This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Buick Lacrosse. The contact stated while driving at various speeds, the vehicles door locks activated independently. Additionally, the headlights turn on and off simultaneously whether the vehicle was stopped or being driven. The vehicle was not taken to a dealer or a mechanic for diagnosis or repairs. The manufacturer was not made aware of this failure. The approximate failure mileage was 75,000.
I purchased this vehicle a year ago with 66,100 miles. One previous owner. The passenger side rear door would not open. It's still inoperable. I do not know when the door stopped working, just that it was prior to 66,100 miles. It has made the vehicle un-safe to exit from the rear seat when parked street-side.
Trapped inside of 2006 Lacrosse with a door lock that would not open. Dealer could not replicate the problem nor fix it. GM executive offices claim the door lock is a wear item. It is unacceptable for a door lock to trap a person inside a car that has 83,000 miles and 9 years old. Enough such occurrences are discussed on various sites on the internet. This combined with a faulty passenger seat airbag sensor and executive managament's lack of concern is enough to stay away from all GM products.
The contact owns a 2006 Buick Lacrosse. The contact stated that NHTSA campaign number: 14V355000 (electrical system) exceeded a reasonable amount of time for repair. The vehicle was associated with the recall as of July 14, 2014. The dealer and manufacturer were not made aware of the delay. The vehicle was not repaired. The contact stated that where was a large crack over the passenger side dashboard air bag cover; however, the vehicle was not inspected to see if the failure was air bag related. The failure mileage was 69,000.
- Candler, NC, USA
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- Orland Park, IL, USA