This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers, now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over $700 which I don't have.
The contact owns a 2012 Buick Lacrosse. While driving 35 mph, an abnormal noise emitted from the rear driver side wheel. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
After starting engine and placing gear in drive, the car accelerated on its own so fast that it left tire marks on the pavement from where the acceleration started. The car passed through the parking lot lane, over two curbs, slightly scraping a small post in the parking lot causing the damage to the right side of the car. After trying to stop the car by applying the brakes and shifting to neutral and the car running over two curbs and steered into bales of hay which helped bring the car to a stop, shut the engine off and got out of the car. The car was towed to the Buick dealer and Buick div. Was informed and the following is the number assigned to the case by Buick: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Charlotte, NC, USA