10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,571 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Audi Q5 steering problems

steering problem

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2019 Audi Q5 Owner Comments

problem #7

Apr 122022

Q5

  • miles

A D V E R T I S E M E N T S

Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirmed and rack was replaced under warranty.

- Rocky River, OH, USA

problem #6

Mar 062022

Q5

  • miles
2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car to nearest Audi dealership and dealer is looking at it. But if this had happened on a freeway, it would've resulted in a catastrophic accident.

- Sunnyvale, CA, USA

problem #5

Jan 042022

Q5

  • miles
After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or malfunctioned, and is it available for inspection upon request" I believe that the stability control systems and or drive train suddenly changed. I believe this might be due to water ingress and failure of gateway module. This is available upon request. Car is in shop How was your safety or the safety of others put at risk? sudden loss of steering control in icy conditions Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Current recall Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? body shop is looking at vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" I was unaware of warning lamps until after loss of control.

- Bend, OR, USA

problem #4

Dec 132020

Q5

  • 7,900 miles

A D V E R T I S E M E N T S

2019 Q5 - less than 8,000 miles. Power steering failed. Thankfully was not on the main road, but this is a life threatening fault and possess serious risks. I was reversing the vehicle in my parking and the steering failed. Thereafter, got it towed to bell Audi at Edison.

- Monmouth Junction, NJ, USA

problem #3

Apr 272020

Q5

  • 11,100 miles
While driving approximately 35 mph in the rain the power steering malfunction error message appeared on the virtual cockpit. I pulled over into an empty parking lot, turned the car off and restarted. The error message was still there when I turned the car on. It was very difficult to turn the steering wheel, especially when moving at very low speeds. It was the same feeling as driving a car without power steering, which if the driver is not expecting it or physically strong enough to turn the wheel, would definitely present a safety issue. Given this is a new car (only 11K miles) I am very disappointed and concerned this could happen. This type of malfunction/defect should not be happening on any new car, whether it is a base brand or luxury brand car.

- Melrose, MA, USA

problem #2

Oct 272019

Q5

  • 2,000 miles
Audi Q5 prestige, 2019. Problem with active lane keeping assist. Keeping the car in the middle of the line works perfectly. The problem is with the driver attention detection. The system says I am not driving, even I just (15 seconds) have change the line, my self with blinkers! alert comes up every minute on straight road, terrible! what is more the lka can disable(deactivate) itself in the middle of a turn or curve, and without any alert or notification. This lka assistant is lovely, but needs software update, or just increasing latency for not diving alerts etc. The problems appear every time you drive, everywhere, every weather conditions. Extremely annoying and in my opinion dangerous. The lka works better in Kia, shame on Audi!!!

- Revere, MA, USA

problem #1

May 232019

Q5

  • 4,000 miles
Driving at highway speeds on interstate 79 just outside of charlestown wv, the alarms in the car went off and a "steering malfunction", "stop the car immediately" messages were displayed. The car lost all power steering ability. It was an extremely dangerous and thankfully the road was not heavily traveled when this happened. An accident surely would have happened if the road was more crowded.

- Andover, NJ, USA

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