The contact owns a 2009 BMW X5. The contact stated that upon turning the heater on, there was a strong burning odor coming from the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a burning oil odor. The vehicle was taken to an independent mechanic, where the intake gasket was replaced; however, the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the failure was related to the fan relay. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact contacted the local dealer and a second dealer, Hansel BMW of Santa Rosa (2925 Corby Ave, Santa Rosa, CA 95407), and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The mileage was approximately 103,000. The VIN was not available.

- San Rafael, CA, USA

The contact owns a 2009 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chapin, SC, USA

The contact owns a 2009 BMW X5. The contact stated that while driving at approximately 55-65 mph, the vehicle would suddenly decelerate to about 25 mph. The vehicle would then completely shut down with no power steering or power brakes. After the failure, the check engine light would illuminate. The contact pulled the emergency brake and the vehicle was towed to an authorized dealership. The dealer stated that they made repairs to the computer. The contact experienced the same failure the day after receiving the vehicle from the dealer. The vehicle was being repaired at the time of the complaint. The contact called the manufacturer who stated that they would investigate but had not corresponded with the contact since. The VIN was unavailable when the complaint was filed. The current mileage was approximately 15,000. The failure mileage was approximately 14,000.

- Grundy, VA, USA

This issue is for a 2009 BMW X5 3.5D (diesel) SUV. When slowing down to a near or rolling stop at approximately 2 mph and then attempting to accelerate quickly while turning, the vehicle continues to roll without power for up to 3 seconds. Scenario: Pull up to an intersection for a right or left turn, slow to a near stop, then accelerate. The vehicle just rolls forward when crossing traffic or attempting to pull away quickly. Meanwhile, traffic is approaching you at speed and an accident could easily occur. Volkswagen diesel vehicles had a similar problem with their dynamic stability control (dsc) system recent. The key factor may be operating under these conditions while attempting a turn, which invokes dsc. I have experienced this several times since purchase of the vehicle in August 2009.

- Leesburg, VA, USA