This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle has been in for replacement for the digital cluster, thermostat and cooling pump. Then I replaced the cluster for the first time 9/2011. Same day after putting in the new cluster the dealership stated it was defective because the fuel gauge would not function properly and replaced a few days later. The cluster was replaced again when the speedometer needle would not move and stayed below zero. On that same day I pick up the car and drove less than a mile and the digital cluster faded out to a blank screen. I turn around and took the car back to the dealership was inform that they will order another cluster and call me for the install which was done a few days later. Now the digital cluster is not making any warning sounds. When I press the button manually to see, if there are any problems it showed a service visit was coming up and the symbol to check the oil level and water pump. The service advisor stated this was normal to see which contradicts the car manual and another authorized dealer in a different state whom replace the cooling pump and thermostat. I took the car to the dealership and inform them that the cluster was not alarming for any services coming due or problems and the car now has a slight jerk forward when I press the brakes. There report stated differently like the car ran rough, the panel lights were flashing and the car sat for a long period of time. There diagnostic was the transmission needed to be replaced but the cluster was fine. When I pick up the car the service advisor stated the car was still in good shape no alarm except for the transmission and its was not that bad but after I got home and viewed the paperwork it showed every component on the vehicle inspection report needed further attention. I phoned the next day and the service advisor stated the technician may have made a mistake.
The contact owns a 2003 Audi Tt. The contact stated that the entire instrumental cluster malfunctioned and all of the gauges would read inaccurate information. The contact received notification of an unknown recall relative to the failure. The dealer advised that the recall repair would only be performed if the contact had experienced the failure described in the recall. The vehicle was then taken to an independent mechanic where the contact was advised there was an electrical failure within the vehicle. The vehicle was not repaired. The failure and current mileage was 120,000.
2003 Audi Tt. Consumer states problem with instrument cluster and timing belt the consumer stated the fuel gauge and other components were not accurate. The dealership determined that the instrument cluster and timing belt needed to be replaced. The consumer stated instrument cluster failure was a well known problem for Audi's and it should have been covered by Audi. The consumer was not given a rational reason for the denial. However, Audi stated that the dealership denied the request.
There is a very well-documented, widespread problem with the Audi Tt dash panel, one that Audi has not sufficiently addressed. Failures include (1) a false or no vehicle speed indication (2) a false or no engine rotational speed indication (3) a false engine temperature indication (4) a false fuel level (5) complete deactivation of engine (6) improper status of safety features such as airbags, brakes, traction control, etc (7) improper or faulty indication of onboard computer functions and driver information displays. It is a shame that the us has not been able to affect a positive response from Audi regarding a safety recall of this known, chronic problem, whereas other countries, such as the uk, have successfully lobbied for action from Audi in the form of an unconditional safety recall. Having a vehicle with five of the outlined failures of the dashboard, I am filing this complaint and urge NHTSA to investigate what others have documented, not only in NHTSA-filed complaints, but from the plethora of owners who have indicated issues through other online sites.
2003 Audi Tt roadster problems with instrument cluster. Consumer states that there are now safety issues resulting the instrument cluster failure. The odometer and temperature gauges no longer functioned. The consumer had no way of knowing the engine operating temperature and he only discovered there was a problem after the display indicated an alarmingly high engine temperature.
A D V E R T I S E M E N T S
- Boca Raton, FL, USA