The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

- Myrtle Beach, SC, USA

The contact owns a 2018 Audi Q5. The contact stated the vehicle was parked during a rainstorm and the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was taken to the dealer who performed a diagnostic test and stated that water entered the vehicle through a fractured seal causing the electrical wiring to get wet. The vehicle was not repaired due to the cost. The contact referenced NHTSA Campaign Number: 21V947000 (Electrical System, Structure) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

- Akron, OH, USA

The contact owns a 2018 Audi Q5. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V737000 (Structure) however, the front driver's side wheel arch trim panel was detaching from the frame. The contact related the failure to NHTSA Campaign Number: 19V737000 (Structure). The manufacturer was made aware of the issue and informed the contact that the repair was not covered. The vehicle had not been repaired. The failure mileage was 32,827.

- Lanoka Harbor, NJ, USA

The contact owns a 2018 Audi Q5. The contact stated that while starting the vehicle in a severe rainstorm, the vehicle experienced electrical failures, which included the head lights flashing and the horn activating before the vehicle suddenly became inoperable. The vehicle was towed to the local dealer who discovered that rainwater had leaked into the rear of the vehicle and the electrical components were submerged in water causing an electrical failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The failure mileage was 53,000.

- Flushing, NY, USA