3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore engine problems

engine problem

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2013 Buick Encore Owner Comments

problem #6

Dec 072017

Encore

  • 74,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Buick Encore. While driving 35 mph, the contact noticed that the check engine and traction warning indicators illuminated. The contact also noticed that the accelerator pedal was not working properly. The contact pulled the vehicle over to the side of the road, turned off the vehicle for approximately two minutes, restarted the vehicle, and it operated normally. The dealer (glocker Buick of ironton, 911 S 3rd St, ironton, oh 45638) informed the contact of an extended warranty for when the engine may go into reduce engine power mode. There were no recalls associated with the vehicle. The vehicle was repaired under the extended warranty. The dealer also informed the contact of a throttle body failure, which did not fall under the extended warranty. The manufacturer was made aware of the failure and informed the contact that the throttle body failure was not a part of the extended warranty; therefore, Buick did not have to repair the failure. The failure mileage was 74,000.

- Ironton, OH, USA

problem #5

Jun 232017

Encore

  • 45,000 miles
The contact owns a 2013 Buick Encore. The contact stated that while driving approximately 45 mph, the vehicle started to loose power and the acceleration decreased even when accelerator pedal was depressed. The vehicle was driven to the house at a very slow speed. The contact stated that the vehicle was taken to coggins Buick in jacksonville, Florida approximately four times and they could not duplicate the failure. The failure had occurred numerous times. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000. The VIN was not available.

- Jacksonville, FL, USA

problem #4

Aug 202016

Encore

  • 58,000 miles
Contact was driving a 2013 Buick Encore (~58,000 miles) in a large parking lot when there was a sudden deceleration, the malfunction indicator lamp and traction off light came on with a message "engine power is reduced." Message cleared after turning off the vehicle and restarting; malfunction indicator lamp remained on. Dealership states problem with throttle body and need to "clean carbon" -- $1,059 so far.

- Richmond, KY, USA

problem #3

Apr 072015

Encore

  • 27,230 miles

A D V E R T I S E M E N T S

My car drove fine and then I stopped at a red light at a busy intersection when my traction control and check engine light came on and the engine power reduced came across the dashboard. The lights, wipers, radio and engine was still running but when pressing on the gas pedal the car would not accelerate. I had to wave people to go around me put it in park and shut it down for 30 seconds. When I turned it on again I had to put it in reverse and keep pushing the gas pedal to get out of the intersection then I put it in drive and just kept pressing the gas pedal and inched my way into a parking space. After shutting it off and parking it for 2-3 minutes I turned it on the check engine light stayed on but the car drove like normal to get me to the dealership. I got this car in may of 2013 and the first time it happened was Feb 2014 pretty cold temps and now April 2015 about 56 degrees F outside. Both times the dealer replaced the throttle body and performed idle relearn procedure. I don't have time or money to replace this part every year. I loved the size, gas mileage, design and comfort of this vehicle, however I won't be buying another General Motors vehicle again. I always owned GM vehicles but not anymore I simply don't feel safe.

- Chesterfield, MI, USA

problem #2

Feb 282014

Encore 4-cyl

  • 11,540 miles
Car ran great then I stopped at a stop light. When it turned green the traction control and check engine light came on. Engine power reduced came across dash and the car failed to accelerate, the car, radio and lights were still on. Almost caused 3 different accidents trying to get out of traffic.scan check system, P2101, per document id:[xxx] diagnosis was to replace throttle body and perform jdle relearn procedure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chesterfield, MI, USA

problem #1

Jan 282013

Encore

  • 2,030 miles
Leaving a stop sign onto three lane road going down a hill, when the car had no acceleration, I put on flashers and coasted to curb, had to call wrecker and be towed to dealer, said it was a throttle body sensor, that is sensitive to cold weather,2 dealers said the same thing. New part was ordered, but I don't feel safe in our cold weather if this happens on highway and it stops I am so afraid I will be run over by traffic moving at the speed limit and my Encore just stops. Feel my new part is not the fix for this safety issue, they say they can't say it won't happen again. Also read someone in N.D. was having same issue. Hope you can look into this.

- Zanesville, OH, USA

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