This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 BMW 323I. While the vehicle was being serviced for an unrelated repair, the contact was notified that the rear subframe was separating due to corrosion. The technician stated that the subframe needed to be replaced and advised the contact not to drive the vehicle. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 160,000...updated 08/11/14 the consumer stated the rear of the vehicle would shake paired with a banging noise. Updated 08/20/2014
The contact owns a 1999 BMW 323I. The contact stated that there was an abnormal noise from the rear driver's side of the vehicle while shifting gears. The vehicle was taken to a certified mechanic, who inspected the area and noticed that the rear sub frame was fractured. The vehicle was not repaired. The manufacturer was notified of the failure and recommended that the contact take the vehicle to the dealer for diagnosis of the failure. The failure and current mileage was 229,000.
The contact owns a 1999 BMW 323I. The contact stated that while driving at various speeds he noticed a squeaking noise coming from under the vehicle. The vehicle was inspected by an independent mechanic and they advised him that the sub-frame was not attached to the vehicle. The vehicle was then taken to the dealer where they advised the contact that they would install a frame. The contact was advised not to drive the vehicle without the sub frame. The vehicle was not repaired. The manufacturer was contacted and they offered to pay a portion of the repairs. The failure mileage was unknown. Updated 8/29/11 updated 10/03/11
(1) in everyday driving, I heard a creaking noise in the rear end of my 1999 BMW 328I. (2) I found that the left rear subframe has started to shear away from the chassis making the car only drivable for only short distances, if at all. (3) I brought it to the dealer to see if they would cover the cost of repair as a goodwill gesture and they said no. I then appealed to BMW North America and they sent out a body technician who also denied the repair. The car was approx. One year and 10000 miles over warranty. No parts were replaced nor any repairs made. This is a defect in the workmanship of the car and it is documented on the web forum www.bimmer.roadfly.org.
- Topsfield, MA, USA
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Consumer was concerned that a squeaking noise could be heard while driving at any speed. Vehicle was taken to dealer, who inspected vehicle and found a cracked sub frame.
Cracked sub-frame at 104,000 miles. Dealership stated that it was caused by pot holes, I do not drive over potholes and take care of my vehicle very much so. I am not wreckless, and I have every maintenance record available as well as other warranties. I have had numerous issues with this vehicle including transmission and clutch at 75,000 miles, electrical issues and light indicators turning on for no reason, airbag lights light up at least twice a year, engine light coming on at least once a year, and finally a cracked sub frame. This vehicle has been nothing but cost and is dangerous to drive at this point.
A D V E R T I S E M E N T S
- Scotia, NY, USA