2013 Buick Encore engine NHTSA complaints: Engine And Engine Cooling

NHTSA — Engine And Engine Cooling Problems

4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore engine problems

engine problem

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2013 Buick Encore Owner Comments

problem #2

Jun 092014

Encore

  • 45,000 miles

A D V E R T I S E M E N T S

There are toxic fumes and an odor emanating from the interior of my 2013 Buick Encore. The upholstery seems to be the most likely source. The fumes have been causing a chronic burning sensation in our eyes, nose, throat, and which occasionally results in stomach discomfort and nausea. The fumes and odor intensify on sunny days and when taking extended trips. The issue has been reported to the GM dealer, where I purchased the car, over the past two years, however they have not taken action to resolve the issue, nor have they taken this matter seriously. We would like to get the car tested for toxic interior emissions, and would like help finding the proper testing facility or company that performs this test. Could you please recommend someone, whether a private company or governmental Agency that performs this service. Any direction or idea would be extremely helpful at this point. Thank you very much for your attention and assistance.

- Lagrangeville, NY, USA

problem #1

Nov 182013

Encore 4-cyl

  • 6,000 miles
Premium trim level has forward collision warning. On at least six occasions beginning November of last year (2013), the forward collision warning has come on with no vehicle in front for hundreds of feet and has disengaged the cruise control, essentially causing the vehicle to coast until the accelerator was manually depressed. Four incidents occurred while traveling on the New Jersey turnpike at 65 to 68 mph; one incident occurred on a local road at 45 mph; and one incident occurred on a local road traveling at 35 mph (police patrolled area, use cruise to not exceed speed limit). During each episode, road conditions were dry and calm (no debris flying in front of the camera to trigger the feature, nor windshield wiper in use). After the first two incidents, it was brought up verbally with service tech when vehicle was in for routine maintenance, and most recently last month when vehicle was checked for seat track safety recall. This complaint was not put on the service record either time. Both times I was told that something must have triggered the camera. Nothing went across my windshield to trigger this feature. Cruise control disengaging at highway speed is unsafe.

- Hamilton, NJ, USA

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