is to trade the car in for a more expensive car. This offer is only available on new cars!! what a scam!! force clients to trade in their car, not getting fair market value for the trade, and spend more money all so we can be safe!!! I have now read an article that states these recalls may not all be replaced till 2020!! I am pregnant with twins in a car that is essentially a death trap!! we are trying to get rid of this car which should sell for 10K over what a dealership will even touch it for on trade in. It has been well over the reasonable time for this safety recall. Dealerships should be forced to buy back these cars at fair market value and deal with it!!! it would be a lot cheaper then the numerous law suits that will happen if I get in a car accident or someone else for that matter!! they are offering zero help to their customers and should be ashamed of their selves!! the fact that this has been known about since 2004 and these disgusting companies are putting peoples lives at risk is disgraceful!! this issue needs to be resolved in a timely manner and I am demanding a solution!! buy back my car or fix it within 1 month!! don't gamble with the lives of your customers!!

- Sumner, WA, USA

problem #23

Apr 252016

Q5

  • miles
The contact owns a 2010 Audi Q5. The contact received a recall notification for NHTSA campaign number: 16V078000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was advised of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Huble, TX, USA

problem #22

Mar 152010

Q5

  • 0 miles
Takaka recall: I have been driving an automobile with a potentially lethal safety device for almost 7 years since purchase and almost 1 year since recall. The manufacturer should either promptly install a replacement by the 1-year anniversary of the announcement or repurchase or exchange the vehicle by the 7-year original purchase date anniversary.

- Kirkland, WA, USA

problem #21

Dec 282016

Q5

  • miles
Notified of recall 69N1 - takata sdi drive frontal airbag in April 2016. As of December 2016, no remedy provided

- Montgomery, TX, USA

problem #20

Feb 262016

Q5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Montclair, NJ, USA

problem #19

Dec 152016

Q5

  • miles
Takata recall - I have not received a notice of this recall from Audi North America. I am the original owner.

- Austin, TX, USA

problem #18

Dec 132016

Q5

  • miles
Takata recall. Manufacturer states "remedy not available" the recall has been announced in February, it is December now - not acceptable.

- Export, PA, USA

problem #17

Feb 152015

Q5 6-cyl

  • miles
Takata recall. Still no replacement airbag for this vehicle. The consumer stated the fuel pump flange recall part was not available.

- Montvale, NJ, USA

problem #16

Feb 022016

Q5

  • miles
I am very concerned about my safety at this point, the recall is the sdi driver frontal air bag and fuel pump flange, for the airbag it has been over 8 month and the parts are still not avaialble"?????????????? what"

- Scotch Plains, NJ, USA

problem #15

Nov 102016

Q5

  • 1,800 miles
Takata recall with no fix, also a problem with the fuel pump which the car can light on fire there is also no current repair. The dealer said we are screwed there's nothing they can do.my wife got into an accident with the loaner car if it was our car that is plagued by the recall things could have been worst

- Irvine, CA, USA

problem #14

Nov 092016

Q5

  • miles
Takata recall I got noticed of my car in need of a recall via letter in February, 9 months later nothing has happened and Audi still says "no repair available yet"

- Campbell, CA, USA

problem #13

Oct 142016

Q5

  • miles
It has now been 8 months with a driver side takata airbag recall on my vehicle and my Audi dealership in latham, NY and Audi usa state they have no idea when repairs will be made. They offer no help when I explained to them I feel unsafe driving this vehicle anymore. I exlpained to them I tried to yrade it in for another vehicle, however the dealership doesnt even want to take it in on a trade due to this recall but the dealership will offer me considerable less than what I owe on it. When will this matter get resolved. I feel like I am stuck with a death trap that I cant get out from under.

- Albany, NY, USA

problem #12

Mar 012016

Q5

  • miles
Takata recall. The contact owns a 2010 Audi Q5. The contact received notification of NHTSA campaign number: 16V344000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Montvale, NJ, USA

problem #11

Oct 062016

Q5

  • 77,000 miles
Horrified mother of 2 small children. Recently noticed when driving the vehicle, a gas/fuel smell consumes the entire car. The smell was so bad it made me sick as well as set off the carbon dioxide alarm in my garage. My toddler son sits on the side where the tank is and of course that is where the smell is the strongest. I feared that a explosion would happen in my house due to smell being so strong...we finally took the SUV in and repair company stated that I had a fuel leak. He stated that the pump had a crack in it and was spraying fuel all under the car. Repair has cost me $900 to replace the fuel pump, adaptor, and rings.

- Byron, GA, USA

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