This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To Whom It May Concern, I am writing to formally report a vehicle fire that occurred on [XXX] at approximately [XXX] in Alabama State University. The vehicle involved is a 2012 BMW 640i Coupe (black) with the license plate number [XXX]. The fire started while driving. Within a matter of minutes, the fire rapidly spread, and despite any initial efforts to contain it, the vehicle was completely engulfed and fully burned. Fortunately, my son and passenger were not injured or trapped in vehicle. The fire department was contacted, and they arrived at the scene at [XXX]. They extinguished the fire and conducted an initial investigation. I am awaiting their official report, which will be forwarded as soon as it is available. If any further information is required, please do not hesitate to reach out to me at [XXX]. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 BMW 650I. The contact was driving 70 mph, in a thunderstorm in the left lane of the interstate, when he noticed a bolt of lighting land just to the right of the interstate in the grass. 31 of 43 electrical modules failed immediately, including the engine, steering, brakes, radio and the dashboard. The vehicle couldn't be re-started, or even shifted into to neutral. The vehicle was at the BMW dealership for 105 days, without interruption. None of the replaced parts exhibited any physical stigmata of high voltage electrical damage and there was no burning, scorching, or melting evident on any of the printed circuit boards inside the replaced components. The manufacturer was notified of the failure, but asserted that the BMW warranty did not cover malfunctions related to environmental influences such as thunderstorms. The failure mileage was 2,345. Updated 03/07/12
- Stuart, FL, USA
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- College Park, GA, USA