This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Buick Lacrosse. While driving between 20-30 mph, the vehicle hesitated when the accelerator pedal was depressed. The speed would increase after driving 3-4 miles. When the vehicle was started after being parked for hours, it idled roughly and the "traction control" and "engine power reduced" warning indicator lights illuminated. The dealer reprogrammed the PCM, but the failure continued. The vehicle was taken to another dealer and they were unable to determine the cause of the failure. The failure mileage was 5,000 and current mileage was 15,800. Updated 3/19/08 the consumer stated the vehicle runs rough and would not go over 40mph. The dealer performed brake pedal recall. The consumer stated there was a clunking noise in the steering column. Updated 03/19/08
2005 Buick Lacrosse with defective brakes under recall. Customer stated that her vehicle had defective brakes and the pedal was pressed the brakes would not be applied. She was told two weeks before repairs could be made. The consumer also stated the lights on the driver's information center were dim most of the time and sometimes disappeared altogether. The dealer informed the consumer it was a normal occurrence for interior illumination to dim/brighten due to voltage demand and/or ambient light conditions. The consumer believed there was a short circuit in the electrical system, a problem with a computer chip or the battery voltage. The power steering pressure hose leaked due to poor manufacturing.
The consumer stated Buick sent a letter about a problem with the brakes but the dealer will not have the parts for several weeks. If you send the letter, then send the parts.
- Mason, TX, USA
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- Wisconsin Rapids, WI, USA