hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,000 miles

About These NHTSA Complaints:

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2002 BMW 540 lights problems

lights problem

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2002 BMW 540 Owner Comments

problem #1

Jun 012010


  • 100,000 miles


The plastic covers on the headlights of my BMW became crazed/frosted. Every BMW of this vintage has the same problem. I showed this to occur in 2010 at 100,000 miles, but in fact it was a steady degradation over several years. It's a safety issue, because the light output is significantly reduced. Causing risk at normal highway speeds. In addition, the crazing/frosting results in additional glare to oncoming traffic. I asked about recalls/replacement program for this defect at my local BMW dealer; the service technician dismissed it as a normal aging issue. I strongly disagree. A car of this price, or any price, should have headlights that last longer than a few years. I replace the headlamp covers if they were available, but the only solution is to replace the entire headlamp assembly at a cost of $1238 for each side. Yes, $1238. This was a quite expensive auto, but regardless of cost, this safety issue should result in a recall....updated 07/30/15 the dealer informed the consumer it was a normal aging issue. The consumer stated the light output was significantly reduced. Updated 09/01/15.

- Auburn, CA, USA

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