TSB Document:

• MC-10123774-9999.pdf

Affected Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.

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