This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I turned on my heated seat and within about a minute and a half I smelled a burning smell. Pulled over as I started to feel a burn on my leg because the seat heater has burnt through the leather in my car. This is a known problem at BMW and they have not issued a recall for this.
Driver seat heater coil burned up while I was sitting in the garage preparing to leave causing hole in the seat and my pants.. I searched on youtube and it showed that there were several incidents of this happening. Shouldn't there be a recall for this problem
While driving, with driver's heated seat set on high (3 lights for heated seat control), driver noted a burning smell. Driver turned off cabin heat, heated seat and pulled off the road to identify the source of the strong burning smell. Heated seat had burned through the leather seat and the external layer of the driver's down filled wool coat. Vehicle was in motion on a residential street, manual transmission in 3rd gear, straight road. Occurred on 12/16/19. Included 2 pictures of the burnt leather seat and 1 picture of the driver's burnt coat. Seat and coat were burned, no live flame.
Within two minutes of driving, on a city street, the car with the heated seats on, I smelled a burning smell and thought it was coming from another car. But the smell got stronger and it didn't smell like a car-related smell. Eventually, the smell got so strong and pungent and I suddenly had a sharp pain on my left hip and I realized it the heated seat was burning me. The pain was so acute I had to lift myself off of the seat, which was dangerous and could've resulted in an accident, and I immediately pulled over and turned off the heated seats. Once I turned the heated seat off the pain and smell dissipated. I got out of the car and there was a clear burn hole both on the seat and on my pants. The smell of burnt fabric lasted in the car for several days and for the rest of the day I experienced sharp pains on my left hip as if it was getting burned again.
- Barrington, NH, USA
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While using driver side seat heater, elements overheated burning through the leather seat and burning the left side/hip of the driver. Car was in motion and almost caused an accident. Pulled over and turned off the heater immediately and haven't used it since.
Driver's side seat heater wire burned through the seat, melted a spot on my vinyl raincoat and subsequently burned my buttock. Vehicle was in motion on a city street at the time.
My heated driver side seat shorted out and burned a hole in the leather seat, and luckily being in the auto industry and having a knowledge of seat construction I immediately turned the seat off. There are numerous reports of this issue on various BMW forums., including fires! I think this is a serious safety defect that BMW should be held accountable to fix and repair.
Head protection system was deactivated the air bag warning lamp illuminated and the air bag "on-off" lamp illuminated as well. After purchase there was no illumination of these lights and then about 2 years later while driving in the city at about 45 mph, both lamps illuminated when my son and I were heading to the store. I called BMW and they told me then that it was probably due to a cracked seat mat sensor and a recall on those sensors was being extended for 2006 X3 models. I called our local BMW today to schedule a repair of the seat and have the car parked in the garage since August 2017 due to a possible vehicle safety issue with a system failure of airbag deployment. My son has been unable to use the car for college which is 4 hours away. Now I would like to understand why this vehicle is not considered under the extended warranty notices of 08V384000 or 17V605000.
As I drove home from a long flight home after the holidays, the engine caught fire due to a frozen crank case ventilation system which caused oil to spray out in the engine compartment. I pulled over when I noticed smoke in the passenger compartment and smoke coming out of the hood. I was able to blow out the fire. Temperatures were 5 degrees F that night. The dealer stated there was a "more robust crank case ventilation system" that they would install at my cost. After the week long repair, the dealer brought my car to the front and turned on the seat heaters. I drove about 5 miles before noting a pinching/painful sensation on my left upper thigh. I pulled over to find a burn mark on the leather seat and a burn on my left upper thigh. It appears to be due to a short in the seat heater.
Driver seat heater caught on fire this morning dealership said no recall yet million msg boards clearly show faulty issue I have documented over 30 separate cases already since 2009! smoke filled car burn smell burned hole right thru seat happened in minutes safety issue 100% bmwgallerynorwood said not covered to fix"!"! have on video&pics glad my 16 year old son was only in driveway when this happened his sweatshirt ruined with burn marks imagine if he was on main rd!!
Heated seat malfunctioned when turned on the seat got so hot it burned the back of my thigh, strong smell of something burning. Turned it off right away. I had just turned th car on it happened within seconds of turning the heated seat button on.
Driver's seat heater element overheating. Turned on seat Dec 2015, got too hot. Used diaper to insulate leg. Seat heater melted diaper to leather. I have not used it since. An internet search indicates this is happening to other cars of this model.
Had been ongoing for a couple months the heated seat was malfunctioning. You would turn it on and the driver seat in the left side would start to heat up beginning from the butt area ending by the knee to the point where it was starting to sting and making it really uncomfortable to sit. Just recently the seat heater got really hot to the point it burned the leather and burned my wifes butt. Go to inspect it while it was on and while pushing down slightly where the burnt hole was, sparks began coming out
Was driving down my BMW X3 down the road with my seat warmers on and the inside of my car started to smell like something was burning I figured something was wrong with my seat warmer so I turned it off a little ways down the road I pulled over to check and make sure my seat was okay and noticed a small burn on the bottom left on the back of my seat and I checked my sweater and there was a burn mark on it too
I'm filing this complaint on behalf of my wife. She was driving down the highway utilizing the heated seat function of the vehicle today when she smelled burning and the seat became dangerously hot. She pulled over and turned the heating function off which temporarily resolved the the problem. A little research on the internet reveals that this is a common problem with 2006 model BMW X3S. Some cases being so severe that people's seats have burned them and even caught fire. This is extremely dangerous.
I was driving and noticed a burning smell. I had my seat heater on and noticed a very, very hot spot on the bottom part of the seat on the left side. I hurried and shut the seat heater off, but noticed burn marks on the leather. The seat would have definitely caught on fire if I hadn't shut off the seat heater.
A D V E R T I S E M E N T S
- Englewood, CO, USA